MARIEMUR (mariemur.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
W
Wcw · 1 review · Experienced 2026-02-22 ·
★★★★★
Great quality lingerie
Great quality lingerie, very good and pleasant customer service.
Was afraid of long shipping, but it wasn't a case at all.
It's a bit on a pricier side, but is worth ince you get it in your hands.
I also like almost all the designs, which are original, sexy and well made.
Reply from MARIEMUR2026-03-16
Hello,
Thank you so much for such a thoughtful and detailed review!
Regarding shipping, we always strive to get orders out as quickly as possible. While delivery times can occasionally vary depending on the local carriers, we do our very best to ensure your order arrives promptly. We are so glad yours arrived even sooner than expected!
Thank you for recognizing the value and detail in our work. We can't wait to see what you choose for your next addition to your collection!
With Love,
MARIEMUR ❤️
a
abdul kareem khan · 1 review · Experienced 2026-03-14 ·
★★★★★
Love
It is seldom that you come across a brand that is so exciting. The moment i see or hear Mariemur, I know there is exquisite quality and satisfaction that awaits. It offers mystery, darkness, sensuality and enigma with exceptional products.
Cannot wait to open the red box again.
Reply from MARIEMUR2026-03-15
Hello Abdul,
Your words have truly touched our hearts! Our community of customers inspires us every day to push the boundaries of craftsmanship and mystery in everything we create.
With Love,
MARIEMUR ❤️
D
Dennis Peters · 7 reviews · Experienced 2026-03-05 ·
★★★★★
our experiences have been burned in our memory
our experiences have been burned in our memories regarding mariemur's products leather mesh latex patent leather we have it all the bride is on fire with this gear I strongly suggest anyone looking to elevate to the next level of passion you're in the right place not to mention the unmatched customer service as I've had relatively no problems any little hitches that I've had have been taken care of by the manager Pylyp' looking forward to the next release we absolutely love this place if you're even considering it don't hesitate they will not disappoint
Reply from MARIEMUR2026-03-12
Dear Dennis,
It is such an honor to have you and your bride as part of the MARIEMUR family. Knowing that our leather, latex, and patent pieces have played a part in your most passionate memories is exactly why we do what we do. You truly embody the spirit of the brand!
With Love,
MARIEMUR ❤️
M
Matthew Locklear · 1 review · Experienced 2026-02-14 ·
★★★★★
The quality and attention to detail of…
The quality and attention to detail of the product is absolutely amazing. My mother was a seamstress and I understand the importance of high quality materials that are well put together. My wife and I love the products and she looks great in them. I was so pleased with the packaging of the product. It just goes to show that a better product presented well is definitely worth the price of the product. Money well spent!
Reply from MARIEMUR2026-03-10
Dear Matthew,
Thank you so much for these incredibly kind words!
Knowing that someone with a family background in seamstressing appreciates our craftsmanship truly means the world to us. Quality and presentation are exactly what we strive for, and hearing that both you and your wife are happy makes all our hard work worth it.
With Love,
MARIEMUR ❤️
L
Lynn Howard · 4 reviews · Experienced 2026-03-02 ·
★★★★★
Great product and customer support
Great product to start... and when asked, their customer service support was what I needed to decide on what to buy
Reply from MARIEMUR2026-03-10
Dear Lynn,
We are glad to to hear that you’re enjoying the product and that our support team was able to help you find exactly what you were looking for. Making our customers feel confident in their choice is always our top priority.
With Love,
MARIEMUR ❤️
G
Greg Liver · 6 reviews · Experienced 2026-03-03 ·
★★★★★
Very fast international delivery
Very fast international delivery. We made mistake with size and had to return product but support on the way was fast and stunning. Refund was processed within 1 business day! Strongly recommend Mariemur!
Reply from MARIEMUR2026-03-04
Hello Greg,
Thank you so much for the wonderful review!
We are thrilled to hear that you enjoyed our fast international delivery and that our support team could make the return and refund process so seamless for you. Your recommendation means the world to us!
With Love,
MARIEMUR ❤️
D
Doris · 2 reviews · Experienced 2026-02-24 ·
★★★★★
The Team of Mariemur is professional, the Lingerie is high quality and super sexy
The Team of Mariemur is professional, helpful and very kind. They answer every email very quickly and do their best to keep the Customer happy.
I had some problems with the delivery Service UPS.
Mariemur did their best to help me and offered me a very satiesfying and generous Solution.
The Lingerie of Mariemur is high quality, very unique, super sexy, mindblowing looking and comfortable to wear!
I will order again at Mariemur 🥰
and I can recommend this super sexy Lingerie to
every woman who wants to feel special, unique…and hot Like hell 🔥🤩😘
Reply from MARIEMUR2026-03-01
Hello Doris,
Thank you so much for such an incredible and glowing review!
It is always our goal to ensure our customers feel supported, especially when dealing with delivery challenges like the ones you experienced with UPS. We are so glad we could provide a satisfying solution for you!
Knowing that our pieces make you feel special, unique, and "hot like hell" is the best compliment we could receive. Our designers work hard to ensure every item is as comfortable as it is mind-blowing, and your feedback truly means the world to us.
We can’t wait to welcome you back for your next order!
With Love,
MARIEMUR ❤️
S
Silver · 2 reviews · Experienced 2026-02-04 ·
★★★★★
Disappointing Customer Service and Shipping Experience
I am extremely disappointed with the customer service and overall experience.
For a store positioned as luxurious with relatively high pricing, the shipping time is unreasonably long. The slow and low-quality shipping feels inconsistent with the brand image and pricing, which makes the purchase feel cheap and not worth the money.
I am still waiting for my items, and this is the first time I have experienced such slow and poorly handled shipping from a store that presents itself as premium.
When I reached out to express my concerns, I only received an automated and impersonal response, which honestly made the situation even more frustrating. For a brand operating at this price level, I expected better communication and support.
Reply from MARIEMUR2026-02-19
Hello there,
We are truly sorry for the frustration and the impersonal experience you’ve had so far. This is certainly not the level of service we aim to provide for our customers.
Please contact our support team once again, and I will ensure your case is prioritized so we can assist you and resolve this ASAP.
Wth Love,
MARIEMUR ❤️
J
Jose De La Rosa · 1 review · Experienced 2026-02-11 ·
★★★★★
Everything great from the website to shipping…
Everything from the website to shipping has been top notch. The products were beautiful and as advertised. I had to exchange it because of the size and the customer service provided was excellent.
Reply from MARIEMUR2026-02-19
Hello Jose,
Thank you so much for the kind words! ❤️
We are thrilled to hear that you’re loving the products and that your experience—from the website to the shipping—was top-notch. We always strive to make exchanges as seamless as possible, so it’s wonderful to know our customer service team hit the mark for you.
Enjoy your new items, and we can't wait to see you back at the store soon!
With Love,
MARIEMUR ❤️
M
Manse · 22 reviews · Experienced 2026-02-03 ·
★★★★★
I had a problem with an order I had…
I had a problem with an order I had placed incorrectly and Pylyp was straight onto my problem and sorted it out to my absolute joy !!
Great customer service which had really bothered me at the time . Fantastic quality and a fantastic company . Most refreshing 👍👍👍
I will definitely be revisiting their site very soon .
Well done 👍👍
Reply from MARIEMUR2026-02-06
Hi Manse,
We know how stressful it can be when an order doesn't go as planned, so hearing that it ended in "absolute joy" truly makes our day!
With Love,
MARIEMUR ❤️
Feels and looks amazing on my wife. Quality product(s).
Reply from MARIEMUR2026-02-04
Hello Ric,
That is so wonderful to hear! We are thrilled that both the fit and the quality met your expectations. There is nothing we love more than hearing that a gift was a success!
With Love,
MARIEMUR ❤️
A
Anthony Del Prete · 2 reviews · Experienced 2026-01-23 ·
★★★★★
They never mentioned any duty tax…
They never mentioned any duty tax before payment . I bought from France and then after payment, I received duty tax of 40€ for an item cost 59€. Non sense . No way.
Reply from MARIEMUR2026-01-25
Hello Anthony,
I am so sorry to hear about your frustration regarding the customs fees for your order. We truly understand that unexpected costs can be quite a shock.
Please know that we aim for full transparency with all our customers. Information regarding customs taxes and duties is clearly stated on our shipping policy page and is also clarified at checkout before any payment is made.
With Love,
MARIEMUR ❤️
I ordered November 1 and it has been more than 2 months i haven’t received my order.
Reply from MARIEMUR2026-01-14
Hello Niloofar,
Thank you so much for your feedback. We are very sorry to hear about your experience!
Please get in touch with our support team at [email protected] as soon as possible. We want to take care of your case personally and get this sorted for you right away.
With Love,
MARIEMUR ❤️
A
Andrea Esteras · 1 review · Experienced 2026-01-09 ·
★★★★★
trash super cheap material its…
trash super cheap material its literally sex store material/quality waited a bit for this just to get mediocre stuff its super china and way too expensive for what your getting for the price dont fall for it and if you do well thats your fault
Reply from MARIEMUR2026-01-14
Dear Andrea,
Thank you for your feedback, though we are truly sorry to hear that the material did not meet your expectations.
This is actually the first time we have received such a comment regarding our quality. We pride ourselves on using only premium, high-end materials, and we are known globally for the craftsmanship and durability of our pieces. Our goal is always to provide luxury items that justify their value.
We would love the opportunity to make this right. Please get in touch with our support team at [email protected] as soon as possible so we can look into your order and find a solution that leaves you satisfied.
With Love,
MARIEMUR ❤️
D
DD · 1 review · Experienced 2025-12-19 ·
★★★★★
Quality
Great quality items & good customer service.
Reply from MARIEMUR2025-12-28
Hello there,
We are incredibly sorry for this mistake. I completely understand your disappointment—spending nearly $500 on a set only to have mismatched hardware is unacceptable, and I apologize that our initial offer did not reflect the seriousness of the error.
Please be assured that we have made our production and web teams aware of this problem immediately. We are investigating the inventory and the website descriptions to ensure this is fixed ASAP so it doesn't happen to anyone else.
WIth Love,
MARIEMUR ❤️
T
TV Apple · 1 review · Experienced 2025-12-15 ·
★★★★★
Amazing quality and even better customer service!
Amazing quality and even better customer service!
The bras and underwear I ordered are gorgeous – beautiful design and excellent quality. Sadly the size wasn’t right for me, but the customer service team (huge shoutout to Mr. Pylyp!) was fantastic. They were fast, understanding, and genuinely helpful – not just following a script.
My first experience here was wonderful because of them. Will definitely order again (with better sizing next time 😊) and recommend to friends!
Reply from MARIEMUR2026-01-05
Hello there,
Thanks for a wonderful feedback.
I will be sure to pass your wonderful shoutout along to Pylyp—he will be so happy to know he could help make your first experience a great one. We can't wait to help you find that perfect fit on your next order!
With Love,
MARIEMUR ❤️
S
Susan · 1 review · Experienced 2025-12-17 ·
★★★★★
This site has wonderful items that are…
This site has wonderful items that are of great quality.
I recently purchased a couple of items that I had to return as they were too big unfortunately. The person I dealt with by the name of Pylyp, was very understanding and made the return very simplified and I will receive a store credit upon the return of the items.
I highly recommend them!!
Reply from MARIEMUR2026-01-05
Hello Susan,
Thank you so much for your kind review! We are glad to hear you enjoyed the quality of your items, as excellence is always our top priority, even if the fit wasn't quite right this time.
With Love,
MARIEMUR ❤️
I purchased a bra and several panties for my wife. Clearly I am guessing at her sizing for their product fit because all clothing fits differently. Once she tried on the garments, she said they did not fit properly. Well the website states a 90 day return policy, when in fact it is 30 days....totally contradicting. The other issue is that on LinkedIn their CEO Daniil states on a post of another colleague that he considers email address and phone address as valuable for direct communication yet they don't have a phone number to call. Again, contradiction of what he stated on social media. The biggest issue is that they approved the bra to be returned for a full refund and the other items as store credit. I didn't realize there was a 7 day return window. BUT their verbiage states that the return "may" result in cancellation. I stated the reason we were not able to get out of the house during the day because my kid was severely sick and could not leave the house during the day which is the only time USPS is open. I still have yet to hear a response from them. UNACCEPTABLE! I will not buy from them again and will continue to blast them every where I can on their lack of customer service and lack of sympathy for the situation. And again....who doesn't have a phone number to call for customer service??
Response to your response…I have emailed that email address four times with no response. I am not sure if you guys even check your email.
Reply from MARIEMUR2025-12-28
Hello Derek,
We are truly sorry for the frustrating experience you’ve had and for the lack of sympathy shown regarding your situation.
We also apologize for the confusion regarding our return window and the lack of a direct phone line. Furthermore, we take your feedback about our communication and policy clarity very seriously, as it’s clear we have fallen short of the standards we aim to uphold.
I want to make this right for you immediately. Please contact our dedicated customer care team at [email protected], so we can assist you ASAP.
With Love,
MARIEMUR ❤️
e
elena orf · 1 review · Experienced 2025-12-05 ·
★★★★★
No EU shipment
This company uses marketing tricks lying that it provides worldwide shipping and even has a site with euro prices. I made an order but in the end it got stuck in the Customs Office with a huge cost of 150 €. When I asked for a return and a refund they blamed me for misunderstanding and said that they won't refund my 175 € order. I hope my review will prevent other customer to get scammed in the future... ##Adding to my previous review.. The company charges for extra shipment as expected, but when I am prompting for return, they are not accepting it from the shipment company as expected and noted in their policy. As a result the order is not returning so they won't refund it..
Reply from MARIEMUR2025-12-09
Dear Elena,
We want to clarify that all necessary information regarding shipping, duties, and taxes is clearly stated in our Shipping Policy and is visible during the checkout process before the order is finalized. While we offer worldwide shipping and Euro pricing, duties and taxes are government-imposed fees, and the responsibility for paying these upon arrival rests with the customer.
With Love,
MARIEMUR ❤️
I have ordered the set for my wife for our anniversary and it really exceeded my expectations. First of all it’s not just for one time play, it really does spark up the atmosphere and our intime game went up 2 levels up. Looks great and feels great.
Reply from MARIEMUR2025-12-02
Dear Vladyslav,
This is absolutely wonderful feedback! Thank you so much for sharing that the set exceeded your expectations and that it has sparked up your intimate games—that is exactly why we design our collection!
We hope you have many more wonderful anniversaries and intimate moments together!
With Love,
MARIEMUR ❤️
