Movewheels

Very good service

Harry was my main contact there. He did everything he could to help me get the vehicle picked up as early as possible. And was great with communication with me.

Harry went above and beyond to help me…

Harry went above and beyond to help me get my boat home. He communicated the entire way. I would always recommend them.

Harry Andres is the Man!

Harry Andres! Just a quick thank you for a job well done! I think you found the best drive in the United States, Vlad did a great job, kept in touch with me all the way! Great customer service, I can't say enough. Hope you keep him around, you make a good team! Thanks again! JohnL

They don’t communicate with people

They don’t communicate with people , they be lying bout everything

I was worried about shipping my car…

I was worried about shipping my car across states, but Gary took care of everything. The whole process was simple and smooth. The quality of service exceeded my expectations, and the value was excellent. Great job Gary

Reliable and Hassle Free Car Shipping

I had a great experience with Gary. He handled the entire process with care and kept me updated throughout. The quality of the service was impressive, and the value for the price was unbeatable. I’ll definitely use this service again if needed.

i loved gary service

i loved gary service. Highly recommended and great job done. smooth and elegant work.

gary the best

Good Gary❤️❤️❤️❤️

Great gob Gary

Gary

Gary is so helpful and talented

Great job Gary

ĝood gary

very good work gray

Thanks Gary for your patience with me

Thanks Gary for your patience with me . He went right and left to make me happy

Gary did a great job transporting all…

Gary did a great job transporting all my cars from state to state! Thank you again!

Completely stressfree and a worthwhile…

Completely stressfree and a worthwhile experience and I think it wouldn't have been possible without Gary!

Hi i would like to share my experience…

Hi i would like to share my experience not only as a customer also as an agent working there for Carshipcentral , movewheels and true carrier it's the same company with different names and how they ask us to scam people and keep on asking for more money overtime here is how it works they will provide a low price to get you sign a contract and get the CC info and keep on pushing the dates till you end up paying more so they make more money and get the lowest price for a driver it doesn't end here as an employee i had a family emergence and provided what's going on to the sales manager and got sick the next thing that i was told that i got fired and will not be paid for the month that i worked almost the full month it's up to you to give them your business or not after reading this but remember that you will be making a fool out of yourself

Grateful for my experience with this…

Grateful for my experience with this company Gary is the man

Gary seems great; Carrier inconclusive…

Gary was very kind and patient with my concerns. He took time to listen address the concerns. The carrier, on the other hand, was poor at communicating and took more time than we thought necessary. It's been a month and a week and we still don't have our motorhome. We don't know yet if his excuses may have been ligitament, so this criticism may be too harsh.

Extremely Disappointing Experience – Poor Service, Communication, and Accountability

If I could give Move Wheels less than one star, I would. My experience with this company was frustrating from start to finish and absolutely not worth the high price I paid. To begin with, they quoted me $1,200-1500 in the beginning which turned into $2,200 at the last minute- something I almost feel was premeditated. They also picked up my vehicle later than scheduled with no clear communication about the delay. I had this process meticulously planned out; while taking leave I returned home and intended to be able to oversee and assist with pickup. But, due to lack of planning on Move Wheel’s part, my family was tasked with doing this as the towing company arrived a day late and I had already left. Additionally, the tow truck driver who came to pick up my car did not even know how to drive a manual, and my uncle (who had never driven this car before) had to drive my car up onto the truck himself. This caused me and my family a great deal of stress off the bat. Throughout the process, I was forced to constantly reach out just to get basic updates. There was no tracking information provided, and any attempt at coordination felt like I was chasing them down for answers. For a premium-priced service, the lack of professionalism and efficiency was shocking. Once my vehicle finally arrived (late), my fuel door and a trim piece from the rear bumper (totalling about $700) were missing. Upon reaching out to Move Wheels for a resolution or information they just told me to talk to the shipping company THEY contracted- something I would expect them to do for me as I paid them to deal with the shipping company. The one bright spot in this mess was Noah, who was polite, responsive, and genuinely tried to help. Unfortunately, even with his efforts, he was clearly limited by a disorganized system and could not make things move smoothly. The worst part came after the transport was finally complete. Due to the delays and overall poor service, I tried to negotiate some sort of reimbursement or resolution. Despite weeks of calls and follow-ups, I received no response from the billing department or upper management. It felt like once they had my money, they simply didn’t care. In the end, I did not receive the service I paid good money for, and I would strongly caution others against using Move Wheels. The only thing this company does is charge you almost double the price to simply find the actual transportation company that will be shipping your vehicle. I myself could have done this cheaper with less stress. A company that charges premium prices should be accountable for its service—this one clearly is not.