Japansdates (japansdates.com) has a 3.1 out of 5 rating on OK.one, based on 78 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 37% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
Darcy Coxen · 1 review · Experienced 2026-07-10 ·
★★★★★
having tried tinder
having tried tinder, bumble and hinge ive noticed a universal flaw that happens here too. you get past the initial match exchange a couple of normal messages and then it just goes completely quiet. Im genuinely confused about where the disconnect is.
Reply from Japansdates2026-07-16
Hi Darcy,
If this happens often or you notice profiles repeatedly avoiding proper communication, please contact [email protected] with a few examples so our team can review the situation and assist you.
Best wishes,
Sarah from Japansdates
J
Javier Almendarez · 1 review · Experienced 2026-07-05 ·
★★★★★
It is a pay to write platform with very…
It is a pay to write platform with very expensive fees. I have money and means and still pricy. Can easily spend $50 - $100 a day. It appears platform is designed to keep you engaged as it is very profitable for them. Id looking for a true connection on another platform! THIS PLATFORM IS NOT IT!
Reply from Japansdates2026-07-13
Hi Javier,
While registration and browsing profiles are free, certain interactive features require credits. If you have questions about credit usage, charges, or available options, please contact [email protected] so our team can review your account details directly.
Best wishes,
Sarah from Japansdates
The personal manager is great the rest of the place could use some improvement
Reply from Japansdates2026-07-08
Hi there,
If there’s anything specific you’d like us to look into, our support team is available at [email protected].
Best wishes,
Sarah from Japansdates
J
James Scott · 1 review · Experienced 2026-07-01 ·
★★★★★
Japansdartes caters to an international…
Japansdartes caters to an international crowd, so you have to expect some language differences!!! It's a bit more work than using a local app like Tinder, BUT it actually opens you up to unique cultures and interesting conversations you wont find anywhere else. I wish they've had a built in translator feature, because right noe doing everything manually is not relly convenient
Reply from Japansdates2026-07-07
Hi James,
We’ll share this suggestion with the team, and if you need help using the current features, our support team is available at [email protected].
Best wishes,
Sarah from Japansdates
Although the app is expensive than other dating apps. I asked for contact information. Now, I was expecting a charge for the pleasure, but all I had to do was verify myself, I had to do it twice because mirror image I sent was exactly that. So I did the process again and was successful, and received contact info no charge. But you have to spend 5000 credits before you can apply.
Reply from Japansdates2026-07-03
Hi there,
Our verification process is designed to help maintain a safe and trustworthy environment for everyone using the platform.
If you have any questions about the contact exchange process or need any further assistance, please don't hesitate to contact [email protected]. We're always happy to help.
Best wishes,
Sarah from Japansdates
A
Alan · 2 reviews · Verified · Experienced 2026-01-07 ·
★★★★★
I thought Max did a wonderful job…
I thought Max did a wonderful job explaining the process on getting personal email from my on-line friend. However, I was told when I submit my request with the documentation it would go to Japan Dates to look over and then to my friend Mireya. She would have 72 hours to approve. I received a message from Monica AI that it was declined in less than 12 hours. doesn't make sense. No has explained it to me which is troubling. please send me an email and explain.
Reply from Japansdates2026-07-03
Hi Alan,
Please reach out to our support team at [email protected] so they can review your case and walk you through what happened.
Best wishes,
Sarah from Japansdates
I don’t like that we need to purchase 5000 credits to get the contact info from a potential partner.
Reply from Japansdates2026-07-02
Hi there,
Japansdates is an online communication platform for building online connections between people. Our platform prioritizes safety, transparency, and trust for all users. The contact exchange process is designed with these principles in mind to help create a respectful and secure environment for everyone using the platform.
If you have any questions about how the contact exchange process works or experience any issues while using the platform, please reach out to our support team at [email protected]. We're here to help and are committed to resolving any concerns you may have.
Best wishes,
Sarah from Japansdates
B
Baker · 1 review · Experienced 2026-06-14 ·
★★★★★
I had a conversation going for two…
I had a conversation going for two weeks. genuinely excited about it. then the site glitched and something got lost in translation and the momentum just died. still don't fully know what happened.
Reply from Japansdates2026-06-29
Hi there,
Please contact [email protected] with details about what happened, including your device and browser, so our team can investigate the issue and assist you.
Best wishes,
Sarah from Japansdates
J
Joe · 1 review · Verified · Experienced 2026-06-26 ·
★★★★★
I like her.granted I don't know where…
I like her.granted I don't know where she is from and not sure what her hours are. Sometimes I think she could be a little faster responding. Again I don't know when she works so this not anything against her.
Reply from Japansdates2026-06-28
Hi Joe,
It's clear she's made a good impression, and the note about response times is appreciated feedback we'll keep in mind.
Best wishes,
Sarah from Japansdates
B
Bernardo · 2 reviews · Experienced 2026-06-04 ·
★★★★★
Some of the best conversations I've had…
Some of the best conversations I've had online happened here. Some of the most expensive and frustrating moments also happened here. The average comes out negative.
Reply from Japansdates2026-06-22
Hi Bernardo,
If there are specific concerns you would like us to review, please feel free to contact [email protected].
Best wishes,
Sarah from Japansdates
B
Blueberry · 1 review · Experienced 2026-06-07 ·
★★★★★
Profile photos are compressed so…
Profile photos are compressed so heavily on upload that everyone looks pixelated. Not a great first impression for a site trying to help people connect.
Reply from Japansdates2026-06-19
Hi there,
Please contact [email protected] with details about the images you uploaded and the device or browser you're using. Our team will be happy to investigate the issue and assist further.
Best wishes,
Sarah from Japansdates
B
Bill · 2 reviews · Experienced 2026-06-15 ·
★★★★★
The site bleeds you dry with the need…
The site bleeds you dry with the need to purchase "credits" to continue conversations ...and charges 10 credits at a time to send an email instead of charging 1 credit at a time for each email. It gets to be very expensive, and the costs are ongoing. I would rather have the option to pay a single monthly fee.
Reply from Japansdates2026-06-19
Hi Bill,
Registration and basic access are available free of charge, while certain communication features and additional services may require credits.
We appreciate you taking the time to share your perspective. If you have any questions about available features or your account, please contact [email protected] and our team will be happy to assist.
Best wishes,
Sarah from Japansdates
The CS team has been patient and efficient in solving the problem with help from technical support. 👍🙏
Reply from Japansdates2026-06-17
Hi Paul,
The patience and efficiency shown by both the CS and technical teams is exactly what we aim for, glad it made a difference.
Best wishes,
Sarah from Japansdates
the suggested openers the site provides are so generic they're almost insulting. 'hi how are you' is not help. it's filler.
Reply from Japansdates2026-06-09
Hi Dirk,
Your comments about the suggested openers feeling too generic will be shared with the relevant team for consideration in future improvements to the platform experience.
If you have any additional suggestions or feedback, please feel free to contact [email protected]. We'd be happy to hear from you.
Best wishes,
Sarah from Japansdates
Melanie was great and helped me initially but the site has continued to blow up my account. Since 5/22 to date ive had to pay over$1000 to talk. Well that has to end. I can't afford your site. Sorry but by-by.2026
Reply from Japansdates2026-06-06
Hi Roger,
Thanks for letting us know about the billing concern, and we want to make sure your account charges are properly reviewed. Please reach out to our team at [email protected] with the details and we'll look into this for you.
Best wishes,
Sarah from Japansdates
S
Steven · 4 reviews · Verified · Experienced 2026-05-20 ·
★★★★★
He was a little slow in taking care of…
He was a little slow in taking care of my 😟 I don't perceive it's actually resolved. I haven't passed my moderation review even though everything has been dealt with.
Steven Cannon #108905132
Reply from Japansdates2026-05-23
Hi Steven,
Our support team has already reached out to you and is available to assist with any remaining questions or steps needed to complete the process. If you need further help or clarification, please continue the conversation with them at [email protected], they will guide you through everything and make sure your case is fully addressed.
Best wishes,
Harlow from Japansdates
The first lady that helped me Ella she was absolutely great
The next lady that helped me, I’m not going to give you her name, but I went to search some information. She asked me about when I came back. She was gone. I had to wait a long time again to get a hold of somebody. And then the last person that helped me it was a pretty simple question and she did great.
Reply from Japansdates2026-05-07
Hi Darin,
We’re glad to hear some of your support interactions were helpful. If you experience delays or interruptions while contacting support, please reach out to [email protected] so the team can assist you further.
Best wishes,
Sarah from Japansdates
D
David · 2 reviews · Verified · Experienced 2026-01-01 ·
★★★★★
I dislike the cost
I dislike the cost, that's the rules are to stringent to gain any companion. It would work out too expensive for a casual meet up
Reply from Japansdates2026-05-04
Hi David,
Registration and general usage are available without charge, while credits are used when you choose to continue conversations and access additional communication features.
If you have questions about pricing or how the platform works, please contact [email protected], so the team can assist you further.
Best wishes,
Sarah from Japansdates
