Lucen Software (formerly Office Timeline) is a Microsoft-native clarity platform that helps organizations transform complex work into clear, actionable insight. Built for teams working in Microsoft 365, Lucen enables users to plan, visualize, track, and communicate projects directly within familiar tools like PowerPoint, Excel, Teams, and Planner, making it easier than ever to stay aligned without leaving the applications your teams already rely on every day.The Lucen platform includes Lucen Timeline for timelines and Gantt charts, Lucen Track for time tracking and operational visibility, and emerging planning and diagramming solutions designed to improve alignment and decision-making across organizations. Each product is purpose-built to simplify how teams plan, collaborate, and report, so nothing gets lost in translation between strategy and execution.By integrating with tools such as Microsoft Project, Smartsheet, Jira and Azure DevOps, Lucen helps teams convert complex project data into executive-ready visuals, reports, and plans. Whether managing a single project or coordinating work across an entire organization, Lucen ensures the right information reaches the right people at the right time.Trusted by 80% of Fortune 500 companies, Lucen has established itself as the go-to solution for teams that need to communicate progress with clarity and confidence.See the Platform in Action: Watch on YouTubeFollow us on LinkedIn : Lucen Softwaree-mail: [email protected]
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Is Lucen Software legit?
Lucen Software (lucensoftware.com) has a 4.1 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers truly appreciate how remarkably easy it is to build polished timelines that integrate smoothly with daily presentation tools. Many people note that the pre-built templates and intuitive design save countless hours of manual work, significantly simplifying project planning tasks.
However, some people mentioned that the platform can occasionally feel quite slow and requires extra manual effort for updating data correctly. Reviewers also noted occasional difficulties when trying to format layouts properly or fit complex timelines inside standard presentation slides. Some users expressed that certain advanced features feel restricted or less accessible than expected.
Auto-generated from all reviews of this business. For reference only.
Been using Office Timeline and honestly it just makes things way easier. Timelines look good without much effort and it saves me a ton of time. Super useful overall.
Reply from Lucen Software2026-03-23
Hello,
Thanks for taking the time to share your experience—we really appreciate it. If you ever have thoughts or questions down the line, don’t hesitate to get in touch.
Wishing you continued success with your work!
Kind regards,
Tina
Customer Success | Office Timeline
Mac user: ineffective and very slow tool using PC and parallels desktop or a PC directly.
Other item to resolve is the ability to link both plan and actual from different sheets - that can be shown on the same timeline schedule
Reply from Lucen Software2026-03-18
Hi Katie,
Thank you for your feedback — we appreciate you sharing this, and I’m sorry to hear your experience wasn’t as expected.
At the moment, the PowerPoint add-in isn’t compatible with macOS (including Parallels or other virtual environments). For Mac users, we usually recommend Office Timeline Online since it runs in the browser, though it does have a different feature set than the add-in.
We also really value your suggestion around linking plan and actual data from different sheets — thank you for calling that out.
Your input means a lot and helps us improve.
Cheers,
Bianca
Customer Success | Office Timeline
This has been so quick and easy to use!!I gotta say it’s made my life so much easier. Thank you.
Reply from Lucen Software2026-02-16
Hello,
Thank you for sharing your feedback!
Hearing that our solution is making a real difference for you is incredibly rewarding for our team. We’re grateful you chose us and appreciate you sharing your experience.
If there’s ever anything we can do to support you further, we’re just a message away.
Kind regards,
Tina
Customer Success | Office Timeline
It was easy to use. The templates are helpful too. However, I wish more templates are available in the Office Timeline Add-in Plus subscription, including Planned vs Actual feature. I have these accessible in my Smartsheet subscription so most of the time, I use Smartsheet for these instead of the Office Timeline.
Reply from Lucen Software2026-01-26
Thanks so much for the kind review, Abigail! We’re really happy to hear that you find Office Timeline easy to use and that the templates are helpful.
We also appreciate your feedback around templates and the Planned vs Actual feature — that’s great input and something we continue to evaluate as we improve our plans. Thanks again for sharing your experience and for taking the time to leave a review!
Cheers,
Bianca
G
Giuseppe · 4 reviews · Experienced 2026-01-15 ·
★★★★★
Easy to use
Easy to use. Best software ever. Simple and fast.
Reply from Lucen Software2026-01-16
Hello Giuseppe,
We’re glad to hear you had a good experience with the tool—thanks for taking the time to share it. If you have any ideas or feedback in the future, we’re always happy to listen.
Kind regards,
Tina
Customer Success | Office Timeline
Very powerful tool, fully integrated in PowerPoint, very easy to create beautiful tile charts that would took hours manually. So much time and money saved by using Office Timeline, I think with only one chart created you get full return on investment. Several colleagues in my company were impressed by my charts and asked me how I did and if they can use them.
Reply from Lucen Software2025-12-11
Thank you so much, Pierre-Yves! Creating a great chart shouldn’t require an afternoon, three coffees, and heroic patience — so it makes us really happy to hear Office Timeline is saving you both time and sanity.
And we love that your colleagues are now asking for your “secret ingredients.” We’re always proud when our users become the trendsetters in their teams.
Thanks again for the wonderful review — it truly means a lot to us.
Warmly,
Bianca
The tool is great and is exactly what my PMO team needed to improve quality and look and feel.
Reply from Lucen Software2025-12-02
Hello Lois,
Thank you for sharing your experience.
Our mission is to make project visuals effortless and impactful, and it’s great to know we’re hitting the mark for you and the team.
If you ever need tips, ideas, or inspiration to take your timelines even further, we’re always here.
Kind regards,
Tina
Customer Success | Office Timeline
A
Aparna Tata · 1 review · Experienced 2025-07-22 ·
★★★★★
Great for high level scheduling
It is a great too for high level task schedules across functional groups.
Reply from Lucen Software2025-11-17
Hello Aparna,
Thank you for taking the time to leave your review.
It’s wonderful to hear that the tool fits so well into your workflow. We truly appreciate you sharing your experience, and we’re here anytime you need support.
Kind regards,
Tina
Customer Success | Office Timeline
I love the new in-app interface! The onboarding process was smooth and easy to follow, and the resources were well-structured—helping me get up to speed with the features right away. I can’t wait to see what other features you’ll release in the Expert plan. Thank you!
Reply from Lucen Software2025-11-17
Hello Maria,
Thank you for taking the time to share your feedback. We're happy to hear that you’re enjoying the interface and found the onboarding process helpful.
We’re committed to expanding our features and look forward to delivering even more tools to support your workflow. We truly appreciate your support!
Kind regards,
Tina
Customer Success | Office Timeline
What could be a powerful visual tool but needs more development work and support. Login for Online Timeline needs a refresh every time you login (Having to delete cookies is not a fix nor been asked to wait a while and refresh the page). You need to manually save every time you edit or lose data (very strange you would think save is automatic). There are more MAC users in the market and Online Timeline has bare bone features and not as powerful as the App and Desktop version which is only available for Microsoft users.
Reply from Lucen Software2025-11-11
Hello Indran,
We’re really sorry for the inconveniences you’ve experienced and appreciate you taking the time to share your feedback.
The issues you described for the Office Timeline Online are not the expected behavior, and we’d love to take a closer look to help resolve them. Please contact us at [email protected] with the details, and our team will be happy to assist and improve your experience.
Kind regards,
Tina
Customer Success | Office Timeline
The fiscal year does not stick. It changes back to the wrong year every time
Reply from Lucen Software2025-11-07
Hi Ang,
Thank you for taking the time to share your feedback — I’m really sorry to hear about the issue you’re experiencing with the fiscal year not saving correctly. That’s definitely not the experience we want you to have.
Could you please reach out to our support team at [email protected]? They’ll be happy to take a closer look and help resolve this for you quickly.
Best regards,
Bianca
Customer Success | Office Timeline
M
M K · 1 review · Verified · Experienced 2025-11-06 ·
★★★★★
Office TimelGood Visual Tool, but more effort and Price for Light Usersine is a visually…
Office Timeline is a visually impressive tool that produces clean, professional-looking timelines — far more presentation-friendly than Microsoft Project. It’s great for executive reporting and slide decks, which I often used it for in my role.
That said, there are a few frustrations. The tool doesn’t always update actual dates accurately when revisiting plans in PowerPoint, and it requires quite a bit of manual intervention to feed and maintain the data. Even when following the suggested process (Edit Data, Edit Timeline, Style Pane, Refresh Data), the slide data often shifts after each refresh and needs to be corrected before presenting — which can be tedious and frustrating.
Ultimately, while I like the look and feel, I decided to unsubscribe. The pricing feels too high for the limited frequency with which I create Gantt charts, especially since we already use another tool for day-to-day project operations. I found myself using Office Timeline mainly for presentations, and given the manual rework required, it no longer felt cost-effective.
Reply from Lucen Software2025-11-06
Hi M K,
Thank you for sharing such thoughtful feedback. We’re really glad Office Timeline helps you create polished, presentation-ready visuals. We also understand manual intervention can be frustrating. Our team is consistently working to make things smoother and easier, and your input helps us get there.
Thank you for being part of our community and wish you all the best with your projects.
Best regards,
Bianca
Customer Success | Office Timeline
Better than MS Project, is all in one product. Unfortunately, it doesn't calculate % of completion, but they said it will be back.
Amazing product otherwise!
Reply from Lucen Software2025-11-04
Hello Catalin,
Thanks for sharing your feedback and kind words.
We're glad you’re enjoying the product. The % of completion feature is being reintroduced in the upcoming future, and we appreciate your patience while our team works on it.
Your support means a lot to us!
Kind regards,
Tina
Customer Success | Office Timeline
Excellent solution for timeline, gantt charts. Very simple and easy to use. No need for sophistication as other solution in the market. Nice design for templates
Reply from Lucen Software2025-10-31
Hello,
We’re glad to hear you’re enjoying Office Timeline.
Keeping things simple and visually appealing is exactly what we aim for, and it’s great to know our templates and design are hitting the mark.
Thanks for sharing your feedback — it truly helps us keep improving!
Kind regards,
Tina
Customer Success | Office Timeline
Intuitive, easy to interface with Excel.
I have aa Mac, so must use the online version, which limits swimlanes - is the only negative
Reply from Lucen Software2025-10-31
Thank you, Jim!
We're really glad you find Office Timeline easy to use and intuitive with Excel. Your feedback about Mac and swimlanes is important and will help guide future product considerations.
Best regards,
Bianca
Customer Success Manager
Great product, has come in handy a number of times
Reply from Lucen Software2025-10-30
Hello Alex,
Thanks so much for your support! We're glad to hear Office Timeline has been helpful for you.
If you ever have any suggestions or ideas to make it even better, we’d love to hear them.
Kind regards,
Tina
Customer Success | Office Timeline
Perfect Tool but missing MAC support is deal breaker
Perfect Tool, only thing missing is integration with MAC.
Reply from Lucen Software2025-10-31
Thank you, Ankit!
I'm really glad to hear you find Office Timeline useful. I understand how valuable Mac integration would be — we truly appreciate you taking the time to share your thoughts.
Best regards,
Bianca
Customer Success Manager
Like the tools of office timeline, everything is in you need.
Reply from Lucen Software2025-10-28
Hello,
Thank you for taking the time to share your experience!
We’re glad to hear that you find Office Timeline’s tools well-rounded and easy to use.
Kind regards,
Tina
Customer Success | Office Timeline
What I like most is that it’s user-friendly — I didn’t need many tutorials to create what I wanted. The resources are also well structured; when I needed more information about themes, I simply read the article and everything was clearly explained. Keep up the good work!
Reply from Lucen Software2025-10-27
Hi Ioana,
Thank you for sharing your experience.
We’re so glad to hear that creating your timelines felt intuitive and that the resources provided the clarity you needed. Your thoughtful feedback and encouragement mean a lot — we’ll keep striving to make Office Timeline even better.
If you have any ideas or suggestions for future improvements, we’d love to hear them!
Kind regards,
Tina
Customer Success | Office Timeline
Office Timeline takes the stress out of reporting - quick setup, beautiful visuals, and my updates look polished without extra effort
Reply from Lucen Software2025-10-28
Thanks so much, Cosmin!
We're delighted to hear that Office Timeline helps make reporting easier and your updates look polished with minimal effort.
Best regards,
Bianca
Customer Success Manager
