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Electronics & Technology

MMarine Online Inc

61 reviews

4.861 reviews
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About MMarine Online Inc

Data updated
Website
mmarineonline.com
Category
Electronics & Technology
Location
United States · Miami Beach
Status
Unclaimed
Last 12 months
44 reviews
Replies to negative
100% (3/3)
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Is MMarine Online Inc legit?

MMarine Online Inc (mmarineonline.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 44 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
RB · 1 review · Verified · Experienced 2026-01-13 ·

Good experience

Delivered on time Fair price Good communication

Reply from MMarine Online Inc2026-02-05

Dear Renato, Thank you for your review! We’re glad to hear you were happy with the delivery, pricing, and communication. We appreciate your support.

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Capt. Pablo Reynoso · 2 reviews · Verified · Experienced 2026-01-22 ·

Excellent service and super fast…

Excellent service and super fast shipping! Will definitely be doing business with them in the future!

Reply from MMarine Online Inc2026-02-05

Dear Captain Pablo, Thank you so much for the kind words! We’re thrilled you were happy with the service and fast shipping. We look forward to doing business with you again.

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Allan Sanders · 1 review · Verified · Experienced 2026-01-20 ·

They tried to help me fix my unit…

They tried to help me fix my unit before we purchased a new. Support was very helpful. But we had to purchase new unit they were able to let me pick it up at the wholesaler because it was real close to my location.

Reply from MMarine Online Inc2026-02-05

Dear Allan, Thanks for the great review! We’re happy our support team could assist and help coordinate your pickup when a replacement was needed. We appreciate your business and are always here if you need us. Enjoy your new Vitrifrigo DRW180AIXD4-DF

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Sarah · 2 reviews · Verified · Experienced 2026-01-21 ·

I was so appreciative of the help I got…

I was so appreciative of the help I got with shipping. UPS lost the package and MMarine was very helpful. I appreciate the positive attitude. I would not hesitate to order from them again.

Reply from MMarine Online Inc2026-02-05

Dear Sarah, Thank you for sharing your experience! We’re sorry UPS caused an issue, but we’re really glad we got a replacement out to you immediately. We truly appreciate your trust and look forward to serving you again.

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Phillip Baggett · 22 reviews · Experienced 2025-12-12 ·

This fridge was a spot-on replacement…

This fridge was a spot-on replacement for my old Isotherm. It arrived well-packed, but the freight took a little extra time. Marine stuff is never cheap, but the price here beat others online, and the site helped me pick the right size for my space.

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Leslie Buck · 1 review · Verified · Experienced 2026-01-07 ·

I highly recommend MMarine.

MMarine called to verify my order. This was fortunate as I had ordered the wrong refrigerator. We got it straightened out kindly and efficiently. I would purchase from them again.

Reply from MMarine Online Inc2026-01-19

Dear Leslie, Thank you for taking the time to share your experience! We’re glad our team was able to catch the issue and help get the correct refrigerator ordered for you. Providing friendly, efficient service is very important to us, and we truly appreciate your kind words. We look forward to assisting you again in the future! Enjoy your new Vitrifrigo DW210IXD4-EX-1.

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Thomas Feldmann · 1 review · Verified · Experienced 2025-12-15 ·

Very fast and direct comunication in…

Very fast and direct comunication in case of a problem. Just perfekt

Reply from MMarine Online Inc2025-12-29

Dear Thomas, Thank you so much for your kind feedback! We’re happy to hear that our communication was fast and helpful. Your satisfaction means a lot to us! Enjoy your new Quick DH4 1712D Windlass Gypsy & Drum (1700W / 12V / 12mm)

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Gaylon · 11 reviews · Experienced 2025-12-18 ·

The marine refrigerator was a perfect…

The marine refrigerator was a perfect direct replacement for my old Isothem unit. It arrived well packed, though delivery took slightly longer than expected due to the freight carrier. While it's priced high like most marine equipment, it was still more affordable than other online suppliers. The website was also very helpfulful in matching the exact cutout size I needed.

Reply from MMarine Online Inc2025-12-29

Hello, Thank you for your review. All reviews on our Trustpilot profile are from verified customers, and we have carefully checked our records. We can confirm that no order has been placed with us under this name, nor do we have any matching customer details in our system. As we’re unable to identify you as a customer, this review may have been posted in error or intended for a different company. If you believe this is a mistake, please contact us directly with your order number or relevant details so we can look into this further. Kind regards, MMarine Online Inc Management Team

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Berkan Esmer · 1 review · Verified · Experienced 2025-12-03 ·

Quick respond

Quick respond, easy transfer.

Reply from MMarine Online Inc2025-12-29

Dear Berkan, Thank you for your review! We’re glad to hear you found the response quick and the transfer easy. We appreciate your feedback!

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Gian · 1 review · Verified · Experienced 2025-11-25 ·

Great service

Great service. Every time I buy from them, I’m always really happy.

Reply from MMarine Online Inc2025-12-29

Dear Gianluca, Thank you so much for your kind words and continued trust! We’re delighted to hear you’re always happy with our service.

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Nikolas Dicke · 1 review · Verified · Experienced 2025-11-19 ·

Great service

Reply from MMarine Online Inc2025-12-29

Dear Nikolas, Thank you for your kind feedback! We’re happy to hear you enjoyed our service. Enjoy your new Zipwake Kit Box 300 S

D
Douglas Brandner · 1 review · Verified · Experienced 2025-11-18 ·

It’s late and I haven’t received it yet.

Masoud, I want to thank you for taking the effort following the FedEx package which never did arrive. This should not reflect on you. I wanted everyone to know you shipped me another by UPS which did arrive. And thank you for all your follow up. I definitely will use you in the future. Sincerely, Douglas

Reply from MMarine Online Inc2025-12-02

Dear Douglas, We sincerely apologize for the ongoing inconvenience you’ve experienced with your shipment. Unfortunately, your package has been in transit with FedEx since November 17th and still remains in their possession. We truly appreciate your patience and understand how frustrating this situation has been. Our MMarine representative has been in continuous communication with you and has kept you updated throughout the entire process. Despite this, FedEx has reported three attempted deliveries, incorrectly stating that the business address was closed and that no one was available to receive the shipment. We know this is not the case, as you have been waiting at the marina office specifically for this delivery. We deeply regret the carrier’s negligence and the delay it has caused. Please rest assured that we are actively working with FedEx to resolve this issue as quickly as possible. Unfortunately, the carrier’s mishandling has resulted in a negative rating, despite the consistent communication and support provided by our MMarine team. Thank you again for your patience and understanding. We hope that once your order is delivered, your experience with MMarine Online will reflect more positively on the service you received. Thanks MMarine Online Team

M
Marcelo Kaidi · 1 review · Verified · Experienced 2025-11-04 ·

I've purchased from MMarine a few…

I've purchased from MMarine a few times. The pricing, service, and fast shipping is fantastic. They have become my choice for buying electronics and accessories for my sailboat.

Reply from MMarine Online Inc2025-11-11

Dear Marcelo, Thank you so much for your continued support and kind words! We’re thrilled to hear that our pricing, service, and fast shipping have made us your go-to choice for marine electronics and accessories. It’s always a pleasure to serve you, and we look forward to helping with your future sailing adventures. ⚓️

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Captain Grandpa · 5 reviews · Verified · Experienced 2025-07-28 ·

Ridiculous excuse for customer service…

Ridiculous excuse for customer service ! Sent mislabeled part or cheap Chinese replacement! Refused to research error , threatened to charge 25% restocking fee ! Avoid Avoid Avoid ! Use local sources for your boat needs !

Reply from MMarine Online Inc2025-11-11

Dear Michael, You placed your order directly through our website and personally verified the part — Bomar Flagship Series Elliptical Portlights, Part No. G618-18SS — with the manufacturer prior to purchase. Our representative also spoke with you multiple times to confirm the correct part, as this was a pre-order item, and explained the return and restocking policy. At that time, you mentioned money was not an issue as you proceed with the order. Please note that MMarine only sells brand-new, official parts sourced directly from the manufacturer. If there are any concerns about the product’s quality, they should be directed to the manufacturer. As stated in our terms and conditions, a 25% restocking fee applies to returns. We made every effort to assist and clarify your order, but communication from your side unfortunately ceased. Thank you for your understanding, and please don’t hesitate to reach out if you have any further concerns or need assistance in the future.

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Rip Claunch · 3 reviews · Verified · Experienced 2025-10-30 ·

Communication was great

Communication was great, selection and shipping of item was perfect…

Reply from MMarine Online Inc2025-11-06

Dear Rip, Thank you so much for your kind words! We’re delighted to hear that you were happy with our communication, selection, and shipping. It means a lot to us that you had a smooth experience from start to finish. We truly appreciate your support and hope to serve you again soon!

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Andrea Llosa · 1 review · Verified · Experienced 2025-10-17 ·

Fast response

Fast response, great customer service and friendly staff!! Would definitely buy from them again!

Reply from MMarine Online Inc2025-11-05

Dear Andrea, Thank you for your wonderful feedback! We’re so glad to hear you were pleased with our quick response and friendly service. Your support means a lot to us, and we look forward to welcoming you back to mmarineonline.com again soon!

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Nick Sharma · 2 reviews · Verified · Experienced 2025-10-29 ·

Great service

Great service, Masoud and team did a complex job and took good care of the yacht.

Reply from MMarine Online Inc2025-11-06

Dear Nick, Thank you so much for your kind words! We’re delighted to hear that you were pleased with the service and the care Masoud and the team took with your yacht. We truly appreciate your trust in us and look forward to working with you again in the future. Enjoy your new Vitrifrigo DP270IWD4-2 Fridge.

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Phil D. · 1 review · Verified · Experienced 2025-10-21 ·

MMarine answered my questions promptly

MMarine answered my questions promptly, items ordered were exactly as described at a very competitive price, will purchase from MMarine again.

Reply from MMarine Online Inc2025-11-05

Dear Phil, Thank you so much for your kind review! We’re delighted to hear that you were happy with our prompt service, product quality, and pricing. It’s great to know you had a positive experience with MMarine, and we truly appreciate your support. We look forward to serving you again soon!

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Anis Amri · 1 review · Verified · Experienced 2025-10-13 ·

fast service

Reply from MMarine Online Inc2025-10-23

Thank you for your kind words! We’re glad to hear you were happy with our fast service. Your feedback means a lot to us!

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Randy Frees · 2 reviews · Verified · Experienced 2025-09-26 ·

Excellent Online Distributor

The ice maker I wanted to purchase was held up on an overdue container. I was proactively informed when it arrived. I placed an order and the order process and shipping was timely and flawless. High marks for this online distributor.

Reply from MMarine Online Inc2025-10-09

Dear Randy, Thank you so much for your kind words and for sharing your experience! We really appreciate your patience while the item was restocked, and we’re delighted to hear that the ordering and shipping process went smoothly once it arrived. Your feedback means a lot to our team — we’re thrilled to have earned your trust. Enjoy your new Vitrifrigo IMXTIXN1-F Ice Maker.