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Health & Medical

myotcstore.com

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101 reviews

3.8101 reviews
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About myotcstore.com

Data updated
Website
myotcstore.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
71 reviews
Replies to negative
0% (0/28)
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About this business

Buy OTC Medicines, OTC Vitamins, Feminine household and baby needs, Bath and Beauty at rewards point prices.

Is myotcstore.com legit?

myotcstore.com (myotcstore.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the fast delivery service, noting that packages arrive promptly and come with helpful updates. Shoppers frequently mention that finding needed items is simple, and prices remain quite competitive and affordable. Furthermore, people find the online ordering system smooth, highly reliable, and very easy to navigate. Some reviewers were not happy with receiving incorrect items or missing products in their shipments. Buyers also mentioned instances where packages arrived with damaged boxes or unsealed product tubes. Others pointed out unexpected delivery fees or frustrating experiences when dealing with customer service.

Auto-generated from all reviews of this business. For reference only.

What people say

I Ordered 10 Jars of Windmill Vitamin E Ointment and Received A New Version of the Product That Contains Petroleum Which I Won’t Use.

I ordered 10 jars of Windmill Vitamin E Ointment based on the item photo and ingredients. A day later, the website changed the photo to the “new packaging .Not only was the packaging of Windmill products changed, but so did the formula of ingredients in the Ointment which I discovered when the items arrived. I reported this to customer service and was told by 2 people that I could return the 10 jars at my expense . I don’t think I should have to pay the return shipping because it is NOT the product I ordered. I ordered the Ointment that doesn’t contain Petroleum.At least I could have been notified of the addition of Petroleum, snd asked if I wanted that new product. But I was not given the opportunity . It was shipped anyway and now I am expected to pay to return it? Clearly in this instance I should be able send the products back without having to pay shipping. Yesterday I responded to the latest email and stated these facts and have not received an answer. It’s not my fault that I ordered something I don’t want…simply the Windmill company changed the formula and the new product was uploaded AFTER I paid for my order.

What happened to the delivery 🤔

I'm not saying this was any fault of your company, however within a day after purchasing I got an email from FedEx stating they had lost my order. Then a day later I got an email I believe it was from myotcstore that it had been rerouted on UPS. Then another day later I was notified that it was in route with USPS. Other than a delay in delivery, the items arrived thankfully undamaged. My very first order however I would give a 5 star review, so I will give it another try. I give you a B+ grade for now.

I missed a whole 6pcs of John freida…

I missed a whole 6pcs of John freida blue shampoo was missing from my order and 1 extra bottle came in leaking and damaged. I sent a message on the contact link, no response. I emailed the email on website, no response. I called and could not speak with anyone. This brand needs to do better plus you owe me a refund

Bad return policy

I bought like 15 cans deodorant sprays, down to my last few cans to my surprise none of them were spraying so I reached out to them complaining about the problem and they said the Company has a 30 day return policy and they would not replace it, so my question is if I needed to try every can when I got the shipment? There service sucks as well as their retail store on 13th Ave. in Brooklyn.

Poor Customer Service Relations

When UPS dropped off my package this afternoon the box was broken and open and items were missing. 2 × Alba Botanica Natural Acnedote Maximum Strength Face And Body Scrub - 8 Oz 1 × Alba Botanica Hawaiian Coconut Cream Lip Balm, 0.15 Oz Please either send the items or refund me for them thanks. I called and sent the above message and haven’t received any response.

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