MadeTheBest is an online retailer that sells laser engravers and 3D printers and other useful tools to improve lives
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Is madethebest.com legit?
madethebest.com (madethebest.com) has a 2.9 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 40% give 1 star; The business has replied to 67% of negative reviews. Last updated 2026-10-24.
The backlight function does not work, I was shipped a defective tester, it was a waste of money, I will have to order another one from somewhere else after I have moved ...
Reply from madethebest.com2022-03-08
Hi Jason, thank you for your order with us. I'm really sorry for the inconvenience caused. I have informed our CS team to write to you to resolve the problem for you until you are satisfied with the solution. You can check your E-mail box within 1-2 days.Thank you again and have a nice day!
I paid an extra $29.99 for 4-7 day Express shipping and did not receive my order for 2 weeks. Asked for a refund and they offered me 10$ Like it's partly my fault they didn't ship it on time?
Other than that everything was good and the Ortur laser master 2 pro is awesome.
Reply from madethebest.com2022-03-08
Hi Dwight, thank you for your order with us. I'm really sorry for the inconvenience caused. I have informed our CS team to write to you to resolve the problem for you until you are satisfied with the solution. You can check your E-mail box within 1-2 days.Thank you again and have a nice day!
I was a reluctant to order from madethebest but I'm glad I did I ordered the new ortur laser master 2 pro and received in less then a week ! Was very impressed ! Will order from them again for sure !
The quality of the cherry picker seems to be good. The product is exactly what was advertised.
Not a five star service since they do not provide an approximate delivery date nor tracking information.
I will still order again from them.
I heard good reviews, but my experience I'm still waiting on my ortur lm2 pro laser. I have been waiting 2 weeks with no shipping information.
Reply from madethebest.com2022-03-08
Hi Kyle, thank you for your order with us. I'm really sorry for the delay and inconvenience caused. Can you send me your order No. ? I will follow it up for you until the problem is resolved.
I'm in the midst of assembling and am eagerly looking forward to using it soon. One hiccup is that I have not yet received the y-axis roller that I paid for?
Made the purchase of a Laser Master 2 Pro unit with the roller accessory. It came in very promptly and well packaged. Just can't wait to finish building the table it will go on and then assemble it and get burning.
I am giving 2 stars due to the shipping was excellent and fast. My problem is I have set up and broke down and reset the laser 2 times now. When running the laser I have noticed that it sounds like grinding when going up x and y axis. It does not home properly and sadly there are no instructions given to set up and trouble shoot. I have researched this laser and I sadly feel it was misguided if this is what my purchase shows.
Reply from madethebest.com2022-03-08
Hi Brian, thank you for your order with us. I'm really sorry for the inconvenience caused. I have informed our CS team to write to you to resolve the problem for you until you are satisfied with the solution. You can check your E-mail box within 1-2 days.Thank you again and have a nice day!
I emailed before the order went out saying I need the uber sign to be green not blue you emailed me back saying ok you will make the change when I received it it was blue not green I can't use this complete waste of time and money won't be buying from here again.
Reply from madethebest.com2022-03-08
Hi William, thank you for your order with us. I'm really sorry for the inconvenience caused. I have informed our CS team to write to you to resolve the problem for you until you are satisfied with the solution. You can check your E-mail box within 1-2 days.Thank you again and have a nice day!
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