Joymind (joymind.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
From when we first called, the customer service was very helpful, clear on what to expect, and sincere. My first session with Nicole, I felt like it was easy to connect, her questions and explanations were easy to understand, and I felt comfortable throughout the experience even though it was my first time.
I was nervous before my 1st session with Nikki. That passed quickly. All the people I have had interaction with at Joymind have been very welcoming and calming. My 1st session was great. I have made some changes already and know this is just the beginning. I can't wait for my 2nd session. Listening daily to the 1st session is reinforcing my changes. Thank you, Nikki!!
My experience with Joymind and therapist Leslie has been amazing so far. The onboarding process was seamless and very informative. The onboarding specialist, Sonia, really took the time to get to know me and ensured to pair me with good match for a therapist. My first 80 minute session exceeded my expectations. Leslie is so knowledgeable and provided me with many tools to use day to day outside of the hypnotherapy. The hypnotherapy process was very therapeutic. There was a definite lightness I felt afterwards. This is an investment, but I truly believe one of the best investments to help create the life you desire.
Angelee made me feel comfortable and relaxed. She was kind and patient.
My therapist Zahra was great! Very comforting and professional. She really took what I said and applied it to my sessions.
My experience is great because I feel understood so my sessions are rewarding. Nicole S has been such a blessing to me. She is guiding my spirit to a whole new level. I can't wait for my next session.
I had a wonderful experience with Joymind Hypnotherapy. Going into it, I was honestly very skeptical and unsure what to expect, but the intake process immediately put me at ease. They took the time to answer all of my questions, explain everything thoroughly, and made me feel comfortable from the beginning. One thing I especially appreciated was having access to the recordings between sessions. Being able to revisit them on my own time really helped reinforce the process and made the experience feel much more impactful and personal. The entire experience has been professional, supportive, and genuinely helpful. I’m very grateful I gave it a chance and would absolutely recommend Joymind to anyone who may be curious but hesitant like I was.
I'm 59 with childhood PTSD. I didn't know childhood trauma could cause issues all my adult life. Once I knew I tried the traditional route with very disappointing results. I started with Joymind 40 days ago and my life has changed. Anthony, the Hypnotherapist knew exactly what he was doing, I stayed hopeful and open-minded and my life is now so much better. Less stress, significant goal reached, a goal that no one has ever been able to help me achieve, especially at my age. I encourage anyone who is stuck and struggling to give Joymind a try. I'm still blown away that hypnotherapy works. I have hope and I'm happy and very relieved. I had never been in a position I was in, almost 2 years with an expensive struggle, I was going broke and nothing was working. I was really scared and tried everything. Joymind was just another hope before I went under for good, at 59. It's a really bad place to be. So I'm stunned and amazed and so thankful. Thank you so much Anthony.
I have to admit I clicked on an instagram add. And I have been on the search for a good therapist for months. But I wasn’t desperate, just picky. From the beginning of this company reaching out to me, the sales call, to booking the appointment to meeting my actual therapist. I have absolutely loved every interaction. Which is rare for such a large business. I’m also in a therapist myself so maybe I have higher standards. I am so elated I found a therapist I love, and I have a feeling I could find a few through this company. I was also skeptical about hypnosis. I’ve done lots of affirmation work and alternative therapy treatments, I just never thought I could be hypnotized. It’s different than I pictured, I’m not blacking out and forgetting everything, I’m still conscious, but I feel it reaching deeper layers of my subconscious. Since my first session I’ve had interesting dreams to unpack and can already feel the benefits of continuing to listen to my recording every day. Another thing I love about this company, they have a great client portal where you can see your appointments, and they provide a recording from each session for you to keep listening to the personalized hypnosis. I’m really looking forward to continuing this work and to reap the rewards of the subconscious reprogramming. There is relief from PTSD, childhood trauma, and patterns that replay in adult hood can be changed!
My hypnotherapist Xavier has done a fantastic job changing course over the course of the first few sessions. As we’ve gone deeper he’s found ways to adapt to the direction of therapy in which I’m interested.
My hypnotherapist, Jasmine, really listened and heard what my concerns and goals were, so the session felt personalized to me. It was only my first session, but I already feel its positive impact and expect even more changing attitudes and positive habits over time and more sessions.
This was my first experience with hypnosis and so far it’s been amazing. I was honestly nervous to start sessions at first but Serenity made me feel at home, explained everything in detail and like she made me feel like this was the first place that could actually help. I’ve been dealing with anxiety and even after the first session I can feel a difference. It’s subtle but the mental chatter has definitely calmed down some. I can’t wait to listen to the recording of my session to go deeper! Very grateful for this opportunity and most importantly to me hopeful! Grateful for you all!
Save your money. I thought I was purchasing 4 sessions and the sales guy told me to schedule out now in order to get the time slots needed. He also scheduled me out an additoadditional 4 more session spots just to get it scheduled if I decide to continue with 4 more. Didnt know I was going to be automatically be billed again. Their is no where on the app to cancel or "pause" and you have to call that in. How ridiculous and sketchy is that? Now its no refunds, I have a bad taste in my mouth about its effectiveness, and now in a bad mindset of the whole thing and pretty sure its not going to work. What a waste of money. I haven't even used up the remaining sessions because its total garbage. I just want my money back of the unused sessions I'll never use. But now refunds. Total garbage.
Thank you for taking the time to share your experience. I'm truly sorry to hear you walked away feeling frustrated. That's never the experience we want our clients to have. I did want to provide a little context, as it sounds like there may have been some confusion about how your program was structured. At Joymind, we typically recommend an 8- to 12-session program because lasting change generally takes place over a series of sessions. Clients can pay in full, use financing, or choose a monthly membership that spreads the cost into recurring monthly payments. Based on your account, you enrolled in the monthly membership. Your future appointments were scheduled in advance to help maintain momentum and secure your preferred time with your hypnotherapist, as our providers often book several weeks in advance. If those appointments aren't reserved, clients can lose continuity in their care and have difficulty getting back on their therapist's schedule. Your welcome email also outlines that you're enrolled in a recurring membership, includes your next billing date, and explains how the membership works. I also understand your frustration about not being able to cancel through the app. We intentionally handle cancellations through our Client Success team to protect our clients' privacy. Unfortunately, we've had situations where someone other than the client attempted to make changes or cancel a program without the client's knowledge or consent. Verifying requests directly with the client helps ensure we're honoring the wishes of the person who enrolled. While I'm sorry this was your experience, I appreciate you sharing your feedback. We take it seriously and are always looking for ways to improve how we communicate our programs and processes.
These people are very organized thorough super nice and therapy was great. Looking forward to my next session.
The therapist is very kind n helpful. The workers are patient n understanding n very helpful n kind. I would recommend joymind to everyone.
This is my first time experiencing hypnotherapy. The Joymind team has reached out several times to assure me they want me to be successful. To let them know if I need any help. Iris talked me thru the session, I feel, very successfully. So far, they have been very communicable about what to expect in this journey also. I am looking forward to the following sessions.
I just had my first session and I was pleasantly surprised my hypnotist was a perfect fit for me and I was calm and relaxed during and after.
Trustpilot Review I started hypnotherapy with Suzan Brittan hoping to overcome procrastination, but the experience turned out to be much deeper and more transformative than I expected. During our very first session, I shared some difficult and shocking experiences from my childhood and youth. What amazed me was that even after that first session, I felt a noticeable emotional shift. I still remember the events, but they no longer trigger or disturb me emotionally. It felt as if everything inside me became balanced and aligned. In the following sessions, we worked through other areas of my life as well. Each hypnosis session was recorded, and I listen to the recordings almost every day. They help me relax deeply, sleep better, and even experience bright and interesting dreams. The entire process continues to keep me calm, grounded, and emotionally balanced. I genuinely feel more inner harmony and peace. Suzan has a truly wonderful — I would even say magical — voice. There is something incredibly calming and healing about its tone and vibrations. I would not be surprised if her voice itself has therapeutic qualities. While many people around me have been getting sick from colds, I have continued to feel well and emotionally strong. I deeply appreciate Suzan’s professionalism, patience, dedication, and the genuine care she puts into her work. My experience with her has been extremely positive, and I am grateful for the progress and balance I have gained through these sessions.
Was a great start on my journey to healing
This was so useful - I was able to discuss some of my concerns and then the session was calming and tailored to reframing my concerns
61 reviews matching