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Shopping & Fashion

Lalaky

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275 reviews

3.8275 reviews
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About Lalaky

Data updated
Website
lalaky.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
35 reviews
Replies to negative
100% (71/71)
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About this business

Lalaky has a team of professional designers to provide stylish, personalized gifts. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.

Written by the business, not verified by us.

Is Lalaky legit?

Lalaky (lalaky.com) has a 3.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the products are exceptionally well-made, and the custom printing precisely matches their exact requests and personal preferences. People also deeply appreciate the fast delivery times and the high overall quality of the specialized items they receive. Many consumers share that they would gladly buy again and recommend the store to others. Some reviewers were not happy with the sizing, noting that several garments often ran much smaller than expected. A few other people also felt that the fabric material quality occasionally did not meet their personal expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Best service

For me, my experience it’s a big 5 Stars. What a wonderful service ☺♥ Thanks again to help me and be sure if I need a jersey, I go on Lalaky site 😊 Thanks again. Linda B.

Reply from Lalaky2024-05-10

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Doesn’t look like picture

Shipping got delayed didn’t even come in time for my event. And does not look like the picture do not buy

Reply from Lalaky2024-05-06

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Should provide better packaging. Pictures posted not accurate for sizing

Light received must be assembled by self, did not end up using when presented to daughter. Unsure how to attach, waste of money Packing terrible, item was bent during delivery Blemish on item during cutting process

Reply from Lalaky2024-04-29

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Seat cushion - Rubbish

Bought a seat cushion from their advert which is very misleading from the pictures it is absolute rubbish very thin does not give any additional height to user it is very thin pad not worth 29p let alone £29. I would have given 0 as a score if available

Reply from Lalaky2024-04-29

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Seat Cushion Absolut Rubbish do not buy…

Bought a seat cushion from their advert which is very misleading from the pictures it is absolute rubbish very thin does not give any additional height to user it is very thin pad not worth 29p let alone £29. I would have given 0 as a score if available

Reply from Lalaky2024-04-24

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

The shirt is great and fits perfectly

Reply from Lalaky2024-04-23

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Product did not match seller's pictures online

The product did not match the pictures on the website, the material was poorly constructed and not high quality. I ordered a custom bomber jacket, and what was received was nothing even close to comparison. Communication & customer service was poor as well on the follow up. I already know what they will say "Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you" And quite honestly, this apology means nothing. After doing my best to follow up, they stated that nothing was wrong with the product and they wouldn't help refund me without penalty Terrible service, terrible seller, stay away.

Reply from Lalaky2024-04-22

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Cheaply made

Cheaply made Black and whit is more like black and purple

Reply from Lalaky2024-04-22

Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you.If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Arrived promptly and what I ordered

Arrived promptly and what I ordered, already made a 2nd order

Reply from Lalaky2024-04-22

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Exactly what I asked for

Exactly what I asked for. Only negative is... even though I measured up against my husband other hockey top, these came up smaller.

Reply from Lalaky2024-04-17

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

The Jacket i orderd took a long time to…

The Jacket i orderd took a long time to come and then it was damaged. The length of time time to come i could not be bothered to send it back.

Reply from Lalaky2024-04-16

Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you.If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Read before you buy

I should've read the reviews before buying Quality is mediocre at best, communication was terrible. Would not have bought anything had I read them earlier I'd say buy at your own risk, but don't bother. Just avoid them entirely

Reply from Lalaky2024-04-12

Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you.If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Not happy

Didnt hear back from the company for about 3 weeks no confimation email that I paid/order just the money was taken from my account $907.09 Logo was done wrong Didnt send all my items was missing two, got resent and was differnt to the orignals even though i sent a photo of the orignals ones I recived

Reply from Lalaky2024-04-08

Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you.If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Jerseys

Ordered 17 Jerseys Ended up with 15 wasn't very happy with the logo that was put on the first 15 then contacted them saying I was missing two and they had offered to send them which they did but they are a different jersey the logo is way better which I would have much rather on all the shirts. Very unsatisfied with the outcome when i asked for all shirts to look the same!

Reply from Lalaky2024-03-29

Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you.If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Total Lack Of Communication

This Company have received 3/4 emails from me and have not responded to any even though several days have passed. We placed an extremely large order and got free express delivery (2-5) working days. Today is day 6 order shipped 20/03 and there has been no response from the retailer to inform me of the location of my shipment. (tracking has stopped updating). 48 hours since last update. I'm more bothered of the lack of communication as we would really like to receive our Football kits. This is the last resort to receive contact before I pursue a refund via PayPal.

Reply from Lalaky2024-03-29

Dear customers, We understand that this product did not arrive on time. Inquired about your package, your product is already on the way, I personally apologize, you can follow our link: https://t.17track.net/en#nums=UJ361761785YP&fc=190012,if you have questions please contact email [email protected]. We will help you deal with it in time.

Don’t buy it! Arrived 6 weeks later!

Ordered the T-shirts for a special event 4 weeks in advance, it took 6 weeks to arrive. I had to buy another T-shirt from somewhere else last minute and now having problems with refund. I would not recommend this company!

Reply from Lalaky2024-03-29

Dear customers, I apologize for causing you any discomfort. We understand that this product did not meet your expectations. I personally apologize for any trouble this has caused you.If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Not as described and awful customer…

Not as described and awful customer service

Reply from Lalaky2024-03-27

Dear customers, I apologize for any discomfort I may have caused you. We understand that this product did not arrive in a timely manner. I personally apologize for any trouble this has caused you. Due to the large number of recent orders, our production time will be slightly longer. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

Looks great on my son wall

Looks great on my son wall. He loves it. Only what I would suggest is provide a longer lights cable. I had to buy usb extender to get the lights on.

Reply from Lalaky2024-03-25

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Lalaky ice hockey jersey's

Tracking was easy to follow. Arrived safely. My wife's jersey was beyond expectations...Absolutely brilliant.

Reply from Lalaky2024-03-21

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Bought 4 T-shirts

Bought 4 T-shirts, 6 weeks later never arrived and now fighting with Paypal to get my money back. Don’t waste your time like I did. Terrible company! 🤬🤬🤬

Reply from Lalaky2024-03-12

Dear customers, I apologize for any discomfort I may have caused you. We understand that this product did not arrive in a timely manner. I personally apologize for any trouble this has caused you. Due to the large number of recent orders, our production time will be slightly longer. If you have any questions, please contact email: [email protected]. We will help you deal with it in time.

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