The Matworks Ltd. (matworks.com) has a 4.6 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
Each time that we have had embroidery work done with any item and pattern that we present to them, all has been completed perfectly! Our expectations have been exceeded in every direction! We really appreciate everyone’s efforts!
Matworks LTD has been amazing to work with! Their product and customer service are unsurpassed! They stand behind their product like no other company I have dealt with in a long time! I have recommended them to all of my boating friends and family! And a special thanks to Andrea in customer service...your attention to detail and willingness to work with me has been fantastic!
Easy to use website. Found the exact mat template with dimensions for my recently purchased 20 year old boat. Great choice of colors and asked for sample swatches (free) to see how would look next to seat cushions. Promptly sent.
Customer service actually fairly easy to reach REAL ALIVE PERSON who was delightfull. Accommodated my shipping needs and when shipped on a Monday arrived across US on Thursday.
Reason for 4 star instead of 5 is hopefully get attention of decision makers. I have to install the Snaps (to insure correct placement). Snaps are included, however I had to purchase a tool with correct die to crimp to install snaps. It would have been beneficial to have correct tool included or offered.
Sent in template. Carpet was close, however missed a hole, one hole was not in correct spot, and a place where the carpet was supposed to be split to allow for the floor compartment door to open was not done. Carpet looks great, and backing is better than original black. Bought a tool to install the snaps, and worth every penny.