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Food, Beverages & Tobacco

Lobsters Online

63 reviews

4.463 reviews
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About Lobsters Online

Data updated
Website
lobsters-online.com
Category
Food, Beverages & Tobacco
Location
United States · Bourne
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
13% (1/8)
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Is Lobsters Online legit?

Lobsters Online (lobsters-online.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 13% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
JeffH · 2 reviews · Verified · Experienced 2025-10-19 ·

Your lobster is the best by far of any…

Your lobster is the best by far of any out there. Always a treat Thank you

c
customer · 2 reviews · Verified · Experienced 2025-10-24 ·

Great lobster experience

L
Lourdes Spellman · 2 reviews · Verified · Experienced 2025-10-21 ·

I've been a customer for many years and…

I've been a customer for many years and every transaction has been concise, informative, pleasant, and satisfying. I'll continue doing business with Lobster Online for many more years! Thank You and Many Blessings!

K
KM · 3 reviews · Verified · Experienced 2025-10-25 ·

32nd anniversary

Order 4 1 1/2# lobsters for 32nd anniversary they arrived on time as usual they were so delicious it was hard to stop eating them if you want the best lobsters order from this company every time

R
Rodger R Logan · 11 reviews · Verified · Experienced 2025-10-16 ·

Bad Lobster

We ordered the 3lb lobster dinner for 2. One of the lobsters was totally bad. After cooking, the tail and claws were totally mush. The scallops were substantially smaller than pictured. I would have given a little higher rating for the oysters and clam chowder, but I received no response from my initial complaint.

J
Jim Walsh · 2 reviews · Verified · Experienced 2025-10-06 ·

I forwarded two bags of cooked lobster…

I forwarded two bags of cooked lobster meat and two containers of clam chowder to a friend in California. Jennifer called me on the supposed day of shipping and explained that Fed Ex wasn’t shipping or flying due to the NorEaster we were experiencing. She called me early enough that I could contact my friend and we arranged an alternate date. My friend is overjoyed and that pleases me as well.

J
Jody Larimore · 3 reviews · Verified · Experienced 2025-10-10 ·

Lobster meat arrived as scheduled

Lobster meat arrived as scheduled. The meat was fresh and tender

S
Sandy White · 1 review · Verified · Experienced 2025-10-09 ·

The lobsters 🦞 were wonderful

The lobsters 🦞 were wonderful. Only problem was the shipping cost.

T
THEISEN · 3 reviews · Verified · Experienced 2025-10-07 ·

Best place to ship from

My order was completed and delivered as promised, and my relatives enjoyed and said it was very tasty

c
customer · 1 review · Verified · Experienced 2025-10-11 ·

I had ordered two 8-10 oz lobster tails…

I had ordered two 8-10 oz lobster tails and had expected them to be of equal size however one was 8 oz and the other 10 oz. Besides the cooking time being different because of the unequal sizes it was awkward deciding who should get the bigger one.

J
John Smith · 3 reviews · Verified · Experienced 2025-10-05 ·

Everything arrived on time

Everything arrived on time! No issues, well done.

T
TimLL · 2 reviews · Verified · Experienced 2025-10-03 ·

Ship to Denver Every year for 6-8 years.

As every year. Delivery was right on time. Size of lobsters was all we imagined. Well done

d
david hirsh · 1 review · Verified · Experienced 2025-09-29 ·

Three of the five lobsters arrived in Very bad condition

Three of the five lobsters arrived in very bad condition. I called Lobsters on line to inform them of this. I was told they would come back to life in the refrigerator crisper. But, they did not. When cooked their meat was very bad quality. The two lobsters that were healthy tasted very good. Overall it was very disappointing experience.

D
Douglas Morrow · 1 review · Verified · Experienced 2025-09-05 ·

My Dad said the lobsters were over the…

My Dad said the lobsters were over the top!

F
Francis · 8 reviews · Verified · Experienced 2025-09-04 ·

I would have given you more stars

I would have given you more stars, but I guess they were busy! You did an AMAZING job, we will be having more business in the future.

W
Will · 1 review · Verified · Experienced 2025-08-28 ·

Exceptional service and excellent…

Exceptional service and excellent lobsters

c
customer · 2 reviews · Verified · Experienced 2025-09-02 ·

This is the 9th or 10 time I have…

This is the 9th or 10 time I have ordered from you guys. Each time has been outstanding!! Excellent packaging, lobsters are packed very well and have always arrived in good condition!! I have probably ordered 300 so far and will use you guys again soon. That’s for the great service and excellent product.

c
customer · 1 review · Verified · Experienced 2025-08-25 ·

Birthday lobstersFrom the customer service to the end…

From the customer service to the end product I had an excellent experience. Ordered 5 lobsters and clam chowder— highly recommend.

M
Michael Taylor · 2 reviews · Verified · Experienced 2025-08-29 ·

Had a problem with shipping

Had a problem with shipping, all on FedEx, shared it with the company via email they replaced the 20 lb boat run box free to us they even wouldn't let us pay shipping, they really stepped up, thank-you, would buy again or recommend to a friend

J
Jing Wang · 2 reviews · Experienced 2025-09-04 ·

Lobsters Online has the best customer…

Lobsters Online has the best customer service. They care the products they sold. After initial communication with them, issue was resolved right away! Will order again.