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Home & Garden

Makemesurprise

106 reviews

4.7106 reviews
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About Makemesurprise

Data updated
Website
makemesurprise.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
100% (7/7)
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Is Makemesurprise legit?

Makemesurprise (makemesurprise.com) has a 4.7 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

N
Nick · 1 review · Experienced 2026-07-24 ·

Easy process

Easy process, needed to adjust picture and emailed me fast and took care of the issue

Reply from Makemesurprise2026-07-28

Happy to hear the ordering process was straightforward! We’re glad our team quickly helped fix your photo adjustment. Thank you for your feedback!

B
BEN · 2 reviews · Experienced 2026-07-23 ·

The picture on the blanket is perfect!

Reply from Makemesurprise2026-07-28

Wonderful to hear! So glad the photo on your blanket turned out perfectly.

H
Hasina Alexander · 5 reviews · Experienced 2026-07-22 ·

Waited for my grandsons cushion to be…

Waited for my grandsons cushion to be delivered took over 2 weeks then arrived not worth the £40 I spent getting it the material is cheap and not like the website doesn’t look as plump sorry will not be returning

Reply from Makemesurprise2026-07-28

So sorry for the disappointing experience with your cushion and the prolonged delivery time. We don’t offer cushions in our product range. Please send your order details and pictures to [email protected], and our support team will look into this matter for you.

J
Joanne Szostak · 1 review · Experienced 2026-07-19 ·

The product arrive fast

The product arrive fast. It was well made and colors were beautiful . I will order again .

Reply from Makemesurprise2026-07-28

Thank you so much for the lovely feedback! Delighted to hear your item arrived quickly with great craftsmanship and gorgeous colors. We look forward to your next order!

R
RoBklyn · 6 reviews · Experienced 2026-07-17 ·

So far it was easy to order

So far, I have no complaints, but I have to wait for the blanket to arrive to really make judgment

Reply from Makemesurprise2026-07-28

Thank you for your honest feedback! We hope your blanket arrives soon and lives up to your expectations.

X
Xenokio · 1 review · Experienced 2026-07-18 ·

I'm excited about getting my order

Reply from Makemesurprise2026-07-28

We’re excited for you too! Hope you love your custom item once it arrives.

M
Ms Kimberly · 1 review · Experienced 2026-07-17 ·

Fun items

Fun items Clear directions Easy check out

Reply from Makemesurprise2026-07-28

Thank you for your nice feedback! Happy to hear our items are fun, instructions are clear and checkout is hassle-free. 😊

l
lisa rodriguez · 2 reviews · Experienced 2026-07-18 ·

It was easy and fast to make my own…

It was easy and fast to make my own design, I would recommend it too anyone.

Reply from Makemesurprise2026-07-28

Thank you for the great feedback! Glad designing your custom piece was quick and straightforward. We really appreciate your recommendation!

A
Andrew Medhurst · 16 reviews · Experienced 2026-07-17 ·

Good website but needs more details…

Good website but needs more details about expected delivery times gor orders.

Reply from Makemesurprise2026-07-28

Thanks for your feedback! We appreciate your tip about adding more detailed delivery time information on the site.

S
Super fly · 6 reviews · Experienced 2026-07-14 ·

They had hundreds of designs to choose…

They had hundreds of designs to choose from, and it was also very easy to pick your design add your own personal touch .

Reply from Makemesurprise2026-07-28

Thank you for the lovely feedback! We’re glad you enjoyed browsing our wide selection of designs and found it simple to add your unique personal touches.

J
JAMES HEBERT · 1 review · Experienced 2026-07-16 ·

Very well pleased with your product

Reply from Makemesurprise2026-07-28

Thank you so much! We’re delighted you’re happy with your product❤️

M
Michael Galvin · 2 reviews · Experienced 2026-07-15 ·

Nightmare service

Nightmare service. I paid extra for VIP service and priority delivery to have the product delivered 5-7 business days after shipment. 12 business days later it has not arrived and they just say it's my problem and won't even refund the extra delivery charge. I have missed the event I needed the shirts for as well. 16/7/26. I have mailed your support line 5 times. You wouldn't help me until I published this public review 18/7/26 - this terrible company is now saying I did not pay for priority shipment and refusing to refund. This is fraudulent statement as the invoice for the order shows I paid for the service. Avoid this company unless you dont care about good service.

Reply from Makemesurprise2026-07-16

We are deeply sorry for the terrible experience and missed event caused by the delayed VIP delivery. Please email [email protected] with your order details, and we will fully review your priority shipping charge and resolve this properly for you.

T
Tonisha Bailey · 2 reviews · Experienced 2026-07-14 ·

Website was easy to complete order &…

Website was easy to complete order & payment process went quite easy as well.

Reply from Makemesurprise2026-07-15

Thank you for your lovely feedback! Happy to hear ordering and payment went smoothly for you.

C
Chris Varley Barbaric · 1 review · Experienced 2026-07-13 ·

easy to use just a shame shipping takes…

easy to use just a shame shipping takes so long

Reply from Makemesurprise2026-07-15

Thank you for your feedback regarding the website experience. Please note that producing and shipping personalized, custom-made items takes some time; additionally, while we ensure the authenticity of every order, there may be uncontrollable factors affecting the logistics process. You can contact our official customer support team directly for assistance at: [email protected]

D
DEBORAH MORAN · 2 reviews · Experienced 2026-07-13 ·

It took a while before I could get the…

It took a while before I could get the blanket I wanted. Had trouble navigating the site. I finally got it though.

Reply from Makemesurprise2026-07-15

Thank you for your honest feedback. We’re sorry to hear you ran into navigation issues on our site and had trouble ordering your blanket. We’re glad you were able to complete your order in the end, and hope you absolutely love your blanket once it arrives!

D
Donald Thompson · 1 review · Experienced 2026-07-12 ·

It was easy very clear and was simple…

It was easy very clear and was simple love it

Reply from Makemesurprise2026-07-13

Thank you for your sweet feedback! We’re thrilled everything was clear and simple for you, we really appreciate your love and support.

J
Jose Avila · 1 review · Experienced 2026-07-12 ·

It’s very easy to navigate

It’s very easy to navigate. I’m 62 it made very easy to Oder.

Reply from Makemesurprise2026-07-13

Thank you so much for your kind words! It means a lot that our website is simple and accessible even for you. We’re happy shopping was hassle-free.

T
Terri Widdicombe · 2 reviews · Experienced 2026-07-10 ·

Review

So far, it was easy to create the products; I am currently waiting for the shipment to see if the quality is good.

Reply from Makemesurprise2026-07-13

Thanks for your honest feedback! We will try our best to provide better products and services for our customers.

c
customer · 3 reviews · Experienced 2026-07-09 ·

Easy, affordable and fun!

It was extremely easy to use, lots of choices offered and I cannot wait to see my hubby’s reaction!

Reply from Makemesurprise2026-07-10

Thank you so much for your lovely review! We’re happy our site was simple to use with plenty of options. Fingers crossed your husband absolutely loves the surprise!

E
Emily Reque · 1 review · Experienced 2026-07-07 ·

It was very easy to do

It was very easy to use

Reply from Makemesurprise2026-07-10

Thank you for your kind feedback! We’re pleased to know our platform is straightforward for you.