Lootably

My experience with Lootably was pretty…

My experience with Lootably was pretty fun and easy. I earned rewards quickly just by completing simple offers and games. It's a decent way to make a little extra in your free time.

Unnecessarily Cruel

Sometimes it takes a while to get your rewards. I reached out to customer service to ask about a reward I didn't get 6 days after I had completed the reward step. They responded quickly and were polite at first, but then they decided that instead of helping they'd troll and eventually ignore me. I know that I tend to be wordy and that people don't always read lengthy text, but I reached out politely, tried to be concise, asked for instructions on how to get them some information they needed in order to help. When they gave me those instructions, the links they were telling me to click were not there. I'm not an idiot - I looked all over the screens where they were telling me to look, and the things they wanted me to click were simply NOT there - I tried so many times in so many different ways. I explained this but they just responded asking me to give them the information that I was telling them I did not have access to. We went back and forth both repeating ourselves, because they were asking me to do something impossible and I was trying to ask them for a different way to get them the info they needed, but (from my perspective) they refused to even TRY to understand what I was saying. I wanted to do what they asked, but it was not possible, and instead of helping me they just kept asking me to send the info - that I was TRYING to send but could not access! After a few back and forths getting nowhere on either end, they stopped responding. It honestly felt like I was being pranked or bullied. I genuinely don't get it. I've worked in customer service. I have never once even CONSIDERED treating someone this way - personally or professionally. A few days after they stopped responding, I got credit for the offer - 10 days after completion. Currently waiting on credit for another step in the same offer I completed on 11/29. (For context, the first step I completed in this offer was rewarded immediately, and most services say to wait 24-48 hours). At this point they have been ignoring me for five days even with follow-up emails. I eventually found the info they were asking me for in a place that was different from where they told me to look for it, and they have decided not to respond since I sent it along. I informed them about the other reward step that I have not received credit for and asked if I need to open another support ticket, or wait, and they have just been completely silent. I think I'm going to try to avoid accepting offers from this company in the future, but if I ever do, I'll wait at least 10 days before reaching out to customer service about an offer not going through. Or maybe just take the L if an offer doesn't work, because I don't need to be abused by strangers on the internet just for asking for help.

Overall, it wasn’t the best experience

In the SpinGranny casino offer it says: "Register, make a deposit of minimum 20 EUR, receive a 100% bonus. Wager your entire deposit (minimum 40 EUR)." But the casino does not give a 100% bonus for a €20 deposit only for a minimum of €30. I wrote to them asking how we can resolve this. I sent screenshots of my conversation with SpinGranny support where it clearly says they do not give such a bonus, and a screenshot from their offer where it says I should receive a 100% bonus after depositing €20. And they replied: "Unfortunately, we are unable to accept those screenshots as proof of completion. It feels like nobody even reads these submissions, and those reviews are probably fake EDIT: I contacted support several times regarding this issue, and each time they told me that they were unable to accept those screenshots. However, after about a month, I finally received the payment

Scam

I've completed the task, but I haven't received my reward. It's been a week, and I've contacted the support team, but they've been silent and haven't given me any news. What a scammer.

no support at all

After completing an offer and writing an email for the lack of credit, I do not receive any response, stay away from a service like this, support that does not respond and offers that do not get paid

Terrible service , fraud

Terrible , First off their customer service is ran by hamsters , I’ve forwarded videos , screenshots , files , proof , and I kept getting hit with the same reply , sorry there’s screenshots are not accepted “ though no one bothered to even check and see , I’ve attached full length videos of me completing the offer , Then I get hit with the standard , it will take 30 buisness days we need to verify with advertiser , even though it should have been completed upon providing the right proof , There are withholding funds , unrightfully , Been 1 week , nothing , their customer service won’t even reply to my emails , been 2 weeks still nothing , not getting any reply , any resolution , and any credits for completing the offer , which is annoying since I had to invest money to complete , stay away from lootably !!!!

Is ıt Trap

Unfortunately, they quickly give the first reward and reject your other tasks after receiving positive feedback from you. That's why I'm updating it to 1 star instead of 5. First experiment 17.11.2025 Second experiment 20.11.2025

Horrible customer service

Horrible customer service. I never received credit for completing offer. Filed ticket and a copy of receipt of purchase and screenshot from offer page. Support only replies we cannot accept that as proof. WHAT OTHER PROOF DO YOU NEED!!!

Thank you for the quick

Thank you for the quick, helpful response and for providing the evidence needed to calculate the points. Your trust and assistance made the process smooth and efficient.

They refuse to follow up with me…

They refuse to follow up with me haven't heard back in a few months shown proof I completed offer am yet to get credited first offer I did with them I just don't understand all the waiting

Good experience with Lootably

I had an outstanding experience with this company’s customer service team. From the moment I reached out, they were friendly, professional, and eager to help. My issue was handled quickly and efficiently, and I really appreciated how they took the time to listen to and understand my concerns.

great and fast response

great and fast response, i love it.

Disappointed by Handling of Ticket

I’m very disappointed with how my support ticket was handled. I submitted a request regarding an offer that wasn’t credited and included all relevant screenshots, including my download history. Despite this, I was told the evidence provided was “not enough proof.” I find this response unreasonable and unhelpful. I hope the company improves its customer support process, but for now, I would recommend exploring other options for offers. UPDATE: They won't even bother explaining at all what constitutes as "proof" after my screenshots were denied. I will be reporting this website as a scam.

Lootably didn’t credit me my offer even…

Lootably didn’t credit me my sofi plus offer even though offer says “tracked”. I have attached all screenshots and proofs of my offer and no response. My email is agmehul05 on gmail dot com. Please credit me my offer. I have recordings too of bank transactions. My support iD- clxetdvhs00fe01ym74u3h53d297038

Lootably works and now I'm happy XD 🌸✌️😋

STILL no response to my previous daily…

STILL no response to my previous daily reviews and constant e-mails asking for support. Stay away from this offer wall if you don't want scammed out of the larger payouts at the end of an offer.

Missing rewards resolved

I had an issue with a missing rewards and within a day they resolved it, i was surprise by how fast that was other offerwalls took forever or doesn't even respond.

Good Customer Support

The support team was very prompt with their response and review of issue.

thank you

Thank you for resolving my issue so quickly.

Great support team

Great support team that responds quick, thank you. 4 stars because I believe they still have a little bit more room for improvement with regards to some of the apps not crediting.