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Most Valuable Print (MVP)

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161 reviews

4.8161 reviews
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About Most Valuable Print (MVP)

Data updated
Website
mvprint.my
Category
Business Services
Location
Malaysia
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
100% (5/5)
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About this business

We provide online printing services.Our Services:- Business Card- Flyer / Leaflet / Brochure- Booklet- Banner / Bunting- Envelope- Bill Book- Label Sticker- Poster- Wedding / Invitation Card- Voucher / Ticket- Presentation Folder- Paper Bag- Other Customize PrintWhy MVP?EASY AS 123From online enquiry to doorstep delivery, everything is done with a few simple clicks at the comfort of your own premise.From A-ZWe offer a one-stop solution to all your printing needs, including marketing plan, design, final print out, etcAFFORDABLE PRICESLower prices for higher quality!NATIONWIDEWe provide prompt and efficient service to our clients nationwide.

Written by the business, not verified by us.

Is Most Valuable Print (MVP) legit?

Most Valuable Print (MVP) (mvprint.my) has a 4.8 out of 5 rating on OK.one, based on 161 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Easy to navigate website

Easy to navigate website, great customer service and speedy delivery

Reply from Most Valuable Print (MVP)2024-06-02

Thank you for your fantastic review! We're delighted to hear that you found our website easy to navigate and appreciated our customer service and speedy delivery. We look forward to serving you again!

Even though I was not sure how reliable…

Even though I was not sure how reliable and when possible to receive, the delivery was as quick as in 3 days after order, with editing my older .ai file in another printing company's format and confirming the result preview in pdf. nice work

Reply from Most Valuable Print (MVP)2024-05-31

Thank you for your wonderful review! We're glad to hear that you were pleased with our quick delivery. It's great to know that the preview confirmation process met your expectations. We appreciate your kind words and look forward to serving you again.

Long-Term Customer

We have been using MVP's services since the beginning of our operations and have found them to be highly professional. While there may be occasional hiccups, they are always quick to respond to our concerns. When issues arise, they guide us through the complaint process and typically provide a solution within 1 or 2 days. If a replacement or refund is not possible, they patiently explain the reasons why. We have tried other printing companies before, but none have been as responsive as MVP. I applaud them for their professionalism.

Reply from Most Valuable Print (MVP)2024-05-24

Your recognition of our efforts means a lot to us. We appreciate your continued trust and support, and we look forward to serving you for many more years.

Happy Customer

Reviewd the requests and resolved changes very fast.proactive and timely service. Very happy.

Reply from Most Valuable Print (MVP)2024-05-24

Thank you for your wonderful review! We're delighted to hear that you are very happy with our proactive and timely service. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future.

I am a returning client

I am a returning client. In the last two months, I have placed up to 4 orders for two different card templates. Prices are competitive, and quality is top. The reason for my return is the service which is lightning-fast and 100% customer focused!

Reply from Most Valuable Print (MVP)2024-05-22

Thank you so much for your glowing review and for being a loyal customer! We are thrilled to hear that you find our prices competitive and our quality top-notch. It's wonderful to know that our fast and customer-focused service has made such a positive impression on you. We truly appreciate your continued trust in us and look forward to serving you again in the future.

Complaint Regarding Print Quality and Lack of Support

The print quality and color does not match the file I provided, with a variation of around 20%. I was assured that this would not be an issue before approving the print. I am disappointed by the lack of recourse and support for addressing this problem. This experience has resulted in wasted money and a product that does not meet expectations. All the replies on color issues were only provided after receipt of the card and complaint made and not during the process of approving. I have the text messages to validate that as well. posted the question to you if the text on card will be clear and readable correct? your response "YES. All clear and sharp, can we proceed to print?: (Friday 11:33am 17th May 2024)

Reply from Most Valuable Print (MVP)2024-05-22

Thank you for your feedback. We would like to address the concerns you raised in your review: 1. It was clearly stated at the bottom of the artwork approval that we do not guarantee an exact colour match and that we have a colour tolerance of up to 20%. A reasonable variation in colour between the original materials, proofs, and the completed order is considered acceptable print quality. After comparing the photo of the final print you sent with the artwork approval, we found that the final print is within our acceptable range. 2. When you asked us, "How to try just in case the print doesn’t look good?", we recommended printing a batch to test first. We did not assure you that colour variation would not be an issue, especially since this point was not discussed further regarding our 20% colour tolerance policy. 3. Your inquiry with us was regarding the legibility of the text, for which we advised you to print out the artwork approval to verify. 4. We have explained that colour variation is common in printing due to various factors such as material, finishing, screen brightness, and screen calibration. These factors can cause differences between what you see on screen and the final product. While we understand this may be frustrating, it is a common issue in printing that is often unavoidable. We regret that we were unable to meet your expectations and appreciate your understanding in this matter. Edited: Thank you for your clafication. Yes, you did ask if "The text on the card will be clear and readable, correct?" to which we responded, "YES. All clear and sharp, can we proceed to print?" Your initial pre-approval inquiries focused on text legibility, not colour. The current complaint is about colour variation, not text clarity. Our responses on colour issues were provided after you received the card and raised a complaint. We appreciate your understanding.

Speed and correct...that's what a…

Speed and correct...that's what a customer needs very much!

Reply from Most Valuable Print (MVP)2024-05-09

Thank you for the fantastic review! We're delighted to hear that our speed and accuracy met your needs. Your satisfaction is our top priority, and we appreciate your recognition. Looking forward to assisting you again in the future!

They were very attentive and fast…

They were very attentive and fast production. Product delivered as i imagined it to be. Will definitely return to them in future

Reply from Most Valuable Print (MVP)2024-04-15

Thank you for the glowing review! We're thrilled to hear that you found our service attentive and our production fast. It's fantastic to know that the product met your expectations. We look forward to serving you again in the future!

From design

From design, to print, to delivery within a couple of days. Quality of print is good.

Reply from Most Valuable Print (MVP)2024-03-25

Thank you for the wonderful review! We're delighted to hear that you had a seamless experience with us, from design to delivery within just a couple of days. It's great to know that you're satisfied with the quality of the print. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Great business cards

Used MVP for business cards and they were absolutely excellent. I used the design service and MVP followed my request for something clean and simple. I saw a number of drafts allowing me to. to change the weight and boldness of some of the writing. The final product looks fantastic.

Reply from Most Valuable Print (MVP)2024-03-15

Thank you for the glowing review! We're thrilled to hear that you had an excellent experience with MVP for your business cards. It's fantastic to know that our design service met your needs for a clean and simple design, and that you were pleased with the flexibility to adjust details throughout the process. We're delighted that the final product looks fantastic! Your satisfaction is our priority, and we look forward to working with you again in the future.

Very happy with business card and flyer…

Very happy with business card and flyer prints. Would use this service again.

Reply from Most Valuable Print (MVP)2024-03-06

Thank you for your excellent feedback! We're delighted to hear that you're very happy with your business card and flyer prints. We appreciate your business and look forward to serving you again in the future!

Highly satisfaction with reasonable price

Process super fast, take time not more than 10 days. Product received with good condition, friendly and good services. Will repeat order from MVP!

Reply from Most Valuable Print (MVP)2024-02-05

Thank you for your wonderful review! We're thrilled to hear that our process is super fast, and you received your product in excellent condition. We appreciate your kind words about our friendly and good services. Looking forward to your next order with MVP!

Great quality & service

Great quality printing and paper. Staff is super helpful. I definitely will print here again!

Reply from Most Valuable Print (MVP)2024-02-04

Thank you for the glowing review! We're delighted that you found our printing quality and paper great, and our staff helpful. We look forward to serving you again in the future.

Nice

overal its okay. very good and fast 👍🏻 sure will repeat.

Reply from Most Valuable Print (MVP)2024-01-17

Thank you for your positive review and the four stars! We're glad to hear you found our services to be very good and fast. We're looking forward to serving you again in the future. Your repeat business is greatly appreciated!

Irregular cut, bad appearance

My name card design has horizontal colour bar at the top and bottom , but the name card was cut irregularly, making the colour bar imbalances , one end is bigger than another end . Look unprofessional.

Reply from Most Valuable Print (MVP)2023-12-08

Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced. Our standard alignment tolerance for printing is between 0.5mm to 1.5mm. We kindly request that you measure the alignment discrepancy on your card. If it exceeds our specified tolerance, please send us an email with the details so that we can escalate this to our investigation team for a thorough review. We take quality seriously, and your feedback helps us improve our services. We appreciate your understanding and patience as we work to resolve this issue for you. If you have any further questions or concerns, please don't hesitate to contact us. ---------- Edit: We have sent you an email containing a video guide that demonstrates how to accurately measure and record the alignment discrepancy. If you find that the alignment issue on your cards exceeds the specified tolerance range, kindly respond to the email by providing us with a video recording, following the instructions in the guide. Be sure to include all the boxes of cards in the recording. This will help us thoroughly assess and address the issue. If you have any questions or need further assistance, please don't hesitate to reach out.

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