The male nurse was very impatient
The male nurse was very impatient. I was not a good experience.
Lemonaid Health (lemonaidhealth.com) has a 4.3 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 10% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-10.
The male nurse was very impatient. I was not a good experience.
Every single experience has been a positive one!
No complaints, responsive staff, quick shipping
I get good service and product. Quick response time
Thank you for my replacement order. I received it sooner than I expected and the postal carrier hand delivered to me! Great customer service!
Prompt response and solutions to my concerns.
So many things go wrong starting with logging in. First, when I try to log in you email a code. I have to back out, grab the code then go back in on my mobile, the code will not work because I backed out. Send the code to my phone like everyone else does. Secondly, I call to get my Rx, the phone tree is literally minutes long. Thirdly, after all this, you are experiencing unusually long waits and I’m asked to call back later. I’ll go somewhere else. Hope you and 23and me sink fast. What a marriage.
Lemonaid provides good products at fair prices and offers quick, efficient service. Lemonaid saves me the inconvenience of traditional office visits and streamlines the medication-to-patient process.
Overall very satisfied with the service. Been using LH for a number of years now. It is a quick and easy with a simple tele-visit.
Fast, easy, consistent.
The Lemonaid Health staff have been very polite and informative. The whole process has been efficient and easy to understand. I have been satisfied with the service.
It arrived on time. It is "hard" to describe how happy i am when i take the med. sending an erect stone monument to share my...happiness!
Good product and very good customer service
I found out that I was charged an extra one month for GLP1 membership when I selected the 3 month option. When I called to clarify, they didn’t take responsibility for this mistake. On top of this issue, they ran out of higher dosages for my compounded semaglutide and I have to stay at the same level for the rest of my membership because of manufacturing issues. I canceled my membership and want nothing to do with this unprofessional company. Not satisfied and very disappointed in the outcome. Wouldn’t recommend. Rather pay more $ somewhere else for better service and care. Also didn’t get my 23& me kit with the 3 month membership either… don’t know specific date this happened. But you can look it up in my notes and history.
Thanks for your feedback. We're here to help. Please give us a call at 1-888-536-2267. Our Patient Support Team is available 7 days a week 5 am- 4 pm pst.
From the initial questionnaire to explore my options and eligibility, Lemonaid Health has been easy, convenient, professional and efficient. I have received a fast response to all of my requests. The only thing that is missing is an app.
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