It was great until I did not get an…
It was great until I did not get an explanation on why they were leaving me hanging.
Dear Eric! We appreciate your feedback. We are sorry for the lack of explanation and will review our communication process.
Meetmyage (meetmyage.com) has a 3.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 30% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-09-03.
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting that representatives are extremely polite and quick to resolve any issues that arise. Many people appreciate the helpful staff who handle inquiries efficiently and provide clear guidance. Reviewers often highlight that getting assistance is a simple and straightforward process. Some reviewers were not happy with the platform's features and website functionality. Consumers also mentioned significant concerns regarding fake profiles and difficulties arranging real-life meetings outside the digital space. Several people felt that the communication often felt repetitive or unhelpful when trying to advance interactions.
Auto-generated from all reviews of this business. For reference only.It was great until I did not get an explanation on why they were leaving me hanging.
Dear Eric! We appreciate your feedback. We are sorry for the lack of explanation and will review our communication process.
This is a scam website, they charge an extortionate amount of money just to engage you in conversations based on a credit system. It appears that they deduct more credits than is actually used. They send numerous messages that are potentially fake profiles and they don’t allow you to exchange any personal information. So exactly how are people supposed to take the relationship any further. In addition the people you are speaking with will keep making excuses for why they cannot chat outside of the platform, this would imply that I have been speaking with a chat advisor. Avoid this website at all costs. It is a money making scheme to draw you in that makes you spend your money. They play on your emotions to keep you hooked. You’re better off looking for a reputable website.
Dear Nikki, We understand why your experience has led to concerns about authenticity, communication, and the value of the services provided. To maintain a community focused on genuine connections, we follow a zero-tolerance policy toward AI-generated conversations, fake profiles, and deceptive activity. Our moderation and security teams actively monitor the platform, review reports, and take action against accounts that violate our standards. The interactions you describe would not reflect the intended use of our service. The credit system is designed to provide access to specific communication features, with costs displayed before they are used. We also apply certain communication safeguards to help protect member privacy and security while people get to know each other on the platform. We understand that some members may prefer to move conversations off-platform more quickly, while others choose to communicate within the platform for a longer period. This can sometimes lead to different expectations regarding how relationships develop. Thank you for sharing your feedback. We take concerns about authenticity, billing transparency, and user experience seriously, and your comments help us continue improving our service.
Dear Andy, Thank you for sharing your feedback with us. We're pleased to hear that you had a great time using our platform for at least part of your experience. At the same time, we're sorry to learn that something toward the end of your journey left you feeling disappointed. We would genuinely appreciate the opportunity to better understand what happened and how your experience could have been improved. Your feedback is important to us, as it helps us continue enhancing our service and the experience we provide to our users. If you would like to share more details, please feel free to contact our Customer Support Team at [email protected].
I ask a certain question and she not only told me the answer but proved the answer to me..
Dear Don, Thank you for your feedback about our platform! We wish you pleasant acquaintances and a nice day!
My issue was not resolved. I had two ongoing conversations on my Match page. Both places say that those profiles were deleted. I know that they were not. So I checked the others that I hadn’t been conversing with and it appears at all 10 profiles were deleted within one hour. We know that is not true. There is a glitch in your system, and it has not been resolved.
Dear Lynn, Thank you for your follow-up feedback. We are sorry to hear that the issue remains unresolved and understand your frustration regarding the disappearance of profiles and conversations from your Matches page. We appreciate you providing additional details about the situation. While profiles may sometimes become unavailable when users choose to deactivate their accounts, update their privacy settings, or are affected by moderation actions, we understand why the simultaneous disappearance of multiple profiles would raise concerns. As we are unable to review account-specific information through public reviews, we kindly ask that you contact our Customer Support Team directly at [email protected] if you have not already done so
Good service and fixed my problem
Dear Wade! We are so pleased we could resolve your issue. Thank you for your kind words.
I didn't realise I had subscribed to the service until an email came in to confirm it, contacted customer service straight away and it was cancelled immediately
Dear Mandy, We’re glad to hear that your concern was resolved quickly after you contacted our support team. Providing prompt assistance with account and subscription-related requests is very important to us, and it’s great to know that your cancellation was handled immediately. Thank you for sharing your feedback
You gave me women from other states. You gave me women who were 5'1" and I'm 6'2". You gave me women with no athletic energy. You didn't give me women of compatibility. You just gave me a bunch of women. You need to match compatibilities as to education, interests, spirituality, values, goals, sexuality, personality...totally a waste of money.
Dear Forrest, Thank you for taking the time to share your feedback. We're sorry to hear that the matches you received did not meet your expectations. Profile recommendations are based on a variety of factors, and while we strive to present relevant suggestions, compatibility is influenced by many personal preferences and the availability of users in a given area. We understand that finding people who closely align with your interests, values, and lifestyle is important. Your comments regarding match quality and compatibility have been noted and will be shared with the relevant team as we continue working to improve the platform and the overall matching experience. We appreciate your feedback and thank you for sharing your experience.
Kate was very helpful taking care of my subscription questions.
Dear Matt, Thank you for your kind feedback! We’re delighted to hear that Kate was able to assist you with your subscription questions. We’ll be sure to share your kind words with her - they’ll mean a lot. Thank you for your support!
I had concerns and regrets. The person was fast answered my questions and gave a partial refund , not even reducing my subscription. Thumbs up on the fast and courteous support!
Dear Metal! We're so glad to hear our support team was able to quickly resolve your concerns and provide a partial refund. We appreciate your positive feedback!
Scam all Ai. Not true connect dont do it
Dear Mrs Egan Andres, We’re sorry to hear that your experience on MeetMyAge did not meet your expectations. We would like to clarify that MeetMyAge does not use AI bots to communicate with members or simulate interactions. Profiles on the platform are monitored by our Moderation Team using both automated tools and manual review procedures designed to identify and remove suspicious activity. Communication styles may vary between users, and some members may prefer casual conversation before considering further interaction. If any profile appears suspicious or raises concerns, we strongly encourage using the in-platform “Report” feature so our Moderation Team can promptly investigate and take appropriate action if necessary. We appreciate your feedback, as it helps us continue improving the platform and user experience. If you would like assistance or wish to share additional details regarding your experience, please feel free to contact us at [email protected]. Kind regards, The MeetMyAge Support Team
There are many things wrong with this company! The women you meet don't even seem to be real nor are they really from your area! Secondly I took out a 3-month policy and on the same day was charged another fee for I don't know what! About a week later they hit my credit card for another $114 and I was not able to get that refund I even submitted a unauthorized transaction through PayPal and PayPal denied my request saying it was a legitimate purchase ! I'm still out that $114 for a company that relies on a fantasy dating experience ! Shame on PayPal also!
Dear Kenneth, Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real. However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user- Please reach out to our Customer Support Team by emailing [email protected] if you have any questions or need further clarification.
The best customer service I think I’ve ever received. As a business owner, I know what it’s like to have superb service.Lia I believe was her name was just incredible very friendly knowledgeable and knew exactly what my problem was. She was very polite and courteous, and I can guarantee you. She is a great asset to your company. Sincerely, Kenneth Garrett Sanford, North Carolina
Dear Kenneth! We are so glad to hear about your exceptional experience with our team member. It's wonderful to know that we provided superb service and that our colleague was friendly, knowledgeable, polite, and courteous. We truly appreciate your kind words and positive feedback.
Customer service was great. The site didn’t prove very good for me. A lot of the responses where very similar, almost to the point where you thought it’s a scripted platform
Dear Customer! We appreciate your feedback regarding the site's responses. We are actively working to diversify our content and ensure a more personalized experience for all users.
Dear Sylken, Thank you for taking the time to share your feedback. We understand that you may not have been familiar with the platform or may have encountered it unexpectedly. If you have any questions about the service, your account, or any communications you received, our Support Team would be happy to assist and provide clarification. We appreciate your feedback and thank you for reaching out. Customer Support Team
Looks like a fraudulent scam. AI generated responses.
Dear Antony, We understand that receiving responses that feel repetitive, generic, or impersonal can create concerns about whether conversations are genuine. We take such feedback seriously, as trust and authenticity are essential to the user experience. Our Moderation Team continuously works alongside anti-fraud systems to identify and investigate accounts that may violate platform rules or engage in misleading behavior. We also encourage users to report any profiles they believe may be suspicious so they can be reviewed thoroughly. While we understand your concerns, we appreciate you bringing them to our attention, as feedback like yours helps us continue improving the platform and the experience we provide to our members. Customer Support Team
I asked to be deleted from this app and it happened within minutes. Very much appreciate the swiftness and efficiency of Jane. Thank you
Dear Darian, Thank you for your feedback! We wish you pleasant acquaintances! Do not hesitate to contact us, the support team works 24/7. Have e nice day!
Dear Charles! We are so pleased to hear that our team member provided such excellent and swift assistance. We truly value your kind words.
The individual was very polite and extremely good at their job. Took care of the problem in a matter of seconds. Give that person a raise, they are definitely one you want to keep around.
Dear Clifford! Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such excellent and swift assistance. We truly value your kind words.
I lost my connection with a contact and sought help on how to find her. I made it difficult for the representative by giving him the wrong email address at first, but patiently he was able to help me find the lost contact, and I was able to resume our chat.
Dear Warren! We are so glad we could assist you in reconnecting with your contact! It is wonderful to hear our team's patience and dedication helped resolve the issue, allowing you to resume your chat. Thank you for sharing your positive experience.
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