Jovani provides great service
Jovani provides great service and selection! Always a pleasure to do business with.
Jovani (jovani.com) has a 4.4 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
Jovani provides great service and selection! Always a pleasure to do business with.
Jovani is the best for prom and evening gowns.
Great experience with Jovani. Friendly staff, great service, beautifully made products! Would highly recommend!
I didn't order anything. The prices are too high. I used to buy it.
My account was restricted so that I could not place an order, without warning. Apparently I was due for a yearly minimum, which is fine but I was not told in advance. When I called to place the order, the sales representative took my card information verbally and accidently charged it for a large amount of money and cleaned out the account. It took her 5 days to issue the refund after I reported it and another 7 for the bank to issue it. Meanwhile my business was at a complete standstill as she tied up all of my money. In the end she didn't even send the dresses I needed for the initial order.
Was picking a mother of the groom dress and they helped me find the perfect dress! I also carry the brand in my bridal/prom boutique and I truly feel like family at Jovani.
Jovani is always our go to evening, prom and mother of the bride and groom designer. We purchased every special event's dress from Jovani and will be back for more purchases from this dynamic family operated and fashion conscious designer.
My rep Annita is always available and happy to help & guide me with everything I need, and she is super fun!
Jovani is the best! Our customer service rep Julia helps us curate the most beautiful gowns appropriate for our market and our customers are always thrilled with the up-to-date styles and quality!
Beautiful gowns! Professional and easy to work with! We love Matthew! Jane J J Kelly Bridal
I have a very bad experience with Jovani and with their so called manager John Behette, who is the shame for the company. He is the bad example of human not to say anything about his unprofessinal demeanor, lack of integrity and cooperation,coordination. He is disgraceful as the manager for the accomplishments you do as the employee. He is the worst example of a manager. Dishonest man! Shame!!!!!! Date of experience December 2023
If you're planning to order a Jovani dress, expect a long waiting time. We were told to expect a 4 to 5 month wait, so we went in October. It's been over 6 months and no dress yet and prom is only a few.weeks away. Beautiful dresses but not reliable for the price we pay. We don't even know if we will have time for alterations. Never again will we order a Jovani dress.
My Jovani gowns are some of the prettiest gowns I own. I actually own so many from this company. I first came across the company purely by accident about 18 months ago. I saw it on instagram. And I fell in love immediately. I was so fortunate to try on a few of their couture gowns in their showroom in NYC, and yes, now I own two of their couture gowns. I have performed on stage in both of those gowns and I have been professionally photographed in three of their gowns! You cannot go wrong with a Jovani gown. On top of their long gowns, I also own three of their cocktail dresses. One of which is so much my favorite that I literally look for occasions to wear it and when I do, people are constantly asking me where I got it. I could add a photo album of fabulous pics of me in fabulous Jovani gowns. Here is my suggestion, find a store that you love and trust and let a great store owner walk you through the world that is Jovani. You will be so glad you did! I personally shop at Infusion Boutique in Rhode Island for my Jovani apparel and sometimes we meet in the NYC showroom when I am looking for something above and beyond. The experience has been exceptional!
Found my perfect MOB gown.. I live in Australia and bought online so I was a bit nervous. I cant believe how beautiful it looks on, it fits perfectly, the colour is amazing and the silhouette is beautiful contouring all in the right places. I’m so happy that I found Jovani, you now have an ongoing customer and will definitely buy again when I need another beautiful gown. I cant wait to wear it on my daughter’s special day. Thankyou for creating a beautiful gown.
I was so happy to wear my stunning dress from Jovani for our wedding. The fit and flare silhouette made me feel like a Queen on this special day! I loved every second of being in such breathtakingly beautiful clothing, thank you again designer team!!💕🦋
I absolutely love all our dresses that we got for my daughter sweet 16th.. wish I could upload pics of us in the dresses
I ordered a dress and it finally came, looked very very different from what they advertised. The quality was poor and it was a lot of effort to get them to agree to a refund, which I am still in the process of getting.
I love all the dresses I have gotten and worn from Jovani. My favorite dresses have all came from here.
I ordered a Jovani dress via MadameBridal.com which was sent out via the Jovani warehouse but it never arrived. Their customer service is not helpful, it's a shame! I opened a Claim with the carrier and they confirmed that Jovani sent the package to the wrong addressee. Jovani nor Madame Bridal won't refund or resend the item, a $500 dress and won't return my email or calls. WORST BRAND AND STORE EVER! STAY AWAY!
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