J.J. Best Banc and Co. (jjbest.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
L
Larry Vognet · 1 review · Experienced 2026-05-19 ·
★★★★★
Very professional transaction
Very professional transaction. They got the deal done very quickly.
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for the 5-star review, Larry,
We work hard to make sure our process moves quickly and delivers a professional, top-notch experience every time. It's great to hear when that comes through! We appreciate your support and look forward to assisting you again in the future.
J
JUAN MARTINEZ · 2 reviews · Experienced 2026-05-19 ·
★★★★★
The person who's take my call for the…
The person who's take my call for the loan application was very professional and very helpful and all the question he answered completely clearly
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for taking the time to leave a thoughtful review, Juan!
We're so glad to hear that your call was handled with professionalism and care. Making sure every question is answered clearly and completely is something we take great pride in. We appreciate your business and look forward to assisting you again in the future!
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William Klein · 1 review · Experienced 2026-06-17 ·
★★★★★
Excellent Customer Service
Excellent customer service that helped me navigate the whole loan process. I would recommend JJ Best to anyone looking to finance a classic car.
Reply from J.J. Best Banc and Co.2026-06-18
Thank you so much for the recommendation, William! We know that navigating the loan process can feel overwhelming at times, so we're really glad our team was able to guide you through every step of the way. Hope you're loving your classic, and we'd be happy to help again!
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Maria Speir · 1 review · Experienced 2026-05-20 ·
★★★★★
Easy loan process
Ryan was very responsive. He made it very easy to finance our classic vehicle.
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for the kind words, Maria! We're so glad Ryan was able to make the financing process easy and stress-free for you. Being responsive and keeping things simple for our customers is exactly what we aim for. Enjoy every mile ahead in your classic vehicle!
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Scott Greaves · 1 review · Experienced 2026-05-01 ·
★★★★★
Made it simple!
Made it simple!! Easy to work with!! I will use on my next purchase.
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for the 5-star review Scott,
We're happy to hear you found the process simple and easy to work with! That is exactly what we strive for. Thank you for trusting JJ Best!
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Amanda Carter · 1 review · Experienced 2026-04-15 ·
★★★★★
Easy and quick financing
Easy and quick financing. Quick responses and very nice staff!
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for the generous rating and feedback, Amanda,
We're so glad the financing process was easy and quick for you, and that our team made a great impression. We hope to do business again soon!
J
Jeffry · 11 reviews · Experienced 2026-05-07 ·
★★★★★
Effortless Process... From Start To Finish!
Approval and processing time were streamlined. Rate and terms very competitive for Make, Model and Year. Funding through third party private party seller went without a hitch! Thanks Much!
Reply from J.J. Best Banc and Co.2026-06-18
Thank you so much, Jeffry, for the detailed feedback!
We're thrilled that the approval and processing went smoothly and that our rates and terms worked well for your vehicle. We're especially glad the third-party funding came together without any issues. It was a pleasure working with you, and we hope to help again in the future.
Thanks for choosing JJ Best! 😊
J
Jared Prejean · 2 reviews · Experienced 2026-05-01 ·
★★★★★
I have bought three trucks with the…
I have bought three trucks with the help of Ryan at JJ Best Banc. I would recommend this company to anyone who would be interested in their services.
Reply from J.J. Best Banc and Co.2026-06-18
Wow, three trucks, that means the world to us, Jared!
Thank you so much for your continued trust in JJ Best Banc. Ryan will be thrilled to hear your kind words, and we'll be sure to pass along your recognition to him. Customers like you are exactly why we love what we do. We look forward to helping you with your fourth!
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Daniel · 1 review · Experienced 2026-04-06 ·
★★★★★
Very knowledgeable and professional
Very knowledgeable and professional. Great customer service!
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for the 5-star review, Daniel,
We work hard to make sure our team stays knowledgeable and delivers a professional, top-notch experience every time. It's great to hear when that comes through! We appreciate your support and look forward to assisting you again in the future.
D
Dwight Wilson · 1 review · Experienced 2026-04-30 ·
★★★★★
Everything went smoothly, until...
Everything went smoothly, until I had to deal with M&T bank... Please consider switching them out with an institution that has a functional customer service department
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for taking the time to share your experience, Dwight. We're glad the process on our end went smoothly! We're sorry for the frustration you experienced with M&T Bank's customer service; that is not the experience we want for our customers.
We take feedback like this seriously and will absolutely factor it in. If there's anything we can do to help resolve any outstanding issues, please don't hesitate to reach out to us directly. We value your business and appreciate your honest feedback!
The speed and professionalism of the transaction from start to finish.
Reply from J.J. Best Banc and Co.2026-06-18
Thank you for the generous rating and feedback, Jeffrey,
We're so glad the financing process was quick for you and that our team made a great impression from start to finish. We hope to do business again soon!
Everyone involved was polite, professional, and just great to work with. Made it easy to work with dealers and got me what I wanted. Will definitely recommend if you’re trying to get your dream classic.
Reply from J.J. Best Banc and Co.2026-06-18
Thank you so much for the wonderful review, Sammie,
Helping people land their dream classic is truly what we're all about, and we're so glad our team made the process smooth and enjoyable from start to finish. It's great to hear that working with the dealers went seamlessly, too! We appreciate the recommendation and hope you're enjoying every mile ahead!
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Brea Hebert · 1 review · Experienced 2026-06-07 ·
★★★★★
Was approved right. Communication was lacking but better at end.
Was approved right away. Sent in all documents. They are quick to approve but slow process. However, after speaking with the Director of Sales, the process was much better accepted.
Reply from J.J. Best Banc and Co.2026-06-11
Hi Brea, thank you for taking the time to share your feedback and for your patience throughout the process! We're glad to hear that your loan was approved quickly and that once you connected with our Director of Sales, things came together much more smoothly.
Your input helps us continue to improve, and we truly appreciate your trust in JJ Best. We hope you're enjoying the ride and look forward to working with you again!
K
Kaleb Isley · 1 review · Experienced 2026-05-13 ·
★★★★★
Auto loan, amazing service and help from Michael Ponte
I worked with Michael Ponte on a loan for a vehicle and throughout the entire process he was able to answer any question I had and was very helpful throughout any hard obstacles in the way, and always maintain a very professional and helpful demeanor.
It has been super refreshing to see that a business in this day and age still operates with amazing customer service.
Thank you all so much and I will definitely be forwarding out my experience to friends and people and referring them to your company. Thanks, Kaleb
Reply from J.J. Best Banc and Co.2026-06-02
Kaleb, you took the time to recognize Michael and describe our customer service as 'amazing!' We are very grateful to you and motivated to continue our pursuit of excellence. Enjoy your Bel Air, it's a beauty!
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Phil Zuniga · 1 review · Experienced 2026-05-24 ·
★★★★★
Ryan made this experience easy and…
Ryan made this experience easy and great. I will use him again and his company.
I will recommend him to family and friends.
Reply from J.J. Best Banc and Co.2026-06-01
Hello Phil,
Thank you for taking the time to leave us a positive review. We're so glad to hear that Ryan was able to make this experience easy and great. Ryan is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. Thank you again for the recommendation to family & friends, & for trusting J.J. Best!
a
anthony flores · 1 review · Experienced 2026-05-27 ·
★★★★★
Second time experience with J.J Best…
Second time experience with J.J Best Banc and Co. absolutely the best in the business, and not only as an institution but, the entire team is just an A+ . I had an amazing experience throughout the Loan process, Michael Ponte guided me through every step of the way, maintaining a professional attitude, and a friendly experience, at no point in time there was not a T crossed, and if I had any question, he was always available to clarify my doubts . Thank you Michael Ponte and J.J Best Banc and Co.
Reply from J.J. Best Banc and Co.2026-05-28
Hello Anthony,
Thank you so much for this wonderful review and for being a returning customer! It truly means the world to us to hear that your second experience with J.J. Best Banc & Co. was just as great as the first. Michael is an absolute gem on our team, and we'll make sure he sees your kind words. Knowing that he made the loan process smooth, clear, and enjoyable from start to finish is exactly what we strive for.
We're grateful for your trust and loyalty, and we look forward to being here for you whenever you need us again!
M
MICHAEL MARCIONA · 2 reviews · Experienced 2026-05-27 ·
★★★★★
Michael Ponte
Michael Ponte
Michael was very professional and its the second time I have done business with him in the past year and I am very happy to say I'm extremely satisfied with the way he has worked with me.
GREAT JOB Michael !
Thank You for your support
Michael Marciona
Reply from J.J. Best Banc and Co.2026-05-28
Hello Michael,
Thank you so much for your kind review! We truly value your continued support over the years and are grateful to have you as a second time customer. It's wonderful to hear that Michael has been very professional and easy to do business with. Your feedback means a lot to us, and we look forward to helping you find many more classic cars in the future.
Thank you for choosing J.J Best!
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PC · 3 reviews · Experienced 2026-03-02 ·
★★★★★
J.J. Best is the best!!
J.J. Best is absolutely the best! I've had a couple year if not more working with them regarding classic car purchases. If I find one on auction the day before or day of id send Ryan a message and would be approved within minutes. After purchase it was a breeze! For any classic car purchases in the future I'll definitely use J.J. Best...again and again! For quick, easy, classic car purchases I emphatically recommend them!!
Reply from J.J. Best Banc and Co.2026-05-27
Hello PC,
Thank you so much for your kind review! We truly value your continued support over the years and are grateful to have you as a long-time customer. It's wonderful to hear that Ryan has been able to make the process so quick and seamless, even on those last-minute auction days! That's exactly the experience we strive to provide.
Your feedback means a lot to us, and we look forward to helping you find many more classic cars in the future. Thank you for the recommendation!
E
Ernest Dalrymple · 2 reviews · Experienced 2026-05-22 ·
★★★★★
I have purchased many vehicles from…
I have purchased many vehicles from other dealerships and dealt with multiple banks and finance agencies, jj best has been fantastic from the start all the way to the finish line! Michael Ponte was there for me every step of the way. I know I have made new friends that I will be working with in the future. Thank you
Reply from J.J. Best Banc and Co.2026-05-27
Hello Ernest,
Thank you so much for this amazing review! With all of your experience purchasing vehicles and working with different lenders, your kind words truly mean a great deal to us. We're so glad Michael was there for you every step of the way. That's exactly the level of care and dedication we strive to provide every customer. This is the beginning of a long relationship, and we look forward to working with you again in the future.
Thank you for choosing J.J. Best!
K
Kevin Schlottach · 1 review · Experienced 2026-05-19 ·
★★★★★
Awesome experience.
Justin was awesome to work with. He was very responsive and was more than willing to help with anything I needed. J.J. Best Banc and Co. helped me finance a very special gift for my wife and I'm very grateful. I can't wait to do business with you guys again. Thank you.
Reply from J.J. Best Banc and Co.2026-05-20
Hello Kevin,
Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that Justin made your experience a positive one. His dedication to being responsive and going above and beyond is exactly what we strive for.
We are delighted that we could assist you in financing a special gift for your wife. We look forward to doing business with you again. Thank you for trusting J.J. Best!