For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

Midasbuy

ClaimedCollecting reviews

802 reviews

3.1802 reviews
Write a review

About Midasbuy

Data updated
Website
midasbuy.com
Category
Business Services
Location
Singapore
Status
Unclaimed
Last 12 months
510 reviews
Replies to negative
71% (204/287)
Do you own Midasbuy? Claim this profile for free and start replying to reviews.

About this business

Midasbuy is the official recharge store by Tencent. We have established official partnerships with 30 game companies and game studios around the world to jointly create a safe and convenient recharge store for ten of million players. Please click here to submit your order, the quickest way to contact our support team. Our customer service will prioritize your feedback! Learn more about midasbuy!

Written by the business, not verified by us.

Is Midasbuy legit?

Midasbuy (midasbuy.com) has a 3.1 out of 5 rating on OK.one, based on 802 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 49% rate it 4 stars or higher while 25% give 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, App, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering a fast, safe, and straightforward way to purchase game currency, noting that it features amazing discounts and reliable shipping. People consistently highlight the reliable service and helpful application features, making it a highly trusted and convenient option for all their mobile gaming needs. However, some customers also noted issues with successfully receiving their digital purchases properly. Reviewers mentioned occasional difficulties with getting game items credited directly to their accounts, alongside struggling to reach responsive live support for help with these problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Thanks for maydas bay…

Thanks for maydas bay thanks,❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️😘

Non existent customer support, closes tickets with no discussion

Transactions often decline with an error code that has no documentation (b309), so I checked with my bank. Bank says they don't even see the transaction, meaning it's declined before them, so I open a ticket. Support (probably an automated response) tells me to check with my bank and instantly closes the ticket.

Reply from Midasbuy2025-08-15

Dear player, Thank you for sharing your feedback. We are very sorry to hear about the issues you encountered while trying to make a purchase with the payment, and we understand the inconvenience this has caused you. To better assist you in resolving this issue, we would appreciate it if you could provide more detailed information, such as: - The specific service you were trying to purchase - The exact time the issue occurred - The Player id We need this information in order to locate and resolve your issue. Please reach out to our customer service team directly with this information, and we will promptly investigate and help you resolve the issue. You can contact us at [https://www.midasbuy.com/feedback-sdk]. Thank you again for your feedback. We value the experience of every customer and look forward to providing you with better service! Warm regards, Team Midasbuy

Nice app this application is very good

Reply from Midasbuy2025-09-08

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

Its very good but cannot solve my id…

Its very good but cannot solve my id issue

Reply from Midasbuy2025-08-11

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

Most time is works sometimes there's a…

Most time is works sometimes there's a B309 error I know I am ok on my side wish there was more info on this

Reply from Midasbuy2025-08-08

Dear player Thank you for your feedback. We sincerely apologize for the issues you encountered during the purchase process and for your dissatisfaction with our service attitude. We understand that this has caused you inconvenience, and we deeply regret it. Regarding the situation you mentioned, we are urgently verifying the relevant issues in order to provide you with a satisfactory solution. Please be patient, and we will respond to you as soon as possible. Thank you once again for your understanding and support. If you have any other questions, please feel free to contact us. Warm regards, Team Midasbuy

Love the bonus

Love the bonus, but I tried to purchase today and the site didn't accept

Reply from Midasbuy2025-08-08

Dear player, We appreciate your feedback and take it very seriously. As the Midasbuy platform, we are committed to providing the best possible experience for our customers. We kindly ask you to describe the issue clearly and provide us with your game account details and any necessary information so that we can assist you more quickly and effectively. You can submit this information through our feedback form at [https://www.midasbuy.com/feedback-sdk]. Your feedback is invaluable to us, and we are dedicated to improving our services. Your satisfaction is very important to us, and we are here to ensure you receive the support you need. Thank you for your cooperation and patience, and we look forward to resolving this for you. Warm regards, The Midasbuy Team

People also looked at