Massage Chair Heaven (massagechairheaven.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; 37 of them were added in the last 12 months. Last updated 2026-08-10.
If you are thinking about buying a massage chair, def make sure you talk to/visit Yunior at Massage chair heaven before you do. We visited 4 other stores and there are a couple of key reasons why we decided to purchase with Yunior above everyone else.
1) Yunior knows his stuff. Guy eats, breathes, sleeps, and will just give you the honest take on the industry and inventory he has and doesnt have..
2) You dont feel like you are being sold when you go to massage chair heaven. Other places, feels like you are dealing with used car salesmen.
3) Response time - you have a question... try messaging other massage chair retailers. Takes days maybe week to get a response back? Try Yunior... the guy responds back in minutes sometimes at crazy hours... dont know how he does it.
4) Excellent experience from demoing products, questions, to getting it installed. We just got our chair today and couldnt be happier.
Thanks Yunior! Appreciate all your help!
Reply from Massage Chair Heaven 2026-01-21
Hi Julian,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki Duomax.
It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @ Massage Chair Heaven
Their customer service and support are TOP notch!! I am extremely impressed with how quickly they responded to my questions and the support they gave was next level. Now we can't wait for our massage chair to come in!
Reply from Massage Chair Heaven 2026-01-21
Hi Sally,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki Duomax. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @ Massage Chair Heaven
J
Jeff Smith · 1 review · Experienced 2026-01-09 ·
★★★★★
Great Massage Chair dealer We have been completely satisfied with…
We have been completely satisfied with all of the support we have received from the team at Massage Chair Haven. Delivery of our chair was perfect and my wife loves the Osaki qua;it’s. Thanks to Yunior and his team!
Reply from Massage Chair Heaven 2026-01-11
Hi Jeff,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki Bravo Duo Flex. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @
Massage Chair Heaven
C
Chris · 1 review · Verified · Experienced 2025-10-13 ·
★★★★★
Easy to work with
Easy to work with. Delivery and setup was on time no issues and product is great!
Reply from Massage Chair Heaven 2026-01-11
Hi Chris
Thank you for choosing TrustPilot to leave your feedback on your recent purchase for the Osaki master. It was a pleasure to assist you and if you need anything in the future, do not hesitate in contacting us.
Regards
The Massage Chair Heaven Team
Hi there,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
The Massage Chair Heaven Team
V
Vic · 1 review · Experienced 2025-12-10 ·
★★★★★
Very helpful and patient during the…
Very helpful and patient during the sales process. Install went very well!
Reply from Massage Chair Heaven 2026-01-21
Hi Vic,
Thank you so much for choosing TrustPilot to leave your feedback on your recent purchase for the D.Core 2. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
Yunior @ Massage Chair Heaven
Hi Stacey,
Thank you for choosing TrustPilot to leave your feedback on your recent purchase for the Human Touch Perfect Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us.
Regards,
The Massage Chair Heaven Team
We are very satisfied with the white glove service, pricing, and quick professional sale of our purchase. Thank you!
Reply from Massage Chair Heaven 2026-01-08
Hi David,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki GranDuo. It was a pleasure to assist you and if you need anything else in the future,do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Massage Chair Heaven made relaxing at home feel next-level. The chair I got was comfortable, powerful, and easy to set up. It's a spot for anyone wanting a little spa experience without leaving the house.
A
Arthur · 4 reviews · Verified · Experienced 2025-09-09 ·
★★★★★
I believe I was treated fairly and honestly
What makes my experience great is the chair it's self.
In the evening i can find pain relief and relaxation and
that's why I bought the chair!!!
Reply from Massage Chair Heaven 2025-12-09
Hi Arthur,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Human Touch Perfect Chair. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
Company kept me informed every step of the way; delivery was on time; drivers/chair assemblers were courteous & PROFESSIONAL; installation was flawless & cleanup was complete.
Reply from Massage Chair Heaven 2025-12-09
Hi John,
Thank you for choosing Trustpilot to leave your feedback on your recent purchase of the Human Touch Perfect Chair. It was a pleasure to assist you, and if you need anything else in the future, do not hesitate to contact us anytime.
Regards,
Sophie @ Massage Chair Heaven
F
Frederick Clinton · 2 reviews · Verified · Experienced 2025-01-02 ·
★★★★★
Beautiful chair that is easy to clean
Beautiful chair that is easy to clean. Heater and speakers work well. Good support service.
Reply from Massage Chair Heaven 2025-12-08
Hey Fred!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki OS-HighPointe 4D Massage Chair. It was a pleasure to assist you and your wife here in the showroom. If you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
T
Tim S · 1 review · Verified · Experienced 2025-09-11 ·
★★★★★
Yunior made the experience outstanding
Yunior made the experience outstanding! We used the "out of staters" program for additional discount, coming in from Indianapolis. Yunior picked us up at the airport, spend very focused time with us and delivered us to our hotel for a continued short vacation. Yunior is truly a remarkable person. Extremely personable and hospitable. He definitely went the extra mile. We were able to take as much time as we wanted sampling the many chairs he has on the floor. This was a huge benefit.
The white glove delivery guys got confused with a misleading instruction and diagram in the assembly booklet. I texted Yunior and he FaceTimed us and with the camera gave us the correct instructions that were not presented in the original manual. This was a huge service from him after the sale. We would have been dead in the water without him.
Highly recommend Massage Chair Heaven!!
Reply from Massage Chair Heaven 2025-10-16
Hey Tim!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Trion Flex. It was a pleasure to assist you and your wife here in the showroom. If you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
I was skeptical to buy an item that I had not tried before.
I had been in a couple of massage chairs before, but I read about many chairs before my purchase of the Osaki OP-Kairos 4D LT. It is a great chair. Great personal customer service from massage chair heaven too. However, I am in my late 60s, and I opted for white glove delivery and setup.
That part did not go so well.
Two men came with a single dolly. The three stairs into my house ended up dumping and rolling my chair into the yard. No apologies given. Of the two men, only one spoke English and the other one, not so good at English either. They needed the instructions as I would have too. I provided them a flashlight, but the chair had its own screwdriver tool. Some smaller trash was also left behind.
My chair did not come with a back pad for easier roller comfort, but massagechairheaven, shipped one out to me when I inquired. FOC too. Great helpers. The chair comes with instruction manual, but it leaves questions in certain areas. Voice interface is nice, but the Bluetooth speakers could be a bit better.
Overall. my chair and I are great buddies!
A week later, i bought a similar model for a friend who needs the health benefits more than I.
Reply from Massage Chair Heaven 2025-09-23
Hi Barry!
Thank you for choosing Trustpilot to share your feedback on your recent purchase of the Osaki Kairos . We’re delighted to hear you’re enjoying the chair and that it’s become a great companion for you!
We sincerely apologize for the issues you experienced with the White Glove delivery. While this service is handled by a third-party logistics team, your feedback is very important to us and will be shared to help improve future experiences.
We’re glad we could promptly send you the back pad free of charge, and we’ll always be here to assist with any questions or support you may need in the future. Enjoy your chair, and thank you again for trusting Massage Chair Heaven.
A good massage chair. Delivery and set up was good. Overall I am satisfied. 👍
Reply from Massage Chair Heaven 2025-09-21
Hi Sovan
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for Osaki admiral. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
The Massage Chair Heaven Team
S
Scott C. · 1 review · Verified · Experienced 2025-09-11 ·
★★★★★
Yunior is amazing!
Yunior is amazing! Great experience.
Reply from Massage Chair Heaven 2025-09-19
Hi Scott!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Trion Flex. It was a pleasure to assist you and your wife here in the showroom. If you guys need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
J
John · 2 reviews · Verified · Experienced 2025-07-17 ·
★★★★★
I love Massage Chair Heaven
Yunior and his wife are amazing. They are truly available 24/7 and are both incredibly knowledgeable about everything related to massage chairs. The showroom in Miami Lakes is great! Yunior spent several hours with my wife and I, showing us the various top-of-the-line massage chairs, giving us plenty of time to demo many of the chairs. The particular massage chair we purchased has been far beyond anything we could have expected. It's Heaven!
Reply from Massage Chair Heaven 2025-08-13
Hi Craig!!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Osaki Duomax. It was a pleasure to assist you here in the showroom, and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
This was an excellent experience from the knowledgeable staff to the prompt delivery and setup to the excellent after sales service.
Reply from Massage Chair Heaven 2025-08-03
Hi Steven!
Thank you for choosing Trustpilot to leave your feedback on your recent purchase for the Fujiiryoki Cyber Relax Pro. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven
Excellent retailer, knowledgeable with great customer service and many choices to view and try at his location
Reply from Massage Chair Heaven 2025-08-02
Hi Jacques!
Thank you for choosing Trustpilot to leave your feedback on your purchase for the Cyber Relax Pro. It was a pleasure to assist you here in the showroom and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Yunior @
Massage Chair Heaven
M
Melissa · 1 review · Experienced 2025-07-19 ·
★★★★★
Best customer service ever!
Best customer service ever!! We had a problem with our chair and Sophie was so responsive and helpful-- I wish everyone provided such good service. Highly recommend.
Reply from Massage Chair Heaven 2025-07-19
Hi Melissa!
Thank you for choosing Trustpilot to leave your feedback on your purchase for the Osaki DuoMax. It was a pleasure to assist you and if you need anything else in the future, do not hesitate in contacting us anytime.
Regards,
Sophie @
Massage Chair Heaven