Alloy Health (myalloy.com) has a 4.5 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I ordered eye, two face and one body cream. Received the eye and face cream on June 18th. Noticed the cap was off and thought it seemed light but didn’t really understand how much a dose weighed. I purposely used 1/2 the prescribed dose because I was afraid it would run out. I emailed them at the beginning of July with my concerns of running out and that I paid for three months supply. Their response was one that lacked concern. Of course I ran out July 29th so I emailed them and they basically told me their policy is to let them know in 14 days of any concern. So consequently so sad too bad. This is way too expensive to get less than one month out of a three month supply. I am canceling my subscription and sourcing it elsewhere. What a scam!!!!! Sell you three months supply but only give you one month.
Update to their response:
Your dispensers are metered and the prescription said one pump once to twice a day. There should not be variation in the amount because it is metered and skin absorption does not matter when you are dispensing 1/2 the prescribed dose. It should have lasted twice as long. Your response is BS. If I used less than prescribed I should get the proper amount to last the 90 days I paid for. That is unless your pump doesn’t dispense the proper amount which would also leave you with a big issue. If you charge everyone for 90 days but only provide them with thirty days, you are committing fraud.
Reply from Alloy Health2026-08-03
Thank you for your feedback. We're very sorry to hear you've had a negative experience! That is most definitely not what we want for you. The product usage can vary a lot depending on skin absorption and how often you're using it. If you have any questions, you have unlimited messaging with your doctor, who is always here to help!
The representative who helped me, Osman, gave me exceptional customer service. I had an issue with an order and I was treated with courtesy and received timely communication, which ultimately resolved my problem. Thank you!!
Never got rx and called many times. Address was incorrect and I keep telling them. Asked to cancel they still can’t get back with me on that
Reply from Alloy Health2026-07-30
Hi there,
We're so sorry to hear about your experience. Our support team will be reaching out to you shortly to help get this resolved.
Thanks,
Alloy Support
The entire process from evaluation to receiving medication every 90 days has been effortless. I have changed addresses twice this year and medication has arrived at the right address and on time! I am also feeling better with more energy and sleeping better and muscle mass has improved with a little estrogen in my system!
This wonderful product isn't always this easy to get elsewhere!!
My Primary Care Physician referred me to a GYN further than I'm comfortable driving, making it difficult for me to obtain the Estradiol which makes my life tolerable. Therefore I was so glad to learn that Alloy makes it possible for me to communicate with a physician online, order the product I need, and have it delivered to my door. How wonderful!
The new estrogen patches are disappointing. They itch my skin and are flimsy. I continue to like your other products & your company, however, and what it stands for.
Reply from Alloy Health2026-07-30
Hi there,
Thank you for sharing your feedback. We're sorry to hear you're not loving your current product. Please know you're always welcome to message your doctor to discuss other options that might work better for you.
We really appreciate your continued trust in us and in our other products. Thanks for being part of the Alloy community!
Alloy Support
MyAlloy makes it so easy to get the care I need! The doctor was very thorough in answering any questions I had, and I received my treatment plan quickly. I'm very happy with how it's going so far.
