Laura Geller Beauty

Hi Isabelle. We completely understand where you’re coming from. It breaks my heart to read this, especially knowing you’ve been a loyal customer for so many years. You deserve full transparency and prompt delivery every single time you order, so feeling let down by product sizing and long shipping waits is completely valid. Losing a longtime fan like you is the absolute last thing we ever want, and your honest feedback is so important. We truly appreciate the patience and understanding you’ve shown us while we worked through this together. It really means a lot knowing you stayed with us and gave us the chance to make things right. As a small thank you for your trust and for reaching out in good faith, we’ve processed a 20% refund back to your account. Please know you’re a valued part of our community, and we genuinely care about your experience. If there’s anything else you need or if there’s more we can do for you, we’re always here and ready to help.

Thank you, Cheryl! We're thrilled to hear that you're loving your Laura Geller favorites. It's wonderful to know the primer and foundation work so well for you and provide the all-day wear you're looking for. We truly appreciate your kind words and support of our brand!

Thank you for sharing your feedback with us. We’re glad to hear that you liked the look of our products and appreciated the gift wrap boxes. We’re sorry to learn, however, that the makeup itself did not meet your expectations and that you felt it was overpriced for what you received. We strive to offer products that provide great value and quality, so your comments are very important to us. We will be sure to pass your feedback on to our product development team as we are always looking for ways to improve. If you have any further thoughts or specific suggestions on how we could make our products better, please let us know. Your input is invaluable to us as we work to create a better experience for all our customers.

Hi Stacey, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you love our products and find them easy to apply. It's especially wonderful to know that the makeup works well for your skin without settling into pores, fine lines, or wrinkles. We also appreciate your understanding regarding the shipping delay. While delivery times can occasionally be impacted once a package is with the carrier, we understand how important it is to receive your order promptly. Thank you again for your kind feedback and support. We truly appreciate you taking the time to share your experience, and we look forward to assisting you again in the future!