JOT (jot.co) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; 41 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Beth Turner · 1 review · Experienced 2025-09-01 ·
★★★★★
I recently made my first order for Jot
I recently made my first order for Jot. I’ve only had my supply for one week and I have have had my morning cup every day, and sometimes later in the day. I love it! You should order as soon as possible. Well worth the cost.
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Letha Allen · 1 review · Experienced 2025-08-28 ·
★★★★★
I have had a Jot subscription for more than 2 years
I have had a Jot subscription for more than 2 years and would highly recommend their coffee. Their products are top notch and I appreciate that they minimize plastic packaging. It has always been easy to modify my subscription when needed and they have been impressively responsive when I have had a question or concern.
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Andrea Carley White · 2 reviews · Experienced 2025-08-28 ·
★★★★★
Very easy to manage account.
I’ve only been using Jot coffee for a month but have already enjoyed the products ive tried. It’s super easy to modify what product I might want, the website is designed well which makes moving through it smooth. I look forward to having Jot in my cup for a long time.
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Teresa · 1 review · Experienced 2025-08-28 ·
★★★★★
Simple and Delicious
Delicious coffee and easy to whip up a cup in no time! For sure a time saver without compromising taste. I've only tried the Summer Seasonal flavor so far, but looking forward to trying others. Also, customer service has been great!
My experience was great because I no longer have to purchase coffee from retail coffee shop. It is easy to make and it is flavorful. The caffeine is appropriate and the addition of protein is phenomenal. I will continue to purchase Jot coffee for as long as it exists.
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Kate · 1 review · Experienced 2025-08-21 ·
★★★★★
Super coffee, even better customer service.
I love the convenience of coffee concentrate and Jot is the best I’ve tried. Makes a fantastic iced coffee too. Yum! The only thing I love more than their smooth rich coffee is their customer service. I’ve had two small issues and they responded almost instantly, are delightful to work with and make things more than right. Treat yourself to some Jot. You won’t regret it.
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Mary Alice · 8 reviews · Experienced 2025-08-26 ·
★★★★★
Jot is an easy and delicious way to make coffee.
I have been a jot customer for a few years. I enjoy iced coffee and Jot Concentrate helps me make it very easily. The taste is superb and never bitter. There is lots of variety to choose from and it arrives promptly and well packaged. The ordering process is easy and error free.
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Patrick Irish · 1 review · Experienced 2025-08-24 ·
★★★★★
Jot is fantastic
Jot is fantastic. Their orders arrive timely, anytime a rare issue arises, they take immediate action to resolve. i have recommended them to countless friends and family.
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TL · 3 reviews · Experienced 2025-07-25 ·
★★★★★
Jot Coffee Concentrate for the win!
Jot is by far the best coffee concentrate I have ever experienced! The flavors are true to the description and come through in every sip. I use mine primarily for iced coffee and it makes the prep process short and easy.
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Steven M. Long · 1 review · Experienced 2025-08-01 ·
★★★★★
Best Ever…
Simple, easy, good…. ✔️✔️✔️
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L. K. E. · 2 reviews · Experienced 2025-08-23 ·
★★★★★
Only positive experiences!
I've only had positive experiences with Jot. Their coffee is good (I personally only like it cold, though.), and I am a coffee snob. I've only needed to reach out to customer service once, and they quickly (like, within hours) resolved my concern.
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David B · 8 reviews · Experienced 2025-08-24 ·
★★★★★
Been a Jot subscriber for a while now…
Been a Jot subscriber for a while now and their coffee is amazing. I use them for coffee, duh, but also for sauces, buttercreams, cakes, and creams/custards. So balanced.
I once visited a coffee farm in Peru and had the best coffee ever. Jot’s is the next best thing. The flavors are great, especially the new Maple Syrup. I don’t typically drink flavored coffee, so I’m a huge fan of the original and other non-flavored options. Great product and exceptional customer service.
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Linda De Luke · 2 reviews · Experienced 2025-08-23 ·
★★★★★
JOT makes a perfect gift
JOT makes a perfect gift. I enjoy it on trips away from home and gift it often
I've been on their coffee subscription plan for about a year. It's easy to modify, product ships on schedule and I've had no quality or service issues
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Portia · 3 reviews · Experienced 2025-08-12 ·
★★★★★
This is the best coffee ever
This is the best coffee ever! I don’t like it hot, but I love it cold it taste better than anything I’ve ever had at any coffee shop in the United States. I haven’t been out of the country yet so I can’t speak to that lol but their customer service is amazing. Their flavors are so unique and beautiful, and they were so sweet and sent me the coconut caramel Flavor even though I missed the cut off to get a free bottle with my subscription order and the order had already shipped when the offer went live. I never ceased to be amazed by this company in their mission in the customer Service. I can’t say enough great things.
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Flora · 1 review · Experienced 2025-08-14 ·
★★★★★
Jot 😍
I like Jot because the coffee is great. It’s perfect for me because I like it iced. With Jot I just pour a tablespoon into cold water; no mess, no fuss and so smooth-tasting. My favorites are caramel coconut, birthday cake, and maybe my very favorite is the late, great and (sadly) Limited Apple Crumble I like how they keep coming up with new, different flavor combinations. They have great customer service and very efficient and speedy shipping with great packaging for the product so it arrives here in one piece. I love you, Jot!
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Scott · 9 reviews · Experienced 2025-08-12 ·
★★★★★
This is the smoothest coffee
This is the smoothest coffee that I have ever had. It is so easy to use either hot or in cold brew. My daily drinker.