Lumilum LED Lighting (lumilum.com) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 52 of them were added in the last 12 months. Last updated 2026-08-10.
Light strip on and off flickering, used lumilum driver, tried with 3 switches from the list of compatible dimmers, still no lock
Reply from Lumilum LED Lighting2025-10-06
Hi Maikel, you can always reach out to us to help troubleshoot any issues you're experiencing. Be sure to check that you are using an MLV (magnetic low voltage) dimmer with the magnetic driver you chose for your installation, as well as not overloading the 60W driver with more than a single strip.
For any additional help, please reach out to us 305 233 2844
Jim, thank you for reviewing our service! We love working with you and your team at LBD
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Liberty March · 1 review · Verified · Experienced 2025-09-25 ·
★★★★★
Very helpful staff and fast shipping
Very helpful staff and fast shipping. A few emails back and forth and I've got the products next day.
Reply from Lumilum LED Lighting2025-09-26
Liberty, thank you for taking the time to rate our service. We're proud to have one of the largest inventories in the lighting industry, and we ship paid orders same-day. We hope to continue to help you with your LED lighting needs.
Jose gave me samples that I can show my customer so they can have a feel of the product i’m trying to sell them
Reply from Lumilum LED Lighting2025-09-17
There's no better way to get a feel for what you're purchasing and how high-quality our LED strip lights are than with a free sample. Thanks for partnering with us!
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Adam · 3 reviews · Verified · Experienced 2025-08-29 ·
★★★★★
On time
On time, as promised. Functioned promised. Will order more.
Reply from Lumilum LED Lighting2025-09-15
Adam, so glad you found us! Our free samples are just the tip of the iceberg - you're going to be blown away when you install your full lighting setup.
Jose always quickly insures I get what I need, even though I can’t order on the website
Reply from Lumilum LED Lighting2025-09-08
Peggy, Jose and our team of LED reps are always happy to hear from you and help you quote materials for your latest projects. Ordering directly through your rep guarantees the discount that they add to the materials. Any questions, please reach out!
Carl, we appreciate the review! Working with you and your team at Jam has been wonderful. We hope to continue to serve you for all your LED lighting needs.
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Live Wire Electric · 1 review · Verified · Experienced 2025-08-14 ·
★★★★★
Great Customer service
Mr Pardo was great on the phone helping work through the project.
Reply from Lumilum LED Lighting2025-09-02
Thank you for the great review! We hope your customers are thrilled with the LED lighting setup, and if you have any project photos to share, we'd love to see them!
Sevice was amazing,got led tapes order in just 24hs ,Flavios was amazing
Reply from Lumilum LED Lighting2025-08-06
Jose, thank you for the review. Not only do we have some of the largest stock in the industry, but we also offer same-day shipping, and we're happy you've had the opportunity to experience it!
Updating my review. Initially, I could not get a hold of anyone after Shopify defaulted to an incorrect address and I could not edit or cancel. After I posted a negative review, their e-commerce manager reached out, she was super nice and was able to solve my problem. Happy I received my item!
Reply from Lumilum LED Lighting2025-07-18
Juan, we appreciate your edited review. While we had no record of your initial outreach, we were happy to be able to get in touch and catch the package in time to be sent to the correct address. We hope that you love the lighting and to serve you again in the future!
Miguel in technical support was very responsive to a problematic product application and didn't hesitate to resolve my issue. Great support is rare these days and he an Lumilum stepped up.
Reply from Lumilum LED Lighting2025-07-14
Allen, thank you for bringing the issue to our attention and working with our team. We will always work closely with customers to resolve any problems and ensure the best setup to finalize a project.
Miguel in sales processed my order quickly and efficiently. The packing was done well, my 6 1/2 foot aluminum channel and diffuser arrived in perfect condition.
Reply from Lumilum LED Lighting2025-06-26
Ray, we're glad to hear you've enjoyed the experience with our exceptional products and service. Thank you for taking the time to leave a review.
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Dan Martin · 2 reviews · Verified · Experienced 2025-06-24 ·
★★★★★
Jose is always very responsive
Jose is always very responsive, and orders ship correctly and when promised.
Reply from Lumilum LED Lighting2025-06-26
Dan, thanks so much for taking the time to review our service. We've enjoyed doing business with Viking Electric!
The personnel atLumilum are very helpful in finding the product you need and on time.
They have very high quality products that will last you for years to come.
