Kismia (kismia.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has replied to 96% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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Glen · 2 reviews · Experienced 2025-01-05 ·
★★★★★
this company is a joke
this company is a joke, they are total scam and will take your money, theyve been taking 23$ a week sometimes twice a week for what i dont know and they will not stop or give it bake stay away
Reply from Kismia2025-03-26
Hello, Glen! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. Our platform offers a range of features designed to help people connect and find meaningful relationships. Please feel free to email us at [email protected]. We will be happy to assist you with unsubscribing.
HI!
IVE BEEN ASKING FOR MY REFOUND FROM 6.01.2025 WHEN YOU TOOK MONEY FROM MY ACCOUNT WITHOUT MY PERMISSION.
I got an answer from one Carla from the paymensection and she said I WAS ASKING TOO LATE????!!!!
IVE BEEN WRITING YOU SINCE 7.01.2025!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Can you please FIX THIS FINALLY FOR ME???
I ALSO ASKED SINCE THEN TO CLOSE MY KISMIAACCOUNT TOTALLY???!!!!
NOTHING HAS HAPPENED!!!
NO ANSWER ABOUT THESE TWO QUESTIONS????
WHATS WRONG WITH THE SUPPORTSYSTEM IN KISMIA????????????
CAN YOU AS FAST AS POSSIBLE ANSWER ME AND TELL ME THAT THESE 2 THINGS ARE FIXED??,
HOW COME ITS NOT POSSIBLE FOR YOU TO CLOSE TOOOOOOTALLY MY ACCOUNT?????
SONJA ÅMINNE
Reply from Kismia2025-03-05
Hello, Sonja!
We’re truly sorry for any misunderstanding or inconvenience you’ve experienced. We strive to provide timely support, and we regret that you feel your concerns have not been addressed properly.
Please reach out to our support team at [email protected], and we will make sure to assist you as soon as possible with closing your account and addressing your concerns. We appreciate your patience and look forward to resolving this matter for you.
G
Gabriel V · 6 reviews · Experienced 2025-03-01 ·
★★★★★
A real scam
A real scam. From Spain, I signed up for a three-day trial for €1.99 and with a click strategically placed to deceive me, they deducted €11.90 from the bank and another €0.99... When I complain in the chat I talk to shameless people... they tell me that I am now a VIP and it is a big lie, all the functions are still blockedThey ask for money for everything. Don't click on anything on this site...it's really dangerous.
Reply from Kismia2025-03-26
Hello, Gabriel! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. Please note that the subscription terms and charges are clearly stated before completing the purchase. . Please, contact our Support Team via [email protected] email, we will do our best to resolve your issue.
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David Neil · 1 review · Experienced 2025-02-13 ·
★★★★★
stay away from them they are a scam
I do not usually like to write negative reviews about anybody cuz no matter how great a company can be there's going to be some people that are unsatisfied with the services. however in the case and experience I've had with kismia dating app it is a total scam. first of all I purchased a subscription for one week and I did not receive one message from any girl who I sent a message to or who I matched with. I found this unusual because normally on these dating sites when a girl likes you and you like them simultaneously it always leads to chatting back and forth but here that's not the case I didn't receive one reply from any girl who are matched with. Another thing that was suspect is I have over 60 women who claimed that they liked me but the only way to access those likes is I have to purchase another subscription. so there's a high possibility that these supposedly likes are randomly generated by the company itself and they're not real. and to top it off why I really believe this company is a scam they actually double charged me for a subscription that I did not even subscribe to. I am in the process of trying to get a refund back for this unauthorized charge. obviously this company is a rip-off and they're just trying to take people's money in the name of romance.
Reply from Kismia2025-03-05
Hello, David ! We’re sorry to hear that your experience with our site did not meet your expectations.
Not all users visit the app every day, so responses may take some time. We recommend writing to users who are currently online for a better chance of receiving a reply. Be patient and keep taking the initiative—someone who likes you will reach out!
Regarding the likes you received, all users on our site are real people looking for new connections. Some users may be hesitant to start a conversation first, which is why we offer an automatic greeting feature. If this option bothers you, please contact our support team, and we’ll be happy to help you disable it.
As for the charge, we use an automatic subscription renewal system to ensure uninterrupted access to our services. You can adjust your subscription settings in your profile at any time. As for your payment concerns, please reach out to our support team at [email protected], and we will be happy to assist you.
We appreciate your feedback and are always working to improve our platform. Wishing you the best in your search for meaningful connections!
I was hesitant to subscribe on Kismia, but I did anyway. My experience was wild .. I had an opportunity to interact with women from around the world. After a few months I got frustrated and closed the app. Could not find what I needed. January 4th I resumed and on the 5th I find what was missing in my life . Thanks Kismia
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Евгений Васильев · 9 reviews · Experienced 2025-02-08 ·
This app is garbage. A 100% greedy app. The only free thing is liking the profiles that show up. You can't even see people's locations. You can't send messages even if you and the other person match. I used it for a week and deleted it because there is literally nothing to do on it. They might as well charge you to look at people's photos. Tinder, Meef, and TanTan are LIGHT YEARS better than this Kismia app! Don't download it. It's a waste of time writing a bio. You can't even put your social media in your bio. They charge an absurd fortune and think they're fair. They don't want more love in the world; they just want to fill their pockets with money. That's it.
Reply from Kismia2025-02-03
Hello, Guilherme! Our platform offers a safe and structured environment for meaningful connections. Premium features help enhance communication and improve your experience. Among the dating services we can boast of affordable prices, as the average price of a month of Premium of our competitors is 25% and 50% higher. The search for profiles is based on your geolocation, Please authorize access for a more accurate search. But if there are few users in your area, you may see suggestions from nearby cities. If you have any concerns, please contact our support team at [email protected]—we’d be happy to assist you!
J
Jose Boza · 1 review · Experienced 2024-12-29 ·
★★★★★
Site full of scammers
Site full of scammers. Most profiles of pretty people were scammers. Location of members were incorrect. Same pictures of members with different names. Very little to no authentication efforts by kismia. Never meet anyone who did not want to get off the platform to keep talking and scam you. Only out of town and far away
Suggestions were shown. Watch for grammar. I saw many repeted mistakes on multiple answers to my chats like " am interested in getting know you now" so I would give my number and I was contacted via whatsapp by several business accounts. Seem to concentrate ecams 8n the Tampa and LA areas. It sucked
Reply from Kismia2025-01-09
Hello, Jose! Thank you for sharing your feedback. We are truly sorry to hear about your experience and the issues you've described. The search for profiles is based on your geolocation, Please authorize access for a more accurate search. But if there are few users in your area, you may see suggestions from nearby cities.
Our moderators are working around the clock to ensure profiles are genuine, and we continuously improve our platform to prevent fraudulent activities. Your comments are valuable to us, and we are committed to enhancing the quality of our service.
Regarding the WhatsApp contact through business accounts, we would like to investigate this issue further. Please reach out to us via email at [email protected] with more details about these interactions, and we will take immediate action to address the situation.
In my experience using different apps and webs this one of the best of the market where real women get in touch with you and not scammers or fake profiles at least in my experience. Well recommended!
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ray Linda · 1 review · Experienced 2024-12-20 ·
★★★★★
Maria did a good job in helping me with…
Maria did a good job in helping me with my issue she's the best.
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Udara Chathuranga · 1 review · Experienced 2024-12-17 ·
★★★★★
I am happy about Mary’s assistance
I am happy to say that Mary was very helpful with solving my issues on a refund. And also she offered me some good opportunities. Mary was able to balance the satisfaction of the customer and the integrity of the company.I am very happy with Mary's assistance. 😊
I simply find this app incredibly weird, you buy VIP, Premium you send messages never reach the users or you probably never get a reply, and I mean not writing to an X who hasn't give you a like, but writing to someone who has matched you, this website seems to be an scam.
Reply from Kismia2025-01-09
Hello! We assure you that our platform is genuine and designed for meaningful connections. Not all users log in daily, so responses may take some time. To improve your chances, try messaging users who are currently online. We encourage you to be patient and proactive. If you have specific concerns about your experience or suspect any issues, please contact us at [email protected] with detailed feedback. We’ll be happy to assist and address your concerns thoroughly. 😊
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Sergei Volkov · 1 review · Experienced 2024-12-11 ·
This app is not great and you get too many women liking you which is odd.
Plus the deal I got for 99p for three days. They automatically put me on the gold or platinum subscription with out telling me and took £45.00 out of my account.
Even though they said they would give you a refund.
Reply from Kismia2024-12-17
Elliott, thank you for sharing your concerns. We don't use bots because we value live communication. That's why we created the automatic greetings feature, which helps you make the first step. In order to better assist you, could you please provide more details about the issue you encountered with your subscription and payment? Please contact us at [email protected] with further information, and we will do our best to resolve this for you.
Lassiter Randy · 1 review · Experienced 2024-11-16 ·
★★★★★
Useless charges to much no local matches
This app is useless and has charges for everything your end spending tons with nothing in return. Local searches reveal only about 5 then sends you to matches several states away. Customer service sucks said there is no way to refund. Save yourself and don't do this app.
Reply from Kismia2024-12-02
Hello! We apologize for any misunderstandings that may have occurred during your interaction with our support team. Unlimited communication with other users is only possible with a Premium subscription, which offers extra benefits and full access to the service. We are sorry that the number of users was not enough for you but we want to assure you that new users are registering every day. We are working on expanding our community by improving the website's functionality, and in the meantime, we recommend that you allow access to geolocation to see people near you. Please provide us with more details about the issues you're experiencing while using our website, and we will do our best to improve your user experience. We would appreciate if you could contact us at [email protected].
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Alan Arsenis · 1 review · Experienced 2024-10-09 ·
★★★★★
awesome dating app
Met a few very nice ladies, one that I believe will be my future wife. Very happy with this website seems to be real ladies and no scam. Artists!
