Meetmyage

Dear Kevin! We appreciate your feedback and time. We're sorry to hear that some members' profiles haven't aligned with your expectations regarding honest photos. We'll consider how to encourage more comprehensive profiles to improve the experience.

Dear Leroy, Thank you for your feedback about our platform! We wish you pleasant acquaintances and a nice day!

Dear Fuse, Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real. However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user- Please reach out to our Customer Support Team by emailing [email protected] if you have any questions or need further clarification. We pay attention to your wishes and constantly try to improve the site for you! Please, if you have any questions about payments - please do not hesitate to contact support for help! Thank you for being with us!

Dear Joyce, Thank you so much for sharing your experience so openly and honestly. We truly appreciate your kind words about our team and the platform experience. We completely understand and respect your decision. Personal safety, peace of mind, and emotional well-being are incredibly important, especially after difficult past experiences. We’re very sorry to hear about what you went through, and we appreciate the trust it took to share that. We’re glad to know that your experience with our support team and the site itself was positive, even if online dating ultimately did not feel right for you. Everyone has different comfort levels when it comes to communication and meeting in person, and it’s important to choose what feels safest and healthiest for you. We sincerely wish you peace, happiness, and healing moving forward, whatever path you choose. Thank you again for your thoughtful and heartfelt review.

Dear Fred! We're happy to hear that you found the response overwhelming in numbers. We appreciate your feedback regarding the demographics of contacts and are grateful for your kind words about our membership discontinuation process. Thank you!

Dear John, We’re pleased to hear that you found the application professional. Providing a smooth, reliable, and well-organized experience is important to us, and it’s great to know this made a positive impression. Thank you for taking the time to share your feedback

Dear John, Thank you for your feedback! We’re glad to hear that our support team responded quickly and was able to assist with your account deletion request smoothly. Providing prompt and respectful customer service is very important to us. We appreciate you taking the time to share your experience and wish you all the best.

Dear Lee! Thank you for your feedback. We’re sorry to hear that you feel this way about your experience. We want to clarify that MeetMyAge does not use AI bots or employees to communicate with users on the platform. We understand that similar communication styles or conversations that do not lead to meetings can feel frustrating and raise concerns. Your feedback is important to us, and we will share it with our team for further review and improvement of the user experience. Best regards, MeetMyAge Support Team

Dear Shelby, Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that our team was responsive and followed up on all of your queries. Providing attentive, timely, and reliable support is something we truly value, so it’s rewarding to know your experience reflected that. We sincerely appreciate your kind words and your support. Customer Support Team MeetmyAge

Dear Dr. Iddel, Thank you for taking the time to share your feedback with us. We’re very pleased to hear that you had a great experience with our Support Team and found the assistance helpful. At the same time, we appreciate your comments regarding the cancellation process. We understand that having a direct cancellation option available on the site could feel more convenient and user-friendly. Feedback like yours is valuable to us, as it helps highlight areas where the overall user experience may be improved. We will ensure your suggestion is shared with the appropriate team for consideration. Thank you again for your honest and constructive feedback. Customer Support Team MeetmyAge

Dear Customer, It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a message away!

Dear Matthew, We’re sorry to hear that your experience on our platform did not meet your expectations. We would like to clarify that communication on our platform is conducted by real users themselves. We do not use AI partners or third parties to communicate on behalf of members. In addition, our Moderation and Trust & Safety teams continuously monitor the platform and investigate suspicious activity reports to help maintain a safe environment for users. We take customer feedback seriously and always aim to resolve concerns fairly and transparently. If you encountered profiles or behaviour that seemed suspicious, we strongly encourage reporting them directly to our team so they can be thoroughly reviewed. Kind regards, MeetMyAge Customer Support Team

Dear Elsie, We regret that your experience was less than satisfactory. If you receive messages with similar content from different users, please make sure that those are not Icebreakers - ready phrases provided by the platform to help users easily start the conversation. You can follow the link to learn more about - https://support.meetmyage.com/en/support/solutions/articles/103000025485-ice-breakers-how-does-it-work- Nonetheless, if you are certain that the profile is fake or another user is trying to scam you, please immediately report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user- Note that our Moderation Team is available 24/7 to ensure safe and genuine communication on our platform. We will also notify you of the investigation results once the case is checked. Should you require further assistance, please contact our Customer Support Team via email [email protected].

Dear Customer! We're happy to hear that our customer service was helpful to you. We appreciate your positive feedback and hope you find what you are looking for!

Dear Jackie Nielsen, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you experienced difficulties with the app performance and location preferences. We completely understand how frustrating it can be when matches or messages appear from areas outside of your preferred location, especially when you are specifically looking for local connections within Victoria and Melbourne. Please note that profile suggestions and incoming messages can sometimes be influenced by broader search activity, account settings, or user preferences beyond your selected filters. However, we appreciate your comments regarding the relevance of match locations and the ease of managing those settings. We’re also sorry to hear that the app did not feel as responsive or user-friendly as expected. Feedback like yours is very valuable, as it helps us identify areas where improvements to navigation, filtering, and overall performance may be needed. Customer Support Team MeetmyAge

Dear George, Thank you for your feedback about our platform! We wish you pleasant acquaintances and a nice day!

Dear D., Your feedback is essential to our improvement process. While we’re sorry to hear about your negative experience, we’re thankful you shared it with us, allowing us to address and rectify the situation. If during communication with another user, you suspect that the person has violated the platform rules or engaged in scam or fraud activity, please report this case to the Moderation Team, so we can help you as fast as possible. Follow the link to learn how to do that - https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-. Once you report the user, he or she will be blocked from writing you. Moreover, our Moderation Team will promptly review the case and provide you with feedback once the investigation is over or request additional information if needed. If you need further information, please don’t hesitate to ask. Customer Support Team [email protected].

Dear Mr F Davies, Thank you for your thoughtful feedback and for sharing your experience with us. We truly appreciate your kind words about our support team and responsiveness. We understand your perspective regarding how different users approach communication and connections on the platform. People move at different comfort levels, and for many, building trust through conversation first is an important step before meeting offline. Your feedback is valuable to us, and we’ll make sure to share it with our team as we continue improving the experience for all members. We’re very grateful for your support!

Dear Customer, Thank you for taking the time to share your positive feedback with us. We’re delighted to hear that our Support Team was able to assist you and provide you with another chance. Delivering understanding, professional, and supportive assistance is something we truly value, so it’s rewarding to know your experience reflected that. Customer Support Team MeetmyAge

Dear Customer, Thank you for taking the time to share your thoughts with us. We completely understand that returning to dating can feel overwhelming, and everyone moves at their own pace when it comes to personal connections and new experiences. We truly appreciate you clarifying that your decision was personal and not related to the platform itself. It takes honesty and self-awareness to recognize when something doesn’t feel right for you at the moment. We’re grateful you gave the experience a try, and we sincerely wish you comfort, confidence, and happiness moving forward. Should you ever decide to return in the future, you’ll always be welcome. Customer Support Team MeetmyAge