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Business Services

Merchant One

264 reviews

4.9264 reviews
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About Merchant One

Data updated
Website
merchantone.com
Category
Business Services
Location
United States · Miami Beach
Status
Unclaimed
Last 12 months
264 reviews
Replies to negative
0% (0/7)
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Is Merchant One legit?

Merchant One (merchantone.com) has a 4.9 out of 5 rating on OK.one, based on 264 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

m
matt masullo · 1 review · Experienced 2026-08-04 ·

Raymundo Ripoll was a great help

Raymundo Ripoll was a great help. He is very professional, and his customer service skills are next level.

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LUKE · 1 review · Experienced 2026-08-07 ·

I had a great experience working with…

I had a great experience working with Harold Oqueli Hendrichs at Merchant One. He was professional, patient, knowledgeable, and always quick to respond to my questions. Harold explained everything clearly and made the entire process smooth and easy. His customer service was excellent, and I truly appreciate all his help. I highly recommend Harold to anyone looking for reliable and professional service!

C
Charles · 1 review · Verified · Experienced 2026-08-07 ·

Quick Callback with a Quick Solution

Marcus, the representative was extremely helpful and quickly took care of the request all while on the phone, in a few minutes.

P
Peanut Stone LLC · 1 review · Experienced 2026-08-07 ·

Great customer service

We contacted Corey about our account. He was extremely helpful and got it solved within a couple of days. Peanut Stone LLC is extremely grateful.

N
Ngoc Tuyet nguyen · 2 reviews · Experienced 2026-08-07 ·

David help me to set up the device

David help me to set up the device. He is very patient to help me. Thanks David for helping me out.

P
Pat · 1 review · Experienced 2026-08-07 ·

luca was awesome and helped a lot

luca was awesome and helped a lot, thanks luca

A
Antoinette Mckenzie · 2 reviews · Verified · Experienced 2026-08-07 ·

Great service always so helpful never…

Great service always so helpful never disappointed thank you

M
Marderos · 3 reviews · Experienced 2026-08-07 ·

Adam was extreamly knowledgeble and…

Adam was extreamly knowledgeble and very patient in help with setting up clover. Great working with him!

V
Victor · 1 review · Experienced 2026-08-07 ·

Outstanding

Mr. Marques Irving is and helpful employee very knowledgeable on the questions I was needed answers for, very respectful!

c
customer · 2 reviews · Experienced 2026-08-07 ·

Smooth process great to deal with

L
Leading life services · 1 review · Experienced 2026-08-07 ·

David was great

David was great! He was pleasant and answered all my questions effectively. 10/10 service. Thank you, David!

L
Laura Conigliaro · 2 reviews · Experienced 2026-08-07 ·

Rafel was very polite and helpful

T
Tony Alt · 2 reviews · Experienced 2026-08-07 ·

Marques was great to work with

Marques was great to work with, very helpful, found info we needed with various issues.

C
Carmine Borrelli · 7 reviews · Experienced 2026-08-07 ·

David was awesome at helping me out .

A
Amy · 1 review · Experienced 2026-08-03 ·

Struggle with release of funds

I have been struggling for well over two weeks to have funds that I placed on hold during a bank change released and it’s like pulling teeth. Things finally look positive today and then I receive an alert from clover that there is an issue with deposits into my bank. Small ones have been made all week and you didn’t seem to have any issue withdrawing funds today. It’s just the deposit of my funds to me that seems to be tricky. The alert of the problem after the close of the office today seems convenient. As a small business owner, I’ve never been more frustrated. Countless hours have been wasted this week on this issue and it appears there is no resolution in sight.

R
Randal · 1 review · Experienced 2026-08-06 ·

Adam is THE BEST!!

Adam is THE BEST!!! I am a brand new small business owner in Arizona. We process over 45,000 a month in credit card transactions and he assisted me to the point to where I saved about $1,300 a month minimum on my charges against credit cards.

C
Camille Arend · 1 review · Experienced 2026-08-06 ·

Adam was Awesome

Adam was Awesome! He was professional, helpful, efficiently walked me through exactly what I needed to do, and stressed the most important takeaways. I would absolutely recommend Merchant One and specifically Adam as he is clearly focused on quality customer service. Many many thanks for the efficient help!!

M
Mike & Kelsey Farago · 1 review · Experienced 2026-08-05 ·

Abraham Helped me close my account and…

Abraham Helped me close my account and offered to help me keep it if I wanted.

J
Jorge Taverna · 1 review · Verified · Experienced 2026-08-05 ·

Marcus provide me with an excellent…

Marcus provide me with an excellent customer service.

L
Lisa Quinlan · 3 reviews · Experienced 2026-08-05 ·

Oscar was very helpful

Oscar was very helpful, polite and patient.