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Beauty & Well-being

Lugxery

64 reviews

4.964 reviews
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About Lugxery

Data updated
Website
lugxery.com
Category
Beauty & Well-being
Location
United States · Burlington
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (2/2)
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Is Lugxery legit?

Lugxery (lugxery.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

F
FREDDY GONZALEZ · 1 review · Verified · Experienced 2026-07-06 ·

Excellent experience thank you

Reply from Lugxery2026-07-23

Thank you, Freddy, for your wonderful review! We're delighted to hear you had an excellent experience with us. We truly appreciate your support and look forward to serving you again. Thank you!

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Merlin Pena · 1 review · Verified · Experienced 2026-07-10 ·

Very fast shipping and the product was…

Very fast shipping and the product was well protected

Reply from Lugxery2026-07-23

Thank you, Merlin, for your wonderful review! We're delighted to hear your order arrived quickly and that it was carefully packaged to ensure it reached you in perfect condition. We truly appreciate your support and look forward to serving you again soon!

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Jeremy · 2 reviews · Verified · Experienced 2026-07-09 ·

This is an outstanding company

This is an outstanding company. Not only are their prices outstanding...their product is all legitimate, their shipping is incredibly quick and their customer service is top notch. Had an issue with a damaged product thanks to the shipping company and they responded and reacted within hours and went the extra mile to make it right. I will continue to purchase from Lugxery.com and hope others do as well. A+ business.

Reply from Lugxery2026-07-23

Thank you, Jeremy, for your outstanding review and continued support! We truly appreciate your kind words about our products, pricing, shipping, and customer service. We're glad we were able to quickly resolve the issue with your damaged package and make things right for you. Your trust means a great deal to us, and we're grateful to have you as a customer. We look forward to serving you again and appreciate your recommendation of Lugxery.com!

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Eric Houston · 1 review · Verified · Experienced 2026-07-10 ·

Fast delivery and the right price!

Reply from Lugxery2026-07-23

Thank you, Eric, for your great review! We're so glad to hear you were happy with our fast delivery and competitive pricing. We truly appreciate your support and look forward to serving you again soon!

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Anthony Vitan · 27 reviews · Verified · Experienced 2026-07-08 ·

fast shipping and solid prices.

Reply from Lugxery2026-07-16

Thank you so much, Anthony! We're thrilled to hear you were happy with our fast shipping and great prices. We truly appreciate your support and are grateful you chose Lugxery. We look forward to serving you again soon!

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Lia Meneses · 2 reviews · Verified · Experienced 2026-07-09 ·

The perfume smells so good

The perfume smells so good. The only downfall is it took a while to get here.

Reply from Lugxery2026-07-23

Thank you, Lia, for your honest review! We're so glad to hear you’re enjoying the fragrance and that you love how it smells. We apologize that the delivery took longer than expected and appreciate your patience. Your feedback means a lot to us, and we’ll continue working to provide the best possible experience. We hope to serve you again soon!

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Elieser Gonzalez · 8 reviews · Verified · Experienced 2026-07-06 ·

Great customer service and fast shipping

Reply from Lugxery2026-07-23

Thank you, Elieser, for your wonderful review! We're delighted to hear you had a great experience with our customer service and fast shipping. We truly appreciate your support and look forward to serving you again soon!

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Reginald Gardner · 11 reviews · Verified · Experienced 2026-07-09 ·

Smells great

Reply from Lugxery2026-07-23

Thank you, Reginald, for your great review! We're happy to hear you’re enjoying your fragrance and that it smells great. We truly appreciate your support and look forward to helping you find your next favorite scent!

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Michael Miele · 5 reviews · Verified · Experienced 2026-07-07 ·

Expectations met.

Shipping was extremely fast, product was as described. Will shop here again

Reply from Lugxery2026-07-16

Thank you so much, Michael! We're thrilled to hear your expectations were met and that you were happy with our fast shipping and authentic products. We truly appreciate your support and are grateful for your trust in Lugxery. We look forward to serving you again soon!

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Fiorella Mello · 21 reviews · Verified · Experienced 2026-07-07 ·

5 stars!

I would never get tired of giving 5 stars 🌟 🌟 🌟 🌟 🌟. Super fast shipping, amazing packaging, and amazing prices!

Reply from Lugxery2026-07-16

Thank you so much, Fiorella! Your continued support and kind words truly mean the world to us. We're thrilled to hear that our fast shipping, careful packaging, and great prices keep earning your 5-star reviews. Customers like you make what we do so rewarding, and we can't wait to serve you again on your next fragrance adventure!

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alexis fajardo · 13 reviews · Verified · Experienced 2026-07-07 ·

Fast shipping authentic product

Fast shipping authentic product. Will purchase again

Reply from Lugxery2026-07-16

Thank you so much, Alexis! We're thrilled to hear you were happy with our fast shipping and authentic products. We truly appreciate your support and are honored to have earned your trust. We look forward to serving you again on your next fragrance purchase!

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Albina · 2 reviews · Verified · Experienced 2026-06-29 ·

I had a very disappointing experience…

I had a very disappointing experience with Lugxery.com. My package was marked as delivered, but I never received it. I purchased their shipping protection expecting it would make resolving this situation simple. Instead, I was told I needed to file a police report before they would consider my claim. For a relatively low-value order, this felt unreasonable and defeated the purpose of paying for shipping protection in the first place. I expected the company to handle the issue through the protection I purchased, not require me to spend additional time filing reports. Customer service responded, but the process was frustrating and placed the burden on me rather than providing the peace of mind that shipping protection is supposed to offer. Based on my experience, I would think carefully before purchasing from this company or paying extra for shipping protection.

Reply from Lugxery2026-07-13

Thank you for your feedback. We need to clarify how shipping protection actually works, as it is a structured insurance policy with legal guidelines, not an automatic refund button that operates on assumptions. Our Optional Shipping Protection policy and Terms of Service—which are clearly detailed on our site and explicitly agreed to at checkout—plainly state that a local police report is mandatory if a package is marked as delivered. When a carrier provides absolute photo and GPS proof of delivery to your doorstep, a missing package is legally a crime of theft. No insurance underwriter pays out a criminal theft claim without an official police case number to validate it. We cannot bypass standard legal insurance requirements or invent a different process simply because filing a report takes a few minutes of your time. We remained completely ready to immediately issue a full replacement or refund the moment the agreed-upon police report number was provided, but we cannot issue payouts without the mandatory documentation.

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ISMAEL GONZALEZ · 1 review · Verified · Experienced 2026-07-06 ·

Awesome seller!

Reply from Lugxery2026-07-13

Thank you so much, Ismael! We truly appreciate your kind words. It was a pleasure serving you, and we hope to have the opportunity to help you again in the future. Thanks for your support!

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James Fredrickson · 1 review · Verified · Experienced 2026-06-29 ·

Product was exactly as described and…

Product was exactly as described and shipped fast! Highly recommend!

Reply from Lugxery2026-07-13

Thank you so much, James! We're so glad to hear the product was exactly what you expected and that it arrived quickly. We really appreciate your recommendation and your support. We hope to serve you again in the future!

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Andrea Gravois · 1 review · Verified · Experienced 2026-06-23 ·

Everything went very smoothly

Everything went very smoothly, definitely authentic.

Reply from Lugxery2026-07-13

Thank you so much, Andrea! We're delighted to hear everything went smoothly and that you're happy with your purchase. We appreciate you mentioning the authenticity of our products—it means a lot to us. Thank you for your support, and we look forward to serving you again!

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Christy Farrington · 1 review · Verified · Experienced 2026-06-27 ·

Great discount on luxury fragrance and…

Great discount on luxury fragrance and delivered in a timely manner

Reply from Lugxery2026-07-13

Thank you so much, Christy! We're delighted to hear you were happy with the great value and timely delivery. We truly appreciate your support and hope you enjoy your fragrance. We look forward to serving you again soon!

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Velda Overbuy EC GOP Precinct · 3 reviews · Verified · Experienced 2026-07-01 ·

Great price fast delivery and packaged…

Great price fast delivery and packaged safely

Reply from Lugxery2026-07-13

Thank you so much, Velda! We're delighted to hear you were happy with our pricing, fast delivery, and careful packaging. We truly appreciate your support and hope you enjoy your purchase. We look forward to serving you again soon!

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Jordan Oliver · 1 review · Verified · Experienced 2026-06-29 ·

Great Value, Speed, and Selection

Great fragrance selection and insane value. Making Lugxery one of my go-to shops to browse.

Reply from Lugxery2026-07-13

Thank you so much, Jordan! We're thrilled to hear you're enjoying our fragrance selection and finding great value with us. It means a lot to know Lugxery has become one of your go-to places to browse. We truly appreciate your support and look forward to helping you discover your next favorite fragrance!

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Osmin Erazo · 2 reviews · Verified · Experienced 2026-06-26 ·

It was absolutely perfect

It was absolutely perfect. Even the free tester.

Reply from Lugxery2026-07-13

Thank you so much, Osmin! We're delighted to hear that everything was perfect and that you enjoyed the complimentary tester as well. We truly appreciate your support and hope you love your fragrance. We look forward to serving you again soon!

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Cody VK · 1 review · Verified · Experienced 2026-06-29 ·

Fast shipping

Fast shipping, 100% authentic, great prices. My main fragrance store

Reply from Lugxery2026-07-13

Thank you so much, Cody! We're thrilled to hear you're happy with our fast shipping, authentic products, and great prices. It means a lot to us that Lugxery has become your main fragrance store. We truly appreciate your support and look forward to helping you find your next favorite scent!