Great products and support
This was my second purchase from Malo'o and the products are highest quality, exactly as described on the website, and have detailed instructions. Warranty is easy and customer service is great.
About Malo'o
Data updated- Website
- malooracks.com
- Category
- Sports
- Location
- United States · Solana Beach
- Status
- Unclaimed
- Last 12 months
- 17 reviews
- Replies to negative
- 43% (3/7)
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Is Malo'o legit?
Malo'o (malooracks.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 43% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
So good!
Customer service and products are great. Thank you!
Love the head covers
Love the head covers. Exactly what they look like on line and delivered in very timely manner.
Great bag and speedy delivery!
First time I’ve used your surf cap
First time I’ve used your surf cap. Perfect for the aging sufer in Costa Rica!
My order came quickly
My order came quickly, faster than expected containing exactly what I ordered
Excellent changing poncho!
Price was great! Shipment was fast! Changing poncho was perfect! Love that it’s longer than others!
NEVER RECEIVED ORDER …
Well it's Christmas and i still have not received my order! Placed order on Dec 10th. It was shipped to incorrect address, no such number. USPS marked package Return to Sender. On Dec. 15th, the tracking info shows it arrived at the USPS facility in Vista, CA and that's it! No movement, Nothing! Like it fell off the conveyor and no one noticed?!?! At this point, just cancel my order please! I will simply reorder and try this again.
Reply from Malo'o2024-12-26
Happy Holidays, you placed your order on 12/10 and it was shipped 12/11 to the address you provided on the order. It was deemed undeliverable by USPS and has not been returned to us yet. I even recommended how to get a new one sent but you chose to ignore this. You provided the wrong address and expect the Federal Post office to drop everything and return your item during the holidays? We shipped the product in the time line provided and offered a solution for it to get there by Christmas. You should retract this review and take responsibility for your actions.
Nice coat
Nice coat. Fast shopping. Super easy transaction.
On time delivetrt
I love seat covers Quality products and good prices
Quality products and good prices
I received the package in a timely…
I received the package in a timely manner. It contains what I believe was ordered, although I’m not taking things out of plastic because they are gifts.
Awesome jacket!
Just what I needed
The soft roof rack is a great solution for my 2024 Toyota Venza with a panoramic roof. I was able to install it easily and it kept my SUP in place securely, driving up to 75 mph. The only issue I have with it is that the strap sits right over my head, so I have to lower my seat to be comfortable while driving, which causes me to lose some visibility over the dash. Regardless, it's a great product overall.
On time & as advertised
Multiple products in multiple orders
Multiple products in multiple orders. All went perfectly, so no extra need to contact...
When there is a problem and how that…
When there is a problem and how that problem is handled tells you everything you need to know about a person and/or a company …this company is a first class professional operation…quality products supported by quality people Five stars…would be more if available 👌👌
I love these
I love these. A few comments stated that they don’t stay in place. However, I have a 24’ Crosstrek Wilderness and the cover fits very well, without covering my seatbelt clip. I do suggest throwing them in the wash when receiving them because they have a strong rubbery smell to them. Great product at a decent price point.
Great quality rack but even better…
Great quality rack but even better customer service!
Ripped at edges with one use
Ripped at edges with one use. Very disappointed.
Reply from Malo'o2024-08-22
Aloha, I am sorry to hear about this. The covers are microfiber and need to be tucked in per the instruction card. If they are done like we recommend, they will stay in place and not rip. I'll send you a new one and please install per the instructions. Mahalo,