Mosaic Foods (mosaicfoods.com) has a 4.5 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. 88% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
My husband and I follow for the most part a plant based diet. We really appreciate the selection offered for plant based diet, and there has been nothing we did not like.
We love to hear that! It’s our mission to make plant-based eating both easy and delicious, so knowing we’ve hit the mark for you and your husband is the best compliment we could receive. Thanks for being part of the Mosaic family!
We have been very pleased by our meals an the wide variety of choices
We’re so glad to hear it! Providing that variety and keeping your taste buds happy is what we aim for. Thank you for being such a fan and for the wonderful recommendation
My husband and I are in love with Mosiac meals! We are trying to eat healthier with a very busy schedule and these meals have been a lifesaver. The flavors are so good and it really feels like fresh food even though it’s frozen. Absolutely recommend Mosiac to anyone and everyone!
We are blushing! Thank you so much for the incredible review. We’re thrilled that Mosaic has been a lifesaver for your busy schedules! h Hearing that you and your husband love the fresh flavors truly makes our day. Thanks for the support!
I like Mosaic foods because they are convenient they just go from freezer to microwave to table in a few minutes. What I don't like about this is it is a subscription which I have not been able to make changes to. It gets boring eating the same meals week to week.
Thank you so much for your review—we’re really glad to hear you’re enjoying the convenience of our meals! We’re sorry to hear you’ve had trouble making changes to your subscription. You should absolutely be able to switch things up so you’re not getting the same meals week to week. Our team would love to help get that sorted out for you and make sure your menu better fits your preferences. Please feel free to reach out to us at [email protected] , and we’ll be happy to walk you through it or make any updates for you.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service team. We truly appreciate your support and look forward to continuing to serve you!
I've ordered from Mosaic for awhile now. More soups than entrees as I'm nut-free, gluten-free, and vegan. They have more soups than I've seen elsewhere. The taste and quantity is all very good. The packaging isn't grate though as you can't microwave in the container as it's plastic lined. They say let thaw for 30 seconds. No idea why they think that's sufficient. We let sit in a bowl with hot water for several minutes before transferring to a microwaveable glass bowl. Don't order if it's super hot. The package delivery folks can't compete with the heat and the dry ice melts too fast.
Thank you for being a longtime Mosaic customer and for taking the time to share such thoughtful feedback. We’re so glad to hear you’ve been enjoying the soups and that they work well for your nut-free, gluten-free, and vegan needs. We also appreciate your comments about the packaging and delivery in warmer weather. Feedback like this is really helpful, and I’ve shared it with our team as we continue working to improve both our packaging and shipping experience. If you ever have an issue with an order please reach out to our team at [email protected] and we will be happy to assist. Thanks again for your support and for being part of the Mosaic community! 🌱
The food is tasty.I like how I can pause it or reschedule an order. I would like to see more varieties of food. I would also like to see a focus on meals that are higher in fiber.
Thank you for your review! We’re so glad to hear you’re enjoying the food and the flexibility to pause or reschedule your orders. We also really appreciate your feedback about adding more variety and higher-fiber meal options. I’ve shared this with our team for consideration as we continue to expand our menu. 🌱
Good food made from whole foods with decent variety of flavor profiles. Flexible box options without pressure to commit to a plan - have been averaging about one box a month for 6 months. Responsive customer service and reliable delivery. Would recommend if you are looking to increase plant based foods in your diet and have enough freezer space.
Thank you so much for your thoughtful review! We’re so glad to hear that you’ve been enjoying the variety of flavors and the convenience of ordering boxes in a way that works for you. It’s great to know that our flexible options, reliable delivery, and customer support have helped make your experience a positive one.🌱😊
Thank you so much for your kind words! We’re so happy to hear you enjoyed the food and had a great delivery experience. We truly appreciate you taking the time to share your feedback! 💚
The boxes were pretty, customer service was decent, shipping went well, and you can order only a few as opposed to 12 each week or whatever...but the flavor....I was sad that to me, they didn't taste very good. And I am not a picky eater by any means. :(
Thanks so much for giving us a try and for sharing your honest feedback. We’re really glad to hear the delivery and experience went smoothly, but we’re sorry the flavors didn’t hit the mark for you. If you’d ever like help finding options that may better suit your preferences, our team at [email protected] would be happy to help anytime! 💚
It was really hard to find vegetarian/vegan microwave meals that had enough protein and fiber for my partner and I. We've been consistently impressed with Mosaic and have been getting them delivered for a few months now, mostly to take to work for lunch. My favorite is the jerked lentils and plantain bowl, which one of my coworkers calls my "gourmet lunch!" As of our last physical we've both lost some weight and our cholesterol is also down. Thanks Mosaic!
This makes us so happy to read! 💚 We love hearing that Mosaic has made it easier to get enough protein and fiber—and that it’s become a go-to “gourmet lunch” at work 😄 The health wins are incredible too! Congrats to both of you! Thanks for trusting Mosaic Foods to be part of your routine.
I've been really impressed with Mosaic Foods! The quality of the food is excellent - everything tastes fresh and flavorful. What really stands out is their fast delivery service - my orders always arrive quickly and well-packaged. The convenience of having healthy, ready-to-eat meals delivered right to my door has been a game-changer for my busy schedule. Highly recommend for anyone looking for nutritious meals without the hassle of cooking from scratch!
Thank you so much for the amazing review! 💚 We’re thrilled to hear you’re loving the fresh flavors and that delivery has been quick and seamless. Making healthy, ready-to-eat meals convenient for busy schedules is exactly what we’re all about — so it means a lot to know it’s been a game-changer for you. Thanks for being part of the Mosaic community!
The meals are delicious and filling and always delivered in great condition without any problems. I highly recommend trying Mosaic, it’s definitely worth it!
Thank you so much for the love! 💚 We’re thrilled to hear your meals have been delicious, filling, and arriving in perfect condition. That’s exactly the experience we aim to deliver every time. We truly appreciate the recommendation and are so glad to have you as part of the Mosaic community!
My very first order never arrived. But Customer Service was proactive and addressed the issue immediately and gave me compensation towards my next order. Great Service! I started using Mosaic because I have cancer and I need to eat a more plant based meals. They have an excellent selection of meal offerings plus healthy soup choices. I am not vegan but I have enjoyed all of my meals. I can change them up with each order if I want to. They always notify me when they have started working on my next order and give me plenty of time to make changes, including skipping a week if I need to. I am a very happy customer of Mosaic Foods.
Thank you so much for sharing your experience 💛 We’re incredibly sorry your first order didn’t arrive, but we’re glad our team was able to step in quickly and make it right. It truly means the world to hear that Mosaic has been a helpful part of your journey toward more plant-based meals. We’re so happy you’re enjoying the variety (especially the soups!) and the flexibility to customize each order to fit your needs. We’re cheering you on and are so grateful to have you as part of the Mosaic community 💚
Great vegan options coupled with no preservatives and the ability to freeze for multiple months.
We’re so glad to hear we hit the trifecta for you! Keeping things plant-based and preservative-free is a huge priority for us, and we love that our meals are making your long-term meal prep a breeze. Thanks for the support! Happy freezing!
I am all about storage and freezing yet I was never able to get the same textures and aromas from my stored cooking. I assume the pro freezers are doing the job coz I keeping the separate ingredients is still OK yet freezing the whole meal never worked for me. I think Mosaic Foods is the best frozen meals you can get and they worth their price.
Thank you so much for your thoughtful review! We’re so glad to hear you’ve noticed the difference in texture and flavor! That’s exactly what we work so hard to preserve through our freezing process. It truly means a lot to know you feel our meals are worth it. We appreciate your support and are grateful to have you as part of the Mosaic community!
Great food, and even better customer service. Super attentive if any issues come up with delivery (which has only happened once or twice).
Thank you so much for the kind words! 💚 We’re thrilled you’re loving the food, and it means a lot to hear our team was there when you needed us. We truly appreciate your support!
I recently discovered that my checking account was charged for a second meal delivery even though I have only eaten one meal from the first shipment. I did not request another delivery, and I do not have room in my freezer to store additional meals. I had planned to order future deliveries only when I needed them, but the website offered no option to set a flexible delivery schedule or request meals on demand. There was also no way to place an order or manage my account by phone. When I searched for help, the company’s phone number was difficult to find, and even after locating it, I could only leave a voicemail—there was no way to speak with a live customer service representative. Because I was out of the country for a week, I did not see any email notifications about an upcoming delivery. As soon as I noticed the unexpected charge, I contacted the company. Unfortunately, they were unwilling to stop this delivery or refund my account for the shipment I neither requested nor wanted. During my conversation with the company, they acknowledged that their webpages need redesigning to allow customers greater control over delivery frequency—especially for individuals who have limited freezer space or who prefer to order meals at their own pace. Their suggested “solution” was that I give the unwanted meals to a homeless shelter or to neighbors. While I appreciate helping others, I prefer to donate intentionally and in ways that make the best use of my resources—not because of a flawed ordering system. My experience highlights two important changes the company urgently needs to make: Provide a valid customer service experience. 1.) Customers should be able to speak with a representative—especially when unexpected charges appear or when immediate assistance is needed. 2.) Redesign the website to allow flexible, customer‑controlled delivery schedules. Customers should be able to opt into deliveries only when they are ready, with clear options to pause, delay, or customize frequency. Until these changes are implemented, I strongly recommend speaking directly with customer service at 317‑597‑6409 before placing an order.
Thank you so much for taking the time to share your experience. We’re truly sorry for any frustration this caused. When you reached out to our team, your order had unfortunately already been cooked, packed, and handed off to the carrier. At that stage, we’re no longer able to stop or reroute shipments, and we know that’s disappointing, especially when freezer space is limited. We’d also love to share a bit more clarity around how Mosaic works. Our service is a subscription, and when signing up, customers select a delivery cadence that works best for them, anywhere from every 1–4 weeks. To help avoid surprises, we send both an email and a text reminder three days before the scheduled charge date, and orders can be skipped, modified, or canceled at any time up until that charge date. For customer convenience, the quickest way to reach our Customer Experience team is by emailing [email protected], where our agents are happy to help as quickly as possible. We also offer a voicemail line for those who prefer to call, and all messages are returned within 24 hours. We truly appreciate this feedback and are grateful you took the time to share it. Hearing directly from customers helps us continue improving the experience for everyone.
We love Mosaic Foods! We're a vegan family, and they always have plenty of options to choose from. We use it for a few lunches and one dinner a week, and I always look forward to the meals and the ease of preparing them. It's definitely more pricey than cooking from scratch but also way less than delivery (our go-to when we didn't feel like cooking) so it ends up savings us money. The delivery is always on time, and we've never had an issue with the quality of the food. I also love that the ingredients are generally kitchen-grade - no weird additives here!
Thank you so much for the kind words! We’re thrilled to hear Mosaic fits so well into your family’s routine and that you’re enjoying both the convenience and the quality of the meals. It means a lot to us that you appreciate the vegan options, reliable delivery, and simple, kitchen-grade ingredients. Thanks for being part of the Mosaic community 💚
I had several orders now - the meals are not as pictured - they look fresh and natural, but other than the noodles, the ones with veggies come out more like a stew-like consistency. So texture-wise basically the same goopy stew-like mix once heated, regardless of using the microwave or stovetop method. Flavor is ok, but not that special. My disapointment come from the texture - I was hoping for real flash-frozed ingredients but this is not at all like fresh ingredients pictured. So that feels misleading. Best thing I could say is it is a healthier TV dinner than what you would get from your frozen food section which is a good thing at least, they seem to deliver on that.
Thank you so much for sharing your experience. We’re glad to hear you found the meals fresh-tasting and appreciated them as a healthier alternative to typical frozen options — that means a lot to us. We’re sorry the texture wasn’t what you expected, especially compared to the photos. Some of our veggie-forward meals do reheat with a softer, more stew-like consistency, and we understand how that can be disappointing if you were hoping for more distinct ingredients. Your feedback is incredibly valuable, and we’re sharing it with our culinary and marketing teams as we continue refining both our recipes and how we set expectations. We truly appreciate you taking the time to help us improve.
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