Customer service and communication was…
Customer service and communication was excellent. Fast and efficient.
Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.
Lantern Finance (lantern.finance) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Customer service and communication was excellent. Fast and efficient.
Hey Jason, thank you for the kind words! We're grateful to hear that you've been happy with your Lantern experience.
The experience was quick and easy. Great instructions to guide you through the process.
Thanks Robert! Glad to hear that you had a seamless experience with Lantern!
Outstanding customer service, website design easy to navigate and responsive management even received a follow up call from one of the company founders👍
Hey Doug, really appreciate the review! Let us know if you have any feedback on how to further enhance your Lantern experience! You know how to reach us ;)
Awesome thanks. It was so easy and fast. Definitely after I finished paying you. If I ever need you again. I will utilize your services. Once again a big thank you for such fair service and experienced.
Thanks for the review FidLaf! Great to hear you're happy with your Lantern experience!
Quick and easy, customer service was quick and efficient
Very happy you were satisfied with your Lantern experience!
Hands down the most responsive and personal relationship experience . They are above and beyond at all hours of the day. Crypto never sleeps, and I suspect Lantern doesn't either. Tremendous dedication. Highly recommend!!!
Thanks Paul!
The process was extremely easy and quick to get a loan, and they were very quick to get back to me with any questions I had.
Thanks for the review Dave!
Smoothest loan process in the UNIVERSE!!!
Haha thank you for the review!!
Responsive and knowledgeable. They worked with me to soften the blow the market has been taking. Jung and Prince are on top of their game. They constantly improve their site and services based upon customer feedback. They really care about their customers and their business with integrity and honor. I would not use any other platform for crypto lending.
Thank you Paul! As always, we appreciate having you as a valued client of ours.
Fast and innovative. Lantern Finance provided the loan I needed without the friction of traditional banking. Personable service that understands the asset class.
Thank you for the review Mike! We do our best here! Great to hear that you've had a great experience so far
Thanks for the feedback Heath!
Fast, helpful, and courteous. Thanks for everything. Everytime I talk to customer service.
Thank you!
Trustworthy and responsive! I just paid off almost $80,000 in loans that I took out with Lantern, and received my collateral back in less than an hour. I did experience a few small glitches with the site, but these people actually answer the phone when you call -- even on the weekend -- and we worked them out together. Given how new they are, the rough edges don't surprise me. . . and given how accessible and responsive they are for customer service, I'm sure they'll iron out the very minor problems in short order. 10/10 Would borrow from them again
Hey M, thanks for being a valued client of ours and really appreciate the kind words! We do pride ourselves on our customer support, so that means a lot to us
Customer service is fantastic! Website is easy to understand and use. You can tell they care about your experience.
Thank you! We really do pride ourselves on our customer support, and are continuously making user experience improvements. Don't hesitate to reach out with any feedback or questions!
Easy to use ! Fast
We do our best!
I feel the desire to share my personal and professional review on what an amazing experience I have had so far with the Lantern Finance opportunity and their staff. All the way around, 5+++ Stars!!! Being new and inexperienced to the digital finance world, Lantern took the time to guide me through each step of the onboarding process as a new client and have remained readily available at all times via phone, email and text ... an absolute rarity in today's world. Thank You, Lantern! I highly recommend and trust Lantern to anyone who understands the value of using Lantern to leverage their opportunities and needs. Thank you for creating this opportunity for all involved. Please keep up the amazing customer service...it and the peace of mind combined, are appreciated beyond measure!!! Again ... thank you! Yours in Digital Finance Success ... Stayce AmeriFund Investments, LLC
Thank you for the very kind words and the vote of confidence - it means a lot to us!
I wrote down my password but now you do not accept it. I asked for Reset on password to be sent to my email (this one) and no message is sent so I can reset email. 1. Why was my password rejected? 2. Why do you not send me message so I can update to new password?
Hi Carmen, looks like our support team already reached out to you and resolved the issue! Please don't hesitate to reach out with any other questions.
These guys are for the people. I have had an absolute exceptional experience. The level of support I have received from the founder Jung, has been above and beyond. If I could give more that 5 stars I would. Excited to see lantern continue to thrive
Thanks Keenan! Happy to hear that you've been enjoying your Lantern experience!
Very user friendly Very quick process Very thorough information
Thanks James! Happy to hear that you had a great experience with us.
Great customer service! They answered all my questions and helped with the initial transfer from my Uphold account. The funds were deposited to my bank within 48 hours, which was helpful. This loan has allowed me to leverage my crypto and invest in other assets. Very Happy!
Thank you Nuri! Glad we were of help!
62 reviews matching