No complaints!
I have always had great customer service, yet rarely have I had to use it. Orders and prices are spot on. Shipping has been great and I am happy!
Monument Metals (monumentmetals.com) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.
I have always had great customer service, yet rarely have I had to use it. Orders and prices are spot on. Shipping has been great and I am happy!
I've been dealing with other establishments for sometime. Their process is superior to others. Meaning if you come prepared and sorted for selling the process they have in place is very well put in place. The sorting and how they inform you of what their buying price is fair and above the rest. I will continue business with them due to the ethics they exhibit. A special shout to Amy who knows her "stuff". This young lady is well versed. Also to Alex for assisting with sorting. Both ladies very professional.
Monument Metals has been my go-to source for bullion for about two years. They seem to reliably have the lowest premiums and a broad selection. Recently I wanted to change my eCheck payment source and the COO helped me!
I've been 'stacking' for several years and found MM to be at the top of the industry. eCheck processing has been flawless since the start. They don't have everything, but have the best prices on almost everything they have in stock. have purchased silver and gold bullion, coins and 'junk silver.' Once eCheck clears orders have been expedited through shipping.
104 reviews matching