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Public & Local Services

Lensa

73 reviews

4.073 reviews
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About Lensa

Data updated
Website
lensa.com
Category
Public & Local Services
Location
United States · West Chester, PA
Status
Unclaimed
Last 12 months
73 reviews
Replies to negative
82% (9/11)
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Is Lensa legit?

Lensa (lensa.com) has a 4.0 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 74% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.

What people say

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Barbara · 32 reviews · Verified · Experienced 2026-06-30 ·

Are You in the Right Book Buying Place?

Buying books from Thriftbooks is a smart move. Great selection, affordable pricing, good quality, and fast service. Trading with ThriftBooks is a very smart decision if you are a book reader who wants it all under one roof--selection -book quality - pricing and service! Trade with ThriftBooks if you are looking for a really great book company that cares about satisfying their customers in all the ways that count!

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Stanley · 4 reviews · Verified · Experienced 2026-07-13 ·

How difficult and frustrating it is to sign in to see jobs

I am very disappointed with LENSA because your overbearing security sign in process to "see more" about a job is UNWORKABLE. More and more frequently in various sites it is becoming practically impossible to sign in. I am thankful that another entity that lists jobs has a sensible simple sign in without the password problems and unnecessary verification codes. This isn't a top-secret nuclear weapons site. It's a job site. Help people. Your security nonsense has me lost.

Reply from Lensa2026-07-14

Hi Stanley, Thank you for your honest feedback, and we're sorry to hear that our sign-in process has been frustrating. We understand that the login experience isn't ideal for everyone. Our passwordless sign-in process is designed to help protect user accounts while keeping access secure, but we appreciate that it may not be everyone's preferred method. If you're experiencing specific issues receiving or using your sign-in link, please contact our support team at [email protected]. We'd be happy to investigate and help get you back into your account. Thank you for taking the time to share your experience.

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LOIS S. WILLIAMS · 25 reviews · Verified · Experienced 2026-07-13 ·

EXCELLENT AND TIMELY SERVICES

EXCELLENT AND TIMELY SERVICES. RESPONSE TO QUESTIONS AND COMPASSION FOR THOSE SEEKING JOBS

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Jeffery Greenhowe · 1 review · Verified · Experienced 2026-07-09 ·

It's Call A Computer

It's Call A Computer, Error! It's not you Working people 😒!.it was the Computer! Miss Sophie Hayes!! I Thank you!!! For All your Help keep up the great work 👍🏿 God bless you 🙏🏿

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Steve Veronie · 1 review · Verified · Experienced 2026-07-08 ·

My experiences in the past when I need…

My experiences in the past when I need help takes several days to get a response. Lensa is quick to responding and taking care of your challenge. 7/8/2026

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Terri Burdick · 2 reviews · Verified · Experienced 2026-07-07 ·

Too many jobs that Im not qualified…

Too many jobs that Im not qualified for. -CDL drivers, Doctors, Medical Technicians Cert/Lic etc.

Reply from Lensa2026-07-08

Hi Terri, Thank you for your feedback. We're sorry that many of the jobs you've received haven't matched your qualifications. Updating your job preferences, keywords, and experience in your Lensa account can help improve the relevance of your recommendations. If you'd like assistance reviewing your settings, please reach out to us at [email protected] and we'll be happy to help. Thank you for giving Lensa a try.

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MARY H I L L · 4 reviews · Verified · Experienced 2026-07-07 ·

not much

not much, thee is no one to speak with, no telephone # to reach anyone and so far no feedback from you.

Reply from Lensa2026-07-08

Hi, Mary, thank you for your 5-star rating and for sharing your feedback. We're sorry to hear you've had difficulty reaching us. While we don't offer phone support, our support team is available by email and aims to respond to all inquiries within one business day. If you're still waiting for assistance, please contact us at [email protected] and we'll be happy to help. Thank you again for your feedback and for using Lensa.

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Todd Altaffer · 1 review · Verified · Experienced 2026-06-25 ·

Stocking or dishwasher

I m deaf and I good work skills with my hands skills and lots know help other people to show emotions and show honored and trust snd loyal communication work clean those chemicals

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Wendy Collins · 1 review · Verified · Experienced 2026-06-24 ·

Questions answered

I reached out to ask questions regarding the platforms involved in healthcare nursing jobs. I was provided a very thorough explanation of exactly what I asked for in a timely manner.

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Janelle Small · 4 reviews · Verified · Experienced 2026-06-03 ·

Lensa...a lifesaver!

This was a life changing experience with Lensa.. I already did a rave review comment! But I will do it again because it is that important!. The Lensa platform is the only one that has live help. This was crucial as I desperately needed assistance. The link for the job application was not live. A simple error on the company's side. I desperately needed assistance!. Now, I hope this story will have a very happy ending!

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Brett Pruit · 3 reviews · Verified · Experienced 2026-03-03 ·

Lensa Cares About the Quality of Its Job Referrals

Lensa is the only Job Board that regularly asks me how It did in providing relevant open positions to me. I have replied several times wit suggestions of how they could improve the selections with specific search term refinements. These suggestions appear to have been implemented to the best of their ability. As a Result I Am Receiving Far More Relevant Job Postings and Less Totally Irrelevant Postings for My Seach.

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Derek Stalb · 3 reviews · Verified · Experienced 2026-02-27 ·

DEREK STALB'S ENDLESS HARROWING PURSUIT

Well Lensa helped me tirelessly and greatly in trying to reach my employment endeavors of obtaining a job for myself. I feel deep down in my heart and soul they continue to help me find the best overall job for me. I value all the great employment assigned agents. And such as Isabella Holmes, and Mr. Benjamin Gardner for their outstanding efforts in reaching my full career potentials. Thank you all. God bless. You have helped me so much, but I might have to live a harrowing and sorrowful existence off of SSI government humble payments I continue to humbly receive. And reason being because I have a stressful and painful disability of the mind of (ASD). And until my GOD GIVEN LAST BREATH THAT GOD HAS GIVEN ME ON THIS EARTH. THANKS GREATLY. SINCERELY. DEREK STALB

Reply from Lensa2026-02-27

Derek, thank you for such a heartfelt review. Your words truly mean a lot to us. We’re honored to have supported you in your job search. We understand that navigating employment while managing ASD can be challenging, and we deeply respect your perseverance. Please know we’re here to continue supporting you as you look for opportunities that fit your strengths and circumstances. Wishing you encouragement and success on your journey.

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James Cavazos · 1 review · Verified · Experienced 2026-02-11 ·

Real Human Interaction no additives or Artificial Intelligence

Human Relationships in our Modern Digital World is almost hard to find. Human Kindness seems obsolete and digital fatigue gives way to frustration. Lensa reached out when I thought all was lost in 3rd party websites and digital loops. Highly recommend Lensa, Grass Roots can grow on a digital platform. Hang in there.

Reply from Lensa2026-02-16

Thank you for such a thoughtful review. Your words truly mean a lot. We know how exhausting the digital job search can feel, especially when it starts to feel impersonal or stuck in loops. We're really glad our outreach made a difference when you needed it most. Human support matters to us, and we’re grateful you felt that. Wishing you the best of luck in your search!