Exchange rates are extremely high. You cannot receive ACH payments if you do not reside in the USA. You cannot create invoices larger than 10K USD. Support is sometimes responding immediately or a couple of days later.
Reply from Mellow2026-05-31Thanks for the honest feedback, Evgin.
We know how important payment methods, limits, and exchange rates are when you're working internationally. We're continuously expanding the available options, so feel free to reach out to support, we'd be happy to tell you about them.
As to invoice limits, they are in place due to operational and compliance requirements, we understand they may not work for every workflow.
We're also sorry about the delayed replies, that's not the experience we aim to provide, and we'll work on doing better.