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Shopping & Fashion

Lalaky

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275 reviews

3.8275 reviews
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About Lalaky

Data updated
Website
lalaky.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
35 reviews
Replies to negative
100% (71/71)
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About this business

Lalaky has a team of professional designers to provide stylish, personalized gifts. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. It is our principle to provide perfect products and services to every customer! We guarantee fast, professional and timely deliveries, because customer satisfaction is our number one priority.

Written by the business, not verified by us.

Is Lalaky legit?

Lalaky (lalaky.com) has a 3.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the products are exceptionally well-made, and the custom printing precisely matches their exact requests and personal preferences. People also deeply appreciate the fast delivery times and the high overall quality of the specialized items they receive. Many consumers share that they would gladly buy again and recommend the store to others. Some reviewers were not happy with the sizing, noting that several garments often ran much smaller than expected. A few other people also felt that the fabric material quality occasionally did not meet their personal expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

Very good

Shipped my order extremely quickly and very happy with the design.

Reply from Lalaky2024-11-01

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Worst company to have dealt with…

Worst company to have dealt with delivery took over a month long wouldn’t recommend to anyone.

Reply from Lalaky2024-11-01

We are so sorry Dear, that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

What arrives is not what is shown

Item that was sent was substantially different to what was ordered. What arrived was a cheap-looking, digitally printed, plastic/nylon/acrylic, knock-off version of what's shown in the listing images. Fabric was different, trims are not as shown, no lining, exposed internal seam details (that are obviously visible when you wear the garment). Happy to share comparison photos and screenshots, but no such option provided here. "Company" expected me to spend over half the original cost of the garment yet AGAIN before they'd even consider refunding any part of the original purchase. Sounds like a scam to me! Shop elsewhere would be my strong suggestion

Reply from Lalaky2024-10-23

Dear Customers We have always operated with integrity, answering customer questions with a customer-first attitude and giving every customer a satisfactory experience. Due to the time difference, the response is slow, and we will deal with it as soon as possible. We accept supervision from customers and consumers. If you are not satisfied with our products, you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

No communication

GoodMorning, I have sent your company a number of emails asking to confirm my order was received. The money was taken but I never received a confirmation email or even an order number! Please reply back to my emails Thanks

Reply from Lalaky2024-10-21

2294028556 Dear customers We have received your order and have arranged the production. Once the production is completed, it will be shipped as soon as possible. Thank you for your patience.customer service email: [email protected]

Thank you so much

Thank you so much! Third time’s the charm! My nephew is thrilled with the jersey 00 I truly appreciate your excellent service, especially with all the back and forth. We finally got it just right! :)

Reply from Lalaky2024-10-21

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Lalaky they are scammers I order a…

Lalaky they are scammers I order a jersey I told them I wanted to cancel because I know it wouldn’t be here before time they told me they cancel the order but that was a lie because I can’t see where they cancel it at and plus you can’t cancel the order yourself they will tell you they process a refund but that’s a lie when you call your bank your bank don’t have any knowledge of them processing a refund back to your account and you can’t cancel your order yourself I wouldn’t recommend nobody to buy for them and you can’t talk to a live person they only email you from google and a what’s app

Reply from Lalaky2024-10-21

2294028512 Hello, your order has been refunded according to your request on October 17. If you have any questions, please consult your bank or PayPal. Thank you for your understanding.

Very good experience

Easy to order, full tracking given, nice quality printing, sizing good, no stretch in material but have ordered 2 customised products from them and both arrived on time with tracking. Nice range of customised products available.

Reply from Lalaky2024-10-21

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Not happy

Came late, no updates on anything

Reply from Lalaky2024-10-15

We are so sorry Dear, that the poor express service didn't satisfy you. Our customer service has been following up the logistics information for you. You can contact our customer service next time and choose a better local express service for you. I wish you a happy life.

Good quality stuff and great service

Reply from Lalaky2024-10-14

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

So happy!

Exactly what I wanted and true to size. Arrived quicker than I thought. Will be purchasing again!

Reply from Lalaky2024-10-12

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Brilliant product and design

Brilliant product and design, fits perfectly

Reply from Lalaky2024-10-12

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Great product and great service

Great product and great service, would highly recommend 👍

Reply from Lalaky2024-10-10

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

False advertisement

the item it’s not what the picture is advertised as and the letters are small

Reply from Lalaky2024-10-09

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, if there is a digital production error you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Terrible

The item was damaged upon arrival. It was a birthday gift that we could not use. :( I had paid for express delivery this seemed to not be taken into account and after a week I emailed to chase up the order to be told it had not been started. Oh good thing is I got a refund through PayPal so if buying from here be careful and use PayPal to pay!

Reply from Lalaky2024-10-04

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, if there is a digital production error you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Great quality and printing

Great quality and printing, really pleased.

Reply from Lalaky2024-09-27

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Super hockey jerseys

Item was exactly as described, sizing was right on and the order arrived in a timely manner.

Reply from Lalaky2024-09-26

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Product received was nothing like…

Product received was nothing like advertised . Cheap print , no embroidery.

Reply from Lalaky2024-09-25

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, if there is a digital production error you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Lalaky is so easy to communicate with

Lalaky is so easy to communicate with. They answered my questions and sent me tracking info quickly. They're customer service is 10/10

Reply from Lalaky2024-09-25

We sincerely thank you for your feedback, thank you for liking our products, we will collect any valuable suggestions and suggestions, and strengthen our service attitude, so that customers can be satisfied and comfortable shopping experience, we are very happy And look forward to continuing to cooperate with you in the future

Sizes are liliputiense

Sizes are liliputiense, a 3XL barely fit an XL, the fabric is not really a polo, but pure synthetic. From the 14 shirts we ordered only fit 4 and they sweat like hell. Better spend 10dlls more at home

Reply from Lalaky2024-09-23

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, if there is a digital production error you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

Just don't bother with them.

Contacted you regarding the fact the sleeves were ludicrously short, I was told someone would get back to me. Nobody has. I then sent another email chasing up... no reply to that either.

Reply from Lalaky2024-09-23

Dear customers We have always operated with integrity, answering customer questions with a customer-first attitude, and giving every customer a satisfactory experience. Due to the time difference, the reply is slow, we will handle it as soon as possible. We accept the supervision of customers and consumers. If you are not satisfied with our products, if there is a digital production error you can contact us again through our customer service email: [email protected] We will handle it properly for you, please trust us again.

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