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Shopping & Fashion

Lalaky

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275 reviews

3.8275 reviews
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About Lalaky

Data updated
Website
lalaky.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
35 reviews
Replies to negative
100% (71/71)
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About this business

Lalaky has a team of professional designers to provide stylish, personalized gifts. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.

Written by the business, not verified by us.

Is Lalaky legit?

Lalaky (lalaky.com) has a 3.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the products are exceptionally well-made, and the custom printing precisely matches their exact requests and personal preferences. People also deeply appreciate the fast delivery times and the high overall quality of the specialized items they receive. Many consumers share that they would gladly buy again and recommend the store to others. Some reviewers were not happy with the sizing, noting that several garments often ran much smaller than expected. A few other people also felt that the fabric material quality occasionally did not meet their personal expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Jacket

Im very happy with the jacket but thought it was going to be more of a winter jacket thickness than spring. But the printing and graphics were exactly like I asked for.

Reply from Lalaky2025-12-12

Thank you for your review! We're happy the design was perfect for you, and we appreciate your comment about the thickness — we will improve our product details.

Was disappointed with the material as…

Was disappointed with the material as it appears to be more of a mesh than what I received.

Reply from Lalaky2025-11-27

Thank you for your feedback. We’re sorry to hear the material wasn’t what you expected. Some styles do use a breathable mesh fabric, but it should still match the product description and photos. Please reach out to us with your order number and we’ll be happy to check the item and offer a solution for you.

Excellent to deal with !

Excellent communications throughout. Absolutely top class replicas of shirts ovet 30 years old and from old photos.

Reply from Lalaky2025-11-21

Thank you so much for your kind review! We’re delighted to hear that the communication and the final replicas met your expectations. Creating shirts from decades-old photos is always a special project for us, and we’re thrilled you’re happy with the result. We truly appreciate your trust and look forward to helping you again anytime!

Quick delivery and quality product

Quick delivery. Product quality appears to be good. Company were great to deal with when I needed a minor change

Reply from Lalaky2025-11-11

Thank you so much for your kind feedback! We’re really glad to hear you were happy with both the product and our service. We appreciate your trust and hope to serve you again soon!

Great product and customer service

Not only is the product great but their customer service is spot on too. Their communication is great

Reply from Lalaky2025-11-07

Thank you so much! We’re so happy you’re pleased with both the product and our customer service — your kind words mean a lot to our team 💛

Rubbish

I ordered a neon sign for my sons room. Arrived scratched all over, large and very visible air bubbles in the black areas of the football. the cut out was visible underneath. I asked for a refund and they have asked me to send it back to china - no postage label, nothing. £55 down the drain. Lesson learned.

Reply from Lalaky2025-11-08

We sincerely apologize for the condition your item arrived in. That’s certainly not the standard we strive for. Our support team has reached out to assist with your case, and we’ll make sure this issue is properly resolved for you. Thank you for bringing it to our attention.

Would like to re-order

Other than some communication hiccups regarding shipping the process to order was easy. The products arrived (2 hockey jerseys) and appear to be good value for the price - however the size is actually too small. Can we discuss any available discounts if I reorder in a larger size? Assuming no returns?

Reply from Lalaky2025-11-04

Thanks so much for your feedback and for giving us a try! We’re really glad you liked the jerseys overall. Sorry for the size issue — our team will reach out to help with a discounted re-order in the right size. We’ll make sure the next fit is perfect! 💪

Fab - recommend

Fab - great customer service via Whatsapp. Product is great - the detail in the logo is a very high level, his resolution printer use!

Reply from Lalaky2025-10-30

Love hearing that! We’re all about sharp details and smooth service — thanks for the shoutout and for recommending us 😄👏

don't believe all the negative reviews

was bit sceptical ordering from here given some reviews but had no issues at all. all email communication was quick. ordered 1 shirt as a sample and came within 2 weeks exactly as ordered and good quality. followed up with order for whole team. will use again

Reply from Lalaky2025-10-28

Really appreciate you trusting us despite the mixed reviews — we’re so glad you had a great experience and loved the shirts! Excited to make more for your team soon 💪

Purchased jerseys but haven't receive…

Purchased jerseys but haven't receive them.

Reply from Lalaky2025-10-13

Thank you so much for your second purchase! We upgraded your shipping to express at no extra cost as requested. Your package has already been dispatched and is currently in transit, but there’s been a slight delay with the carrier. It should be delivered shortly — we really appreciate your patience and continued support!

Not only are their products great

Not only are their products great, but their customer service is also top notch. They respond quickly, able and willing to rectify any issues and have done so without problem

Reply from Lalaky2025-10-13

Thanks so much! We’re so happy you’re pleased with both the products and our service. 💪

Offering to return a “personalised”…

Offering to return a “personalised” item to get a refund as long as they send me the prepaid packaging. Getting nowhere. Clothing products cheap and awful. Do not purchase.

Reply from Lalaky2025-10-13

We truly apologise that your experience wasn’t as expected. We understand personalised products can be tricky when it comes to returns, but we’re always willing to help. Please reach out to our team directly — we’ll review your case and do our best to make things right.

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