LovelyWholesale (lovelywholesale.com) has a 3.1 out of 5 rating on OK.one, based on 769 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 26% give 1 star; The business has replied to 68% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
This people are sorry, there clothes are sorry and is nothing like advertised. I order 2 dress from them they were so thin you can’t wear them out anywhere. One had to splits. The spits came all the way up. Showing your private parts who wants something like. They looks nothing like the advertised. Out of $21 they only return me 5.59 This is a rip off do not order from them SHEIN is better.
I ordered items December 13 2023 paid $15 extra for Expedited shipping so it would come before Christmas. I have been reaching out to company continuously in regards to my package the entire time. Says it was delivered sometime after Christmas supposedly and still here we are an entire month later after communicating with them and dhl they only refunded me half my money(a month later) as if that was justifiable. Especially considering this was my first(and LAST)time ever ordering from their business. No items , and half my money back they're a scam . Do Not order from them and Do Not pay to expedite anything if you decide to order from them. They will give you the run around .
Hi, sorry for any inconveniences caused to you. If the customer encounters a situation where the package is interrupted or deliver but not receive, we also have our after-sales processing to follow instead of directly refunding the entire order. We will ask customer service to check the after-sales status of your order. If you have any questions, please contact customer service for follow-up actions.
I’m very disappointed I made an order OVER A MONTH AGO and I have not received anything There is no way to speak with an actual person I do not recommend this BOGUS COMPANY
Really sorry for any inconveniences caused to you. We do have some delays in logistics recently. In addition, there has been a severe snowstorm in the United States recently, and there is also a lot of pressure on package cleaning. Considering the serious loss caused by the delay of your package, we will ask customer service to apply for special refund processing for you for this order. Hope you can accept our apology, and also we will improve our logistic service asap.
I never got my item s from December 12 and and it now 2024 and still don't have it. ...it's the tracking saying it's unavailable
Really sorry for any inconveniences caused to you. We do have some delays in logistics recently. In addition, there has been a severe snowstorm in the United States recently, and there is also a lot of pressure on package cleaning. Considering the serious loss caused by the delay of your package, we will ask customer service to apply for special refund processing for you for this order. If you receive your package later, you can keep it as gift. Hope you can accept our apology.
Never received my order. Emailed several times to no avail. Would just like a refund! It’s been 2 months I give up any hope on receiving any of the items I ordered for my kids Christmas.
Hi, really sorry for any inconveniences caused to you. Recently, logistics has indeed caused delays for a large number of our packages due to various factors. This is not only a huge harm to our loyal customers, but also a huge harm to our website itself. We have asked logistics to resume logistics updates asap no matter what measures are taken. If it has not been updated for a long time and affects some of your daily needs, you can also contact customer service for after-sales compensation. Thanks for your understanding in advance.
I didn't no get my orders and klane got my money every time gave me around can't track my orders
Hi, really sorry about it. With the recent arrival of various holidays, the processing speed of the post office and related staff has slowed down compared to normal. It is currently being restored. Please wait patiently for a while. We will urge the logistics providers to solve this problem as soon as possible. We will make some compensation according to the real delivery time. Thanks for your understanding in advance.
These people are a rip off. They lost my items & told me they did but charged me the shipping price & I never received my item. Then when I said something they started acting dumb like they dont know what Im saying. They still owed me $17.89. Watch them & ur purchase/money/refunds!!! This has been since November 27th 2023. Stop saying yall are going to take care of the problem & never do especially when yall changethe prices as well.... Therefore,my review still stands... And you do not have information because I did not release anything on this complaint!!! Another Lie!
Hi, sorry for any inconveniences caused to you. We can not locate your problematic order according to your current info. If your package has been confirmed to be lost, we will provide free reshipping or a full refund; if your package is only interrupted, and the interruption is within one month, according to the logistics's regulations that the package track can only be compensated after 30 days of interruption, we only have to advise you to be patient and wait some days. However, we will also provide certain compensation based on the severity of the delay. Please rest assured that our after-sales policy is constantly being improved and adjusted in this regard.
SCAM...I've been emailing and submitting tickets trying to see where my items at. I only received 5 items of the 20 that I've purchased.. SCAM... I'm in the process of disputing transaction with my bank.
Hi, really sorry for any inconveniences caused to you. We noticed that the order you mentioned has already delivered successfully. With the arrival of the Christmas and New Year holidays and the impact of the peak season at the end of the year, the speed of processing parcels at the post office has slowed down. We will send a coupon to you to show our apology, really thanks for your support and understanding.
Have placed a order on Dec 11 not tracking update I keep getting the run around I emailed them on December 17 to see why there is no update on my tracking they keep saying wait 3 days it been supposed to been updated 72 hours after my purchase it’s states that In there company email it’s Dec 25 still no updates I have sent out emails today for a refund and I have also disputed with my bank and it’s also stated on the tracking number they sent me it’s still saying Label Created, not yet in system I spend money I should have received my order by now if I have known this I would have my business to temu they always provide tracking an you will definitely get your order and its it’s late u get credits back definitely won’t shop here after this for sure not happy !!! Update :: I received my refund on my dispute with my bank and the clothes was never shipped from December 11 this is crazy !!
Hi, really sorry for any inconveniences caused to you. The logistics we recently hired did experience a slight delay in the last-mile transfer. Coupled with the Christmas holiday, customs and post office staff are on vacation, so the speed of parcel processing is also slowing down. We have urged the logistics to solve this problem asap and resume normal updates of packages. Please give us a little more time. We guarantee that the package is indeed in normal transit.
I placed my order on December 9th. I thought that would be plenty of time for me to get it before I fly out of town on the 25th. My account says the item has shipped but I have no way of verifying tracking 🙃 as they have no updated tracking information available. Should have stuck with Shein.
Hi, really sorry about it. We cannot locate your problem order based on the information you currently have. If you have any questions about the order, we recommend that you also contact our customer service for related processing. Recently, we have recently experienced some delays in packages due to the peak season at the end of the year and the holiday of relevant staff as Christmas approaches. We are already urging logistics to resolve this issue asap and resume normal package updates. Please give us a little more processing time and we assure you that you will receive your package soon.
I still still have not received my order that I ordered since 2 days after Thanksgiving. I keep emailing them to find out what's going on and don't no one replies back to me. So I'm in the process of sending all my information to the Better Business Bureau. They said my order was supposed to be delivered on December 18th or 19th I have nothing.
Hi, sorry about it. Affected by the peak season at the end of the year and the backlog of last-mile post office, our recent logistics has met some delays. We are urging logistics to resolve this issue asap and resume normal updates. Please rest assured that if the update is still invalid after a certain period of time, we will also compensate you for the problem order according to the claims rules.
I ordered 2 pair of pants 2 days after Thanksgiving and today is December 18th 2023 and still haven't received my pants. Everytime I email them, some lady name Joy always reply saying something about the logistics. And when I check the status it always shows that your order is in transit. I don't even want the order now just give me my refund or I will be contacting the BBB.
Hi, sorry for any inconveniences caused to you. Affected by the peak season at the end of the year and the backlog of last-mile post office, our recent logistics has met some delays. We are urging logistics to resolve this issue asap and resume normal updates. Please rest assured that if the update is still invalid after a certain period of time, we will also compensate you for the problem order according to the claims rules.
Same here I put in an order in November and been trying to retrieve my tracking number and it’s shows me NOTHING. Cx service is horrible have reached out and email them 3 times now response they have a nice website but it’s too many other websites with the same pricing and clothing to go thru this. I’m just glad I ordered thru Klarna so I can get my money back and hopefully they remove them from the platform
Hi, sorry for any inconveniences caused to you. Your package has already shipped to you, we can assure your package is safely in the normal transit and has not been lost. Recently, due to the peak season at the end of the year, a large number of packages have been backlogged in the logistics transportation, and it will take a certain amount of time to clear them. We have urged logistics to clear the backlog and resume updates asap. We will also follow up for you in real time. Really sorry about it.
THIS COMPANY IS A SCAM..!!!! I recently purchased clothing items from this fake ass app…!!!! Every time I enter the tracking number it comes up NO INFORMATION FOUND..!!! I have reached out to customer service since placing the order only to get the same results. It’s not cool they are scamming ppl out of there money. 500.00 I’m never getting back
Hi, sorry for any inconveniences caused to you. Since we are unable to obtain your valid information, if you have any questions about the package, please contact customer service in time. In addition, packages have indeed experienced some delays recently. We also want to solve this problem asap and we have urged logistics to resume last-mile logistics updates. In addition, if there is no update for a long time, we will also compensate the affected customer according to the compensation rules. Please don't be worried.
Jacket came today and it looks nothing like what i ordered. Very disappointed. I wish there was a way to submit a photo. I have saw a bunch of stuff i was planning to order once i got my jacket but now i am afraid to
Hi, sorry for any inconveniences caused to you. If you are not satisfied with the items you receive, you can contact customer service for after-sales service at your convenience. Since we are unable to obtain your valid contact information, we recommend that you contact customer service([email protected]) via email to solve your problem. Please rest assured that if the product cannot meet your needs, our reasonable after-sales policy will also help you solve your problem.
I placed my order in November and it says that it has shipped. However, the tracking states that there's no movement shown on my package. I was hoping to receive before the holidays.
Hi, This recently launched logistics does have delays in transportation and is not updated. We have urged logistics providers to resolve this issue as soon as possible and resume updates. If you do not receive your package before the holidays, you can contact customer service for after-sales service on related issues. Sorry for any inconveniences caused to you.
I love LovelyWholesale. Their clothing is unique and materials are soft. This is my 2nd purchase, my items came fast and the clothes fitted nicely. The sizes are true, just look at the measurement for each outfit and choose accordingly. Their customer service is excellent as well. Will be ordering again.
I placed an order November 18th and get any tracking information on my order.
Hi, sorry for any inconveniences caused to you. Logistics has indeed experienced delays due to some reasons recently. We have urged logistics to expedite processing of this batch of abnormal packages. In addition, since we are unable to obtain your valid contact information, if your package still has not returned to normal updates, you can contact customer service([email protected]) in time for proper handling. Sorry again for any inconvenieces caused to you, and hope you can recceive your package asap.
This was my first time ordering. This is the absolute worst experience. I will never order from this site. My order was placed 3 weeks ago still have not received any info on where it is. I placed a order with Shein the same time and received all my stuff. I read the reviews. But I at lease gave it 2 weeks. Dec almost here and still no items. Don't order if you are Christmas shopping.Chance of getting it soon is none.
Hi, sorry for any inconveniences caused to you. Our logistics has indeed been delayed due to some reasons recently. We have been actively looking for logistics to find solutions and resolutely prevent this from happening again. In addition, we have noticed that your package has returned to normal updates. We will synchronize the latest package tracking link to you in the email to facilitate your follow-up tracking. Hope you can understand in advance.
I like LovelyWholesale. I love their styles and designs. I have no issues, never had actually. Just make sure you read the reviews to order the right sizes.
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