Easy online ordering and fast shipping
Easy online ordering and fast shipping. Items came well packed and order was complete without anything missing.
About MurCal, Inc.
Data updated- Website
- murcal.com
- Category
- Construction & Manufacturing
- Location
- United States · Palmdale
- Status
- Unclaimed
- Last 12 months
- 13 reviews
- Replies to negative
- 100% (3/3)
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Is MurCal, Inc. legit?
MurCal, Inc. (murcal.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Purchased temp indicator that was over…
Purchased temp indicator that was over two years old on the shelf. It never worked. No warranty honored. Had to purchase another one. Terrible customer service.
Reply from MurCal, Inc.2023-12-11
Hi James, please shoot me an email at [email protected] with your order number. I'd like to look into this for you. This isn't our standard policy.
Fast and reliable service
Shipping so expensive and it took 2…
Shipping so expensive and it took 2 months plus to even ship I thought they scammed me at first but then I got the email packaging on point but only the shipping issue, great company<3
Reply from MurCal, Inc.2023-12-11
I'm sorry that the delivery on your part took so long. Sometimes, we are at the mercy of our suppliers. Did you check on the status of your order while you were waiting? Did we let you know that it was going to take this long? Thank you and hopefully, your next order will ship in a more timely manner.
Very knowledgeable salesperson.
Very knowledgeable salesperson. Shipping was fast and reasonable.
Fast and friendly service...,thank you
Great service
easy to work with and go the extra mile…
easy to work with and go the extra mile with a quality product you cant beat it
Service Excellence
Received the product in a timely manor. It was exactly what we needed. We will order from Murcal again!
I received the correct Toro part
I received the correct Toro part from this company on the first order. The item was as described and the same item I saw in the pictures. The five companies before couldn't do that.
Ordered 2 Powerview 78700615 display and with it being plug in play was an easy install
Order two Power view displays and they arrive within 2 days, customer installed and he is back up and running and ready to sell his boat.
Ordering with Murcal seems like a…
Ordering with Murcal seems like a strange experience for some reason. Maybe just a more friendly customer service be good.
Good Service and supprot…
Minor problem with controller shipment but otherwise very good service and support
First impressions
Over all positive experiences, slight issue with shipping where unit was not picked up by overnight service provider and I was advised otherwise
Very positive first hand experience
Proficient, efficient and prompt processing of order. very pleasant experience with placing my first order with Murcal
Great selection of items
Received the items needed in a timely manner.
Fast and easy
Fair prices, easy to but, fast shipping
Incorrect product recommendation, difficult return
I spoke to a representative and explained the application for the part I was trying to buy. After it arrived, I contacted the manufacturer for advise on install and wiring and I was informed that the product is not even close to applicable for my needs (it would fail very quickly if used as described). Murcal tried to charge a 15% restock fee, in addition to return shipping. After back and forth they seemed to have very little empathy or acceptance that they made a mistake, but finally agreed to waive the restock fee. They left a slightly passive aggressive note on the RMA "customer ordered wrong part". I'm frustrated with their incorrect product advice, and when more frustrated with their customer service during return. Will not be back.
Reply from MurCal, Inc.2023-02-27
Hello. I am sorry to see that you had such an unpleasant experience with my company. I greatly appreciate your candid feedback and will do my best to use this to improve our service. We are here to make the lives of our customers easier, not harder. Please accept my sincere apologies. If you have any further information that will help me sort this out, please email me directly at [email protected]. I am looking forward to hearing from you. Sincerely, Bob Murphy - President, MurCal, Inc.
Had the product and was able to ship it…
Had the product and was able to ship it same day
MurCal was incredibly kind and…
MurCal was incredibly kind and attentive to our needs.