It's Just Lunch (itsjustlunch.com) has a 3.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 38% give 1 star; The business has replied to 100% of negative reviews; 60 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Emily B · 1 review · Experienced 2025-11-21 ·
★★★★★
STAY AWAY!!
Don't do this! If you want personalized matchmaking, find a different service. This is not personalized - it's a database of people willing to pay the high fees and then every 4 weeks, they'll send you someone also due for a date. They claim to be very selective, but as long as you can pay the initial fee, you're in. Every profile will sound like prince charming, yet profiles are what many aspire to be, not who they actually are and what they actually like to do.
I questioned on more than 1 occasion if this was a reality TV show to see how far a guy can push a woman with outrageous comments before they reveal the cameras.
This is expensive and I was hopeful to meet quality guys and in nearly 2 years, there was 2 men I was excited to go out with again. Neither followed up despite their supposed interest in meeting again.
There is also no real thought to where they send you. Some of the locations are loud sports bars where you can barely hear each other. Another one sent me to a Benihanas, where the 6 other strangers at the table chuckled as we clearly introduced ourselves awkwardly.
There are plenty of other matchmaking services out there. Go with one that is local or has proven results.
Reply from It's Just Lunch2025-12-01
Hi Emily, thank you for taking the time to share your experience. We have shared your concerns with the office you had your membership with as they are an independently owned and operated location of IJL and will contact you further to address. We appreciate your feedback.
J
Joseph DeRango · 1 review · Experienced 2025-11-19 ·
★★★★★
Meeting new people!
Meeting new people!
A little slow and clunky with matches.
Reply from It's Just Lunch2025-12-01
Thank you for the feedback, we have passed this along to your matchmaking team.
We are happy you are enjoying the location of your dates and communication with the matchmaking team. Cheers and happy dating!
R
Roman · 1 review · Verified · Experienced 2025-11-14 ·
★★★★★
Trustworthy
IJL does a good job of finding matches for singles. They keep you in the loop throughout the process.
Reply from It's Just Lunch2025-11-18
Thank you so much! We look forward to more feedback on your upcoming dates!
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Sandra · 1 review · Experienced 2025-04-21 ·
★★★★★
Don't do it!! Scam!!
I joined IJL April of 2025. I started out talking to Heather one of the matchmaker s. Heather was really good at talking and getting me all pumped up about these quality dates I was going to have. As a matter of fact she was so good that she had me signing a contract and took my $2800 before I could even think what I was getting myself into. Heather said I would get 8 dates in 8 months. I've had four dates and none of the men were of the qualities that I stressed I was looking for in my interview. They don't know anymore about matchmaking then I do. The communication is terrible. No one calls you back because they don't even have dates to send you on. The Nashville pool is just not there. They take your money knowing this and send you on dates that don't even match just to get your dates in. I spoke with Mike E the director of marketing on the phone for 45 minutes about my complaints and all he did was try and say things that did not happen. He tried to make it seem like it was all my fault. Never once did he offer a solution to the problem or apologize. It is now approaching the end of November and come December I should have been on 8 dates. I have at least three to four left. I have not heard a word from IJL since the director and I spoke in October 2025. Don't even try to get any type of refund because it is impossible. I feel they scammed me and I would never recommend them to anyone. Stay away. Don't waste your money!!
Reply from It's Just Lunch2025-11-18
Sandra, thank you for your feedback. We genuinely appreciate you taking the time to share your thoughts, as they are invaluable to helping our team grow and improve. We are confused as the feedback on your last date was very positive, and you exchanged numbers with him as well, so we apologize that there is some concern with your membership. Rest assured our team is hard at work on your next date, taking your feedback into consideration, and fine tuning the process.
Actual date and the planning regarding the date was convenient and easy. IJL did all the reservations and communication. I just had to show up. However, I am frustrated and disappointed at the slow speed of organizing the dates and matches. It took 2 1/2 months to get my first date. And communication with matchmaker feels limited and equally slow.
Reply from It's Just Lunch2025-11-18
Thank you for your feedback. We genuinely appreciate you taking the time to share your thoughts, as they are invaluable to helping our team grow and improve. We look forward to our continued partnership in dating.
My first date set up by IJL was great. But the woman had no idea I was flying into town just to meet her. Also, the restaurant should have been much closer to her house. It was an inconvenient location for her.
Reply from It's Just Lunch2025-11-18
Appreciate this feedback Bill, will absolutely share it with the team.
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george · 1 review · Verified · Experienced 2025-11-11 ·
★★★★★
I know Jaiye L-IJL is trying
I know Jaiye L-IJL is trying. It appears that my location is making it difficult to find a match.
Reply from It's Just Lunch2025-11-18
Thank you George, love has no bounds! We look forward to our continued partner ship in dating.
Dave was great - very personable. It would be much better instead of sending us to restaurants in the city, just let us exchange phone numbers - we can do the rest.
Reply from It's Just Lunch2025-11-18
Thank you so much for taking the time to share your experience thus far! We look forward to more fun first dates!
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toda · 1 review · Verified · Experienced 2025-10-31 ·
★★★★★
Better Than Expected
Company representatives are helpful and have positive attitudes. This takes a lot of the anxiety and possibility of ghosting away from what you would experience using a dating app. It is pricey but you get what you pay for.
Reply from It's Just Lunch2025-11-03
We love to hear this, thank you for taking the time to share this and share your experience with others! We enjoy working with you and look forward to your next date.
C
Charles · 2 reviews · Experienced 2025-10-28 ·
★★★★★
This company is a scam
Constantly match me up with matches that don't fit the guidelines of what I was interested in when I signed up. All this "mis matches" count toward the number of matches they guarantee. Before you sign up ask them how many daters are in their system. Basically it's almost none but they won't tell you they have don't have enough clients and diversity for it to work well.
Response to their reply : When I signed up they had no issue taking my money, and they never mentioned my criteria would be an issue. If they can't deliver on what they promise they shouldn't take the client or they shouldn't make promises they can't keep, or they could give a full or partial refund. They will say whatever they can to get you on board and then once you sign the contract it's too late.
Reply from It's Just Lunch2025-11-03
We appreciate your feedback and are sorry to hear you have not liked the dates our team of professional matchmakers have provided you. We highly recommend meeting the women our matchmakers have in mind as this is the only way to determine if you will have chemistry with someone. We will share your feedback with our team and we look forward to our continued partnership with you in dating.
First date wasn’t great, but it keeps getting better
Overall I have been happy with the service I have received. The first date was not a great experience (due to that individual person), but the matchmaker was phenomenal in how he handled the feedback. He listen to my concerns, needs, and expectations and the second date was a significant improvement. Looking forward to the next few dates to come.
Reply from It's Just Lunch2025-11-03
We appreciate your feedback and are sorry to hear you have not liked the dates our team of professional matchmakers have provided you. We highly recommend meeting the women our matchmakers have in mind as this is the only way to determine if you will have chemistry with someone. We will share your feedback with our team and we look forward to our continued partnership with you in dating.
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Anthony · 1 review · Verified · Experienced 2025-10-11 ·
★★★★★
Date 1
I hit it off right away with my date, and we had a lot in common. O my the distance was an issue which is why I gave 4 stars.
Reply from It's Just Lunch2025-10-21
Appreciate the feedback, we look forward to your next fun first date!
R
Rick M. · 3 reviews · Verified · Experienced 2025-10-17 ·
★★★★★
I love my match maker
I love my match maker. Jy is really interested in me finding true love. He asks great questions and seems to truly be a good judge of character in a potential mate for me. As we go on this dating journey together he really feels like my wing man.
Reply from It's Just Lunch2025-10-21
We truly appreciate you feedback! We're delighted to hear that you are enjoying working with a professional matchmaker. Thank you for sharing your experience with It’s Just Lunch, and here's to many more rewarding dating experiences and joyful discoveries ahead!
K
Katherine · 4 reviews · Experienced 2025-10-15 ·
★★★★★
$4000 started Nov 2024 had a few dates…
$4000 started Nov 2024 had a few dates fairly quickly then ... nothing...for months. Then multiple rejections of folks not even wanting to go on a date... then rescheduled dates with no communication afterward, I'm in my 40s so the dating pool is smaller but I end up feeling totally forgotten about by my matchmaker and I don't feel like they care about my dating life just I signed an expensive contract with poor results
Reply from It's Just Lunch2025-11-03
Thank you for taking the time to share your feedback. Our team has reached out to you and addressed your concerns and we look forward to our continued partnership in dating.
Jaiye has set me up with a couple good dates. Didi and Rebecca coming up. He has been receptive to my needs and what I’m looking for.
Reply from It's Just Lunch2025-10-21
We love to hear this, thank you for taking the time to share your thoughts and we look forward to the feedback from your upcoming dates!
M
Mark Hansen · 5 reviews · Experienced 2025-07-01 ·
★★★★★
Completely Disigaged and Ridged
We discussed the type of person and woman that I was attracted to. I was coming off a corrupted relationship and was looking for something real. I signed the contract, JIL presented a date that I would of never considered. I sent sent pictures of women that I had dated. The next candidate was the same as the first. The 3rd picture mimicked the first. Friends set me up with a perfect person. The next "date" selection was along the same lines as the first 2. They never supplied someone I was interested in. Within a month of the 'contract" I requested a refund. They refused and would hold the contract open. 3 months later (with no contact on their part) I suggested a 50% settlement. Jen refused and told me dating was a "process". I found this Company to be disingenuous, ridged and incapable of reasoned thought. I would never recommend them to anyone.
Reply from It's Just Lunch2025-10-02
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and we’d appreciate the opportunity to speak with you directly to learn more and address your concerns. Please reach out to us at [email protected] to arrange a time to chat; we are here to listen and help. We hope to hear from you soon.
S
Sarah · 1 review · Verified · Experienced 2025-09-15 ·
★★★★★
Good first date
So far I had one date and it was great. It was a very enjoyable time and we saw each other a couple times. Looking forward to meeting more people in the process, however it does seem to take forever to get the next date scheduled. I joined in July and I've only had one date (one other date was canceled due to their travel) so I was hoping for a bit more regular connections, and not have it take months. If you could please send me two people, as oftentimes with people's schedules, the date ends up being 2-3 weeks out.
Reply from It's Just Lunch2025-09-23
Thanks Sarah!! We appreciate this feedback, generally you can expect to hear from your matchmaker once a month with a date; it could be more or less that this, but that is a good expectation to start with. Talk soon!
Really is just lunch. Scammed me in pnw and bc. Two dates, one shows up drunk w kidney failure. Second wasnt a match. They didnt match. Lied about provoking imo. Stay away. From 2019
They have records. Debbieh and a worse matchmaker before that. 2018. . They can find records if they want. Terrible company imo
Reply from It's Just Lunch2025-09-08
Thank you for taking the time to leave a review. However, after checking our records, we’re unable to find any history of you as a client or any interaction with our team.
We take all feedback seriously and strive to provide excellent service, but it's important that reviews reflect genuine experiences. If you believe this is an error, we’d be happy to speak with you directly to better understand the situation. Please feel free to contact us at [email protected]