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Electronics & Technology

LifeLock

250 reviews

4.8250 reviews
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About LifeLock

Data updated
Website
lifelock.norton.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
250 reviews
Replies to negative
14% (1/7)
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Is LifeLock legit?

LifeLock (lifelock.norton.com) has a 4.8 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 14% of negative reviews. Last updated 2026-08-11.

What people say

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Ana Haget · 6 reviews · Verified · Experienced 2026-08-06 ·

Lifelock is very efficient

Lifelock is very efficient. It also allows freezing of other websites. I have piece of mind with Lifelock.

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Stacy Claudet · 1 review · Verified · Experienced 2026-08-06 ·

LifeLock Is The Best Credit Monitoring Company

LifeLock is excellent at monitoring a customer's credit activity. I hadn't left the establishment where I was applying for credit and I received an alert. I am a very pleased customer and will recommend LifeLock to all of my family and friends. LifeLock is on the job!! What a great job!!!

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Thomas Schlick · 5 reviews · Verified · Experienced 2026-08-06 ·

LifeLock is great

LifeLock is great - we have been members for 10 years. The one thing I would like them to do better is a much quicker "alert notification" on spending above a certain threshold. Sometimes it takes days to get the alert — and if it were fraudulent — could be the difference between a case resolved and one that isn't.

C
Connie · 2 reviews · Verified · Experienced 2026-08-06 ·

Price is fair

Price is fair. I am called with anything suspicious showing in my accounts. Representatives have been great when I have any questions

C
Clyde · 4 reviews · Verified · Experienced 2026-08-06 ·

Truly Professional Protection On-line. LifeLock provides deep security and…

LifeLock provides deep security and protection for all of my online activities. They truly help me feel protected, safe, and well-informed.

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Rose Hernandez · 1 review · Verified · Experienced 2026-08-06 ·

When you call your office I don't know…

When you call your office I don't know WHAT COUNTRY I am calling but you CANNOT UNDERSTAND THEM! Pls bring back jobs to America because we cannot understand these people!

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Anthony A · 1 review · Experienced 2026-08-06 ·

Absolute rip off from a billing…

Absolute rip off from a billing standpoint. You sign up for Norton anti virus and they have an additional monthly subscription for “Ultimate Help Desk” that is easy to misunderstand when purchasing the software. The Ultimate Helpdesk is a $10 monthly fee. So after months of not seeing the draft and bring it to the attention of Norton, they tell you that you likely accidentailly signed up for it and under so circumstances will they backdate a refund. This was told after speaking with 6 representatives from overseas wasting 1.5 hours to actually cancel this unwanted subscription. Read the fine print people and be ready to speak with someone with such a thick accent that you will have trouble understanding them. All 6 had the same difficulty with conversation. Typical cut-cost overseas customer service who could care less about your time or your issue. It’s too bad because I’m sure the product is decent. I’ll try one of the other big names, Norton isn’t the only game in town. Hope this helped even one person. If you are elderly or not computer savvy, you will REALLY want to use caution when dealing with them. I’m a pretty sharp person when it comes to understanding procedures and navigating a cancellation, and this is what they did to me. Best of luck

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Vivian Johnson · 1 review · Verified · Experienced 2026-08-05 ·

i am getting bad messages

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Timothy Kloss · 1 review · Verified · Experienced 2026-08-04 ·

Instant notice of activity

Instant notice of activity. Very comforting

f
fcatenaccio · 5 reviews · Verified · Experienced 2026-08-06 ·

Good information and feedback.

J
John Koester · 1 review · Verified · Experienced 2026-08-06 ·

Trusted sources.

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Leon Dombrowski · 1 review · Verified · Experienced 2026-08-06 ·

Life Lock gives me peace of mind.

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Joyce Jordan · 2 reviews · Verified · Experienced 2026-08-06 ·

Trustworthy

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Jeannine J. · 2 reviews · Verified · Experienced 2026-08-06 ·

applied for a shower renovation loan

applied for a shower renovation loan. Thank you for contacting us to verify that we are aware of this loan.

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Tempie Satcher · 2 reviews · Verified · Experienced 2026-08-06 ·

I love the fact that i'm being…

I love the fact that i'm being monitored by lifelock it makes me feel secure! Thank you!

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SBar · 1 review · Verified · Experienced 2026-08-04 ·

I was notified about the credit inquiry…

I was notified about the credit inquiry almost immediately after submitting an application. Very fast...vast improvement over previous experience.

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Linda Harp · 1 review · Verified · Experienced 2026-08-04 ·

Very prompt with your service

Very prompt with your service! Thank you!

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Monique Douglas · 2 reviews · Verified · Experienced 2026-08-04 ·

I love it .

I love it there were small things that would normally

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Sharon Fischer · 2 reviews · Verified · Experienced 2026-08-04 ·

your immediate attention

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Ellen M Jeffrey. · 4 reviews · Verified · Experienced 2026-08-03 ·

Can always count on you to protect me.