LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.
Written by the business, not verified by us.
Is LawnStarter legit?
LawnStarter (lawnstarter.com) has a 4.2 out of 5 rating on OK.one, based on 208 user reviews collected here. It is listed under Home Services and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Quality, User experience, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptional reliability, pointing out that workers always arrive punctually and leave yards looking beautifully manicured and clean. Consumers also love the overall convenience of the platform, noting that scheduling services and managing regular appointments is exceptionally straightforward and completely stress-free.
However, some customers also noted frustrating issues regarding unreliable scheduling and unhelpful customer support teams. Reviewers occasionally experienced difficult instances where assigned contractors completely failed to show up, while overall communication regarding unexpected delays or changes fell slightly short of proper expectations.
Auto-generated from all reviews of this business. For reference only.
I signed up for Lawn Starter two weeks ago. They assigned me what they called a PRO To come mow my lawn. I gave them my address, informed them I had a dog also. The PRO texted me saying he'd be by on a certain date. The date came and the PRO CANCEL to the next day(Saturday). Saturday I get a notice from Lawn Starter they have to find me a new PRO. That was last Saturday I have heard NOTHING from Lawn Starter. You call and only accented people answer and you can't understand them. Save your self a headache and DON'T USE THIS COMPANY. Hire a real Lawn service, this company sucks!
After three years as a loyal customer, I expected reliability and meaningful recognition of that commitment from LawnStarter—a privately held company owned collectively by its co-founders Steve Corcoran, Ryan Farley, and Jonas Weigert, along with various venture capital firms. What I received instead was a pattern of operational failures followed by a token response that felt dismissive.
I have experienced eight consecutive reschedulings of my lawn service. The result is a yard that has gone weeks without proper maintenance: tall, overgrown grass and weeds crowding the mailbox, spilling into flower beds, creeping along the driveway edges, surrounding trash cans, and pressing against fences. The visual impact is clear from multiple angles—close-up views of uncut blades and neglected borders that no homeowner should have to tolerate after paying for scheduled service.
Customer service representative John (Customer Service / Supervisor, Case Number 15011606) was polite and helpful in handling my complaint. I appreciate his professionalism. However, the decision to credit my account only $15 after three years of loyalty leaves me unsatisfied and disappointed. That amount does not reflect the inconvenience, the repeated failures to deliver on the scheduled service, or the value of long-term patronage.
LawnStarter markets convenience and quality. In this instance, neither was delivered consistently. A privately held company backed by founders and investors should treat loyal customers with more than a nominal credit when service repeatedly breaks down. I remain hopeful the company will improve its scheduling reliability and its approach to customer retention, but based on this experience I cannot recommend it without strong reservations.
Prospective customers should weigh the risk of multiple reschedulings and limited remediation against the convenience the platform promises. Long-term loyalty should be valued more highly than a $15 credit.
I am a lawn specialist and Botany Consultant. I signed up for lawn starter today. Thinking I can use the stack method to get my business going.( I signed up for lawnlove as a provider. I never actually used the app, but just signed up.) My account was approved with lawn starter, but when I went to access the app to explore and see how it works. I was sent an error message. I reached out to customer service only to found out that both LAWN LOVE & LAWN STARTER are the same company. Speaking with the lawn love rep, she informed me of the reason as to why this error was happening and it was because my lawn love account was paused. She then had me confirm a few things and the account was "unpaused" cool, right? No! I went back on the app after the account was unpaused to re-enter my banking information and that's when the problem comes. The system flagged both accounts (Lawn starter) and (lawnlove)completely shutting them down citing duplicate info.
When I reached back out to customer service I was giving a bunch of this and that that made no sense at all. I was told that both accounts can not be opened nor can I ever sign up as a provider in the future. I am writing the review for the purpose of informing everyone that BOTH "LAWN START" & "LAWNLOVE" are the same company and if you sign up as a provider on both apps, you will be barred from using the platform.
I'm very happy with the service I get from lawn starter and the hard work that their crew provides. I message my lawn pro Andrew and I know that the job will be done right. Thank you for your professional service!
This makes using a reputable company easy. I get pictures after my service so I can see the work done. Being that I live a distance from the house, I appreciate the pictures and ease of contact with my yard pro. Very good service.
Went through 3 pros over 2 weeks only to have 2 of them straight up no-show and reschedule at the end of the day because they take on more work than they can actually handle. Customer service is garbage and not helpful at all. LawnStarter keeps retaining "Pros" that are unreliable and just take jobs that they otherwise cannot accomplish when they schedule it.
