Is Microwave Filter Inc By Air Filter Factory legit?
Microwave Filter Inc By Air Filter Factory (microwavefilterinc.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 71% of negative reviews. Last updated 2026-08-11.
I ordered the wrong size and they were quick to find the correct one and send it out no charge. Excellent customer service!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Tina, thank you for your kind words! We're so glad to hear that our team was able to quickly resolve the issue and get you the correct size filter. Excellent customer service is our top priority, and we truly appreciate your support. We look forward to serving you again!
Easy to find products. Easy to order. Arrived as promised.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Rowland, thank you for your feedback! We're glad to hear that it was easy to find and order your products, and that everything arrived as promised. We appreciate your support and look forward to serving you again!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Brian, thank you for your feedback! We're glad to hear that your order arrived quickly and that it fit properly. We appreciate your support and look forward to serving you again!
The charcoal filters (AFF45-CH) were too small to fit in my Maytag Microwave Model MMV1175JZ00.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
SiriW, We sincerely apologize for the inconvenience and are sorry to hear that the charcoal filters didn’t fit your Maytag microwave. Please reach out to us directly, and we’ll make sure to assist you in finding the correct filter or arrange a return. Your satisfaction is important to us, and we appreciate your understanding. Also, this filter that you purchased is installed at the top of the microwave not underneath. That is an aluminum mesh filter. Please call us at (440) 499-7841 M-F 9-5 EST
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Josh, thank you for your feedback! We're glad to hear that the filter was the correct one and arrived quickly. We appreciate your support and look forward to serving you again!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Sweetie, You're very welcome! We're so happy to have been able to help. If you need anything else, don't hesitate to reach out. Thank you for your support!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Frank, thank you for your feedback! We're thrilled to hear you were happy with the fast delivery and great price. We appreciate your support and look forward to serving you again!
E
Edward Vojna · 1 review · Verified · Experienced 2025-02-18 ·
★★★★★
Ge microwave filters
Filters were here in no time at all. Fit perfectly
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Edward, thank you for your feedback! We're so glad to hear that your filters arrived quickly and fit perfectly. We appreciate your support and look forward to serving you again!
E
ERIC · 5 reviews · Verified · Experienced 2025-01-28 ·
★★★★★
A memorable experience
The purchase process was really smooth. Price is very reasonable as compared to the others. The filters were shipped on time. I'd give a shout-out to their customer service! Once they learned the original shipment had a part with small defect they quickly contacted me and sent a replacement. It is an indeed memorable shopping experience. Thanks!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Eric, thank you for your feedback, and we truly apologize for the issue you've experienced with the filters. We take product quality very seriously and will certainly look into the pressing process to ensure this doesn't happen again. Please reach out to us directly so we can assist you with a replacement or resolution. M-F 9-5 EST (440) 499-7841 We value your business and appreciate your patience.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Barb, thank you for your feedback! We're happy to hear you had a fast service experience. We appreciate your support and look forward to serving you again!
C
Carmen · 3 reviews · Verified · Experienced 2025-01-28 ·
★★★★★
Microwave filter
On time and they fit just right. Thank y’all
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Carmen, thank you for your feedback! We're so glad to hear that your order arrived on time and that the filters fit perfectly. We appreciate your support and look forward to serving you again!
It was slightly bent when received. It will work alright after I bent it back to proper shape. Not sure if it was sender or usps.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Heather, We're truly sorry to hear about your experience and apologize for the inconvenience. We have customer service you can call M-F 9-5 EST. (440) 499-7841 They would be glad to assist you. Thank you.
Reasonable prices, quick and free shipping and had exactly what I needed to replace my microwave filters
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
AZ, thank you for your fantastic feedback! We're thrilled to hear that you found our prices reasonable, enjoyed the quick and free shipping, and that we had exactly what you needed to replace your microwave filters. We appreciate your support and look forward to serving you again!
I've purchased the items from this company before, and so far I'm happy with the products. However the delivery this time was a little slower than in the past.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Lady, thank you for your continued support and feedback! We're glad to hear you're happy with the products. We apologize for the slower delivery this time and appreciate your understanding. We'll work on ensuring faster delivery in the future, and we look forward to serving you again!
M
M Black · 1 review · Verified · Experienced 2025-01-26 ·
★★★★★
You had I needed and super fast thanks
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
M Black,thank you for your feedback! We're thrilled to hear that you found exactly what you needed and that it arrived quickly. We appreciate your support and look forward to serving you again!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Paul, thank you for your feedback! We're so glad to hear the filter was a perfect fit and that it arrived quickly. We appreciate your support and look forward to serving you again!
Happy to support small businesses!
Ordering easy with brand model number, I think that dimensions were provided too so I could compare to the existing filters, checkout a breeze, arrived in a timely manner.
Installed both filters in less than 5 minutes.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
John, thank you for your wonderful feedback and for supporting small businesses! We're so glad to hear that the ordering process was easy and that the dimensions helped you ensure a perfect fit. We appreciate your kind words about our service, and we're thrilled that the installation was quick and easy. We look forward to serving you again!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Linda, thank you for your feedback! We're so glad to hear that your order arrived on time and that the replacement is of great quality. We appreciate your support and look forward to serving you again!
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Greg, thank you for your feedback! We're thrilled to hear that the filter worked perfectly and that it arrived quickly. We appreciate your support and look forward to serving you again!
2 filters are required. I ordered and paid for 2. Only 1 filter was shipped and received. Seller is unresponsive.
Reply from Microwave Filter Inc By Air Filter Factory 2025-03-12
Doug, We sincerely apologize for the inconvenience and understand your frustration. This is not the experience we aim to provide. Your order shows an additional filter was sent to you. We hope this rectified the error. Thank you for being our customer!
