Jersey Watch (jerseywatch.com) has a 5.0 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 63 of them were added in the last 12 months. Last updated 2026-08-10.
They have been very helpful and incredibly fast with their responses. We’ve been extremely pleased with the level of customer service
Reply from Jersey Watch2026-05-19
Thanks so much for the great review, Valerie! We’re really glad to hear you’ve had a great experience with our support team. We always try to be quick, helpful, and easy to work with, so it means a lot to hear that feedback!
Unbelievable customer service ! I ask one thing and it’s done in seconds
Reply from Jersey Watch2026-05-19
Thanks for leaving us a five-star review, Norm! We're really glad to hear that our Customer Care team responded quickly and was helpful.
J
Jen · 1 review · Verified · Experienced 2026-05-06 ·
★★★★★
The Upgrade and Service We Were Looking For
Switching to Jersey Watch has been a great experience for our organization. Their features are a major step up from where we previously hosted our website, and I especially appreciate how easy it is to make edits on the fly from my phone when needed.
I’ve also had consistently excellent experiences with their help desk and customer service team. First, it’s refreshing to be able to speak with an actual human when problem-solving. Second, their team is attentive, responsive, and genuinely helpful throughout the process. Anytime I’ve had questions or needed assistance, they’ve been quick to respond and work through solutions.
One thing I’ve really appreciated is that they’re also open to feedback and suggestions on ways to improve their system, which says a lot about how much they care about their users’ experience.
From the platform itself to the customer support team, I would absolutely recommend Jersey Watch. 5/5 experience.
Reply from Jersey Watch2026-05-19
Thank you so much for the thoughtful review, Jen! We’re really glad to hear the switch to Jersey Watch has been such a positive upgrade for your organization.
We also truly appreciate the kind words about our support team. Providing real, responsive human support is something we care a lot about, and it means a ton to hear that your experience has reflected that. Thank you as well for sharing feedback and suggestions along the way.
We’re excited to keep working with you and really appreciate the recommendation! 🙌
The customer service of Tim and Hilary along with the promptness and professionalism of the Jersey Watch Family it’s always a pleasure working with them.
Reply from Jersey Watch2026-05-07
Thanks for leaving us a five-star review and the kind words, Karl! We're so glad to hear that you had a great experience with our team and we look forward to continuing working together!
Customer service has been better than expected.
Response time for getting help has been good. Wish there was help over the weekend at times, but definitely not a deal breaker, just need to plan better.
Services are easy to use and pretty self explanatory once set up.
Reply from Jersey Watch2026-04-30
Thanks for the 5-star review, Rebecca! We’re glad to hear our customer service has exceeded expectations and that response times have been helpful. We also understand the note about weekend support. We’ve recently expanded our support hours and will continue to keep this in mind as we grow.
If there’s ever anything you need, feel free to reach out to us at [email protected], we’re always happy to help!
I reached out to Jersey Watch when I needed help with our website. They responded quickly and effectively communicated and explained exactly to help me. They already have great supports built into their platform, but every time I’d reached out for support I’ve had efficient and effective support!
Reply from Jersey Watch2026-04-30
Thank you for the kind words, Allison! We’re so glad to hear our team has been quick to respond and able to clearly walk you through what you needed. It means a lot to know the built-in tools are helpful, and that our support team has been there when you’ve needed a little extra guidance.
If there’s ever anything else we can help with, feel free to reach out to us at [email protected]. We’re always happy to help!
N
Nick · 1 review · Verified · Experienced 2026-04-22 ·
★★★★★
Prompt responses and the problem was…
Prompt responses and the problem was solved.
Reply from Jersey Watch2026-04-23
Thank you for leaving us a five-star review, Nick! We really appreciate hearing that our team was helpful!
I was a complete beginner and they literally helped with ever single issue I had. I would recommend anyone who manages a team to use Jersey Watch!!!
Reply from Jersey Watch2026-04-17
Thanks for leaving us a five-star review and the kind words, Glen! We're so glad to hear that you had a great experience with our team and you're enjoying the website so far!
I have been using Jersey Watch since February.
If I had know how easy it would be I would have started sooner. The communication with the support staff is quick and reliable and they listen to my needs and have no problem helping and supporting my needs.
Would recommend them to anyone needing a sports site!
Reply from Jersey Watch2026-04-10
Thanks so much for the kind words, Joanne! We’re really glad to hear how easy the transition has been for you 😊
Our Customer Care team works hard to be responsive and helpful, so it means a lot that you’ve had a great experience with support.
R
Ryan A. · 2 reviews · Experienced 2026-02-27 ·
★★★★★
The payment processing is seamless
The payment processing is seamless, and the reporting features make it so easy to keep track of of our players and fees
Reply from Jersey Watch2026-03-20
Thanks so much for the review, Ryan! We really appreciate hearing that it's been easy to keep track of players and fees through the registration feature!
M
Michel · 2 reviews · Experienced 2026-03-03 ·
★★★★★
Had an issue with our registration…
Had an issue with our registration setup and emailed support expecting to wait days. Got a reply within an hour and they walked me through the fix. Our league has been using Jersey Watch for two seasons now and it just works.
Reply from Jersey Watch2026-03-20
Thanks for leaving us a kind review, Michel! That's so great to hear that our Customer Care team was able to help quickly with your registration setup!
Thanks for leaving us a five-star review, Brian! We're super happy to hear that you had a great experience with our Customer Care team!
B
Bad · 2 reviews · Verified · Experienced 2026-03-16 ·
★★★★★
I Registered incorrectly and they fixed it!
I accidentally registered my child for a different team, I sent a sent a message asking if they could help and received a response very quickly and they got him moved to the correct team. Easy peasy! Thanks for the help Hilary K!
Reply from Jersey Watch2026-03-17
Thanks for leaving us a five-star review, Renee! That's so great to hear that our Customer Care team was able to help quickly!