Kiarelys is your go-to destination for exquisite bridal and special occasion attire. With a passion for fashion and an unwavering commitment to quality, we have become a trusted name in the world of bridesmaid dresses, prom dresses, wedding gowns, and wedding accessories. Our mission is to make every moment of your special day truly unforgettable. We offer bridesmaid dresses, prom dresses, wedding dresses and wedding accessories etc. At Kiarelys, we understand that every dress tells a unique story. That's why we offer a diverse range of styles, from elegant to sexy, curvy to comfy, to cater to every woman's taste and body type. Our commitment to quality craftsmanship, attention to detail, and exceptional customer service sets us apart. We are dedicated to helping you find the perfect attire that not only fits impeccably but also makes you feel confident and beautiful.We take pride in our customers' satisfaction and invite you to share your Kiarelys experience on Trustpilot. Your feedback helps us continue to provide exceptional service and products to brides, bridesmaids, and all those celebrating life's precious moments.
Written by the business, not verified by us.Kiarelys (kiarelys.com) has a 3.3 out of 5 rating on OK.one, based on 30 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 33% give 1 star; The business has replied to 8% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-10-24.
The first dress i ordered through afterpay my ordered was cancelled stating the didn't received the funds although afterpay deducted the money from my account. It was so weird now I'm waiting on afterpay to give my money back and u also made another order with my debit card. Hopefully it dosent get canceled as well. I whole heartedly don't trust this company but I'm in a wedding and this is the dress she chose for bridesmaids.
Great dress affordable and does the job, minimal tailoring.
Ordered a dress based on their sizing chat (mind you I was measured by a tailor) but the dress came 2 sizes to big. I wanted to return and was told to ship it to CHINA not USA where they are claiming to be. Canada post said it will cost $100 to ship which is crazy! I reached out asking to shipping it back to USA location and was told they have non. I asked for a shipping label as it was not my fault the dress they sent was 2 sizes too big and the fact that non of their policies stated that return must be made to CHINA at clients expense. They did nothing and kept saying its not bog for me lol
Great Communication had a slight problem and it was resolved quickly.
I should’ve known better! Ordered the bridesmaid dress (in custom sizing). Received the dress and was so disappointed! The straps were so tiny (not appropriate for a heavy dress). The bust area not only did not fit right but was not as advertised in the picture, the neck line was completely wrong and the sewing was coming apart, the fabric cheap also! Ofcourse I understand policies, however, when you are sent something so horrible and completely different then you would expect some help from the company that manufactured it right? NOT AT ALL! 16 emails of back and forth, me trying to explain the problems and them not acknowledging the problems that I am describing; “there is nothing wrong with the dress they say” I am being “demanding” they say. The other ladies in the wedding were having the same problems and again, no solutions given, no help, NOTHING! Horrible people to deal with and will NEVER give this ‘so called’ company another thought if I ever need a dress. Now me and the other ladies are having to buy another dress from elsewhere and count our losses be wise there is no way we would even get $50 for this Kiarelys dress. You people should be ashamed of yourselves for trying to sell such garbage!
The site was down for majority of the day
If I could rate this company a 0 I would. Someone from the company emailed me very rudely saying I should cancel one of my dresses because they likely won’t fit me (i ordered two dresses based off my measurements). The email was so unprofessional I showed 10 people and they all couldn’t believe a company would send something like this out. I told her to cancel both my dresses and she did immediately without question.
I sincerely apologize for providing you with a less-than-pleasant shopping experience. Our customer service representative provided advice based on the specific situation. However, if her tone was harsh, I apologize. Our customer service team is relatively new and still getting familiar with the circumstances; the tone may not have been accurately conveyed. We hope to bring you a more enjoyable experience next time. Additionally, we do recommend selecting the appropriate size when making a purchase and advise against buying multiple items with the intention of keeping one and returning the rest. In such cases, return shipping costs are generally borne by the customer, so please choose carefully.
Great customer service. Fast delivery
Service is great! Customer service responds very quickly. Dress ordering process was stress free, all instructions are very CLEAR and straight to the point. I 10/10 recommend obtaining your measurements as they suggest you do to avoid repurchasing and shipping returns! Will definitely purchase here again.
Great customer service and nice quality dress
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