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Midasbuy

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802 reviews

3.1802 reviews
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About Midasbuy

Data updated
Website
midasbuy.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
510 reviews
Replies to negative
71% (204/287)
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About this business

Midasbuy is the official recharge store by Tencent. We have established official partnerships with 30 game companies and game studios around the world to jointly create a safe and convenient recharge store for ten of million players. Please click here to submit your order, the quickest way to contact our support team. Our customer service will prioritize your feedback! Learn more about midasbuy!

Written by the business, not verified by us.

Is Midasbuy legit?

Midasbuy (midasbuy.com) has a 3.1 out of 5 rating on OK.one, based on 802 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, App, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering a fast, safe, and straightforward way to purchase game currency, noting that it features amazing discounts and reliable shipping. People consistently highlight the reliable service and helpful application features, making it a highly trusted and convenient option for all their mobile gaming needs. However, some customers also noted issues with successfully receiving their digital purchases properly. Reviewers mentioned occasional difficulties with getting game items credited directly to their accounts, alongside struggling to reach responsive live support for help with these problems.

Auto-generated from all reviews of this business. For reference only.

What people say

The support center is useless

First of all: Thank you for your reply. That alone is a nice thing. Issues do happen, if it is not cared about, that makes it bad. I tried everything, I didn't top up for a month or so. It isn't frequent by any means. Today I was told, that I should try to change the region. I live in Turkey, earn and pay in Lira. But after changing to Germany, I was able to make a payment. No matter which payment method I chose, the result was the same: B100. So while I did make a purchase via Germany now, I paid the prices for Germany. I don't know, why I have to pay more even though I do not live there. Germans tax are different, I understand the price difference. But why do I have to use the German Shop? It looks like you guys have marked me as living in Germany, which is false. Here is the order number for the purchase made over the German Shop. These prices are more expensive than competitors from Turkey, the purchase was purely experimental. Thank you for advance. First Message: The support center is useless. You are just getting automated responses. I am trying to make a purchase. All I get is an Error Code with no further clarification. B100. Great. That helped a lot. To contact the support, I am forced to chose an Order, but since these failing orders don't show up there, all I can choose are previous successful orders. So I chose one of them. Than in the message I clarified, that the issue I am experiencing is not related to that Order. And their reply? We see, that you received your order. No shit, Sherlock 😂 But my real questions? Unanswered. The ticket? Closed. Great experience, Midas.

Reply from Midasbuy2025-10-31

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. -It is currently not possible to fund multiple game accounts with one bank card. We recommend that you use another bank card to top up game coins, but we also recommend that you use another payment method (e.g. Electronic payment method), you should choose your "player id" region to top up game coins, -If you top up game coins for others, we recommend that they top up the game coins by themselves. Note: Avoid too frequent top-ups and too many changes of equipment. -Please try to avoid using VPNs or other third-party software to change your address. This may lead to payment restrictions or errors. -We recommend that you start by recharging game coins with a small amount, and avoid recharging game coins with a large amount at the beginning. If you have any further questions or need assistance, please feel free to let us know! Midasbuy link :www.midasbuy.com Best regards, Midasbuy Customer Service Team

فكتر

Ahmed.....

Reply from Midasbuy2025-10-30

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

122090905995

Reply from Midasbuy2025-10-29

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

1234

Raheemsha ni sha

Reply from Midasbuy2025-10-27

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

حل مشكله فودافون كاش

كل مره اقوم شحن شدات من خلال فودافون كاش بتوصل الشدات متأخر اوي

Reply from Midasbuy2025-10-27

عزيزي اللاعب، شكرًا لتواصلك مع دعم ميداس باي. - حالة تسليم الطلب في حالة فشل. إذا كنت تؤكد أن الدفع قد تم خصمه بنجاح، يرجى الاتصال بخدمة عملاء "فودافون كاش" لتقديم ملاحظاتك وتزويدهم بإيصال الخصم الخاص بك. سيتم استرداد الطلب بعد التحقق. - يرجى تجاهل ذلك إذا كان الطلب غير مدفوع. إذا كان لديك أي أسئلة أخرى، لتقديم المساعدة بشكل أفضل، هل يمكنك من فضلك تزويدنا بلقطة شاشة لرسالة الخطأ التي تلقيتها؟ سيساعدنا ذلك في التحقق من المشكلة والعثور على حل بشكل أسرع. يرجى التواصل مع خدمة العملاء لدينا عبر الرابط التالي: [www.midasbuy.com](http://www.midasbuy.com) أطيب التحيات، دعم ميداس باي

52130678462

Disheveled ek

Reply from Midasbuy2025-10-24

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

You have limited the pubg redeem code…

You have limited the pubg redeem code area, this is ridiculous, I have 10 redeem codes, I can't use them for 3 days This is a huge shame for the players who love the game. I hope Tencent takes action.

Reply from Midasbuy2025-10-23

Dear player, We appreciate your feedback and take it very seriously. To help us resolve this issue promptly, please provide us with your redeem coda and a screenshot of the error interface. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Thank you for your patience, and we look forward to resolving this for you. Best regards, The Midasbuy Team

Asad Ghilan

Asad G4 Asad Ghilan

Reply from Midasbuy2025-10-23

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

Hello

Hi kasa ho na

Reply from Midasbuy2025-10-23

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

Verification bug while using Pubg code

Verification bug while using Pubg code A bug that has been going on for 4-5 days, the pubg code is working but the verification page is not opening, some kind of bug Others have also pointed this out, but you act as if this bug doesn't exist. Could you please resolve this as soon as possible? Our profits are decreasing day by day.

Reply from Midasbuy2025-10-22

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and the redeem code so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

This site is full of bugs

Reply from Midasbuy2025-10-22

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

constant errors, it is impossible to top up account

It's impossible to use the service. There are constant errors everywhere. When paying with a card, there is a constant P300 error, even though the card is working properly. If you try to activate a code instead of paying with a card, you will also encounter an unknown error that appeared on October 17, 2025, which was not the case before. The support team responds with template messages for several hours or days, and there is no real assistance. The service is terrible, and it is impossible to top up your account.

Reply from Midasbuy2025-10-22

Dear player, Thank you for sharing your feedback. We are very sorry to hear about the issues you encountered while trying to make a purchase with this payment, and we understand the inconvenience this has caused you. To better assist you in resolving this issue, we would appreciate it if you could provide more detailed information, such as: - The specific service you were trying to purchase - The exact time the issue occurred - The Player id and order numbers - A screenshot of the error message you received. We need this information in order to locate and resolve your issue. Thank you for your understanding. Please reach out to our customer service team directly with this information, and we will promptly investigate and help you resolve the issue. You can contact us at [https://www.midasbuy.com/feedback-sdk]. Thank you again for your feedback. We value the experience of every customer and look forward to providing you with better service! Warm regards, Team Midasbuy

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