My Site Plan (mysiteplan.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
For the price I can’t justify it being wrong and me finding the documents 3 times now I don’t think I will use again
Reply from My Site Plan2026-07-03
Hi Dean -- Thanks for your feedback. We're sorry your experience with our service wasn't 5-star. As you may know, we work remotely, using GIS data for property lines (unless the client provides survey data), publicly-available satellite imagery and client input. We make any changes that are within the scope of the plan, free of charge, for 90 days. The drafter assigned to your order will be happy to make any revisions you need. Please give us a call at 800-969-6415 anytime M-F, 8a-4p MT (ask for Lisa) so we can assist you further. Thanks again.
Due to your inaccurate drawing/ Fully corrected 7/06/2026
Due to your inaccurate drawing of our property, I had to go to the county to get a more accurate set back. According to your numbers I practically owned all the property to my neighbor on one side and had only 11 feet on the other which would have put my sprinklers and landscape in my other neighbor's yard. I just don't think the expense for such an inaccurate report is fair.
07/06/2026 They corrected and explained everything to my full understanding and gave me a credit that was fair. Very good company to work with and was more than willing to accommodate. Changing my rating accordingly.
Reply from My Site Plan2026-07-03
Hi Jeff -- Thanks for your feedback. We're sorry your experience with our service wasn't 5-star. As we make clear on our website, we use GIS data for property lines (unless the client provides survey data), publicly-available satellite imagery and client input to create non-certified site plans for permitting when a signed, stamped or sealed plan is not required. We didn't see a survey uploaded with your order, so we used GIS data (the same data found on most county parcel maps). We're not sure why the GIS data for your property lines was so different from what you know to be true (it may have been the satellite overlay) and we would very much like to hear from you to better understand the specifics. Can you give us a call at 800-969-6415 anytime M-F, 8a-4p MT (ask for Lisa). Thanks again, Jeff.
Great service in a timely fashion. I use them often!!
Reply from My Site Plan2026-06-30
Hello Jason! Thank you for your continued support! We're glad you can count on us for fast, reliable service and look forward to helping with your future projects.
This was my first time using this service. Everything went great! Had my site plan back by lunch, I added the well and septic to it, and it was off to the zoning office by the end of the day. I'll definitely be using this service again!
Reply from My Site Plan2026-06-24
Hello Eric! Thank you for the great review! We're thrilled your first experience with MySitePlan was so smooth and that we could help keep your project moving. We look forward to working with you again!
I needed a copy of my site survey ASAP to provide to my HOA for a home improvement project I'd contracted for. They provided me with what I needed within 24 hours of my request and responded to an inquiry I'd sent right away. I'm very pleased with their service.
Reply from My Site Plan2026-06-21
Hello Jackie! Thank you for your review! We're glad we could get you the information you needed quickly and provide prompt support. We appreciate your kind words!
Not as accurate as I hoped I provided all the info and still had Mistakes. Overall it was a good detailed site plan .
Reply from My Site Plan2026-06-15
Hello Cesar! Thank you for your feedback! We're glad we could save you valuable time and provide a detailed site plan. We appreciate your comments and are always happy to make revisions to help ensure the plan meets your needs.
Site plan was accurate and delivered quickly. I requested one small addition and it was added with no hassle. Very pain free interaction and it got me exactly what I needed to get my residential building permit.
Reply from My Site Plan2026-06-14
Hello! Thank you for the great review! We're glad the plan was detailed, delivered quickly, and helped you get the permit you needed. We appreciate your support!
From the first contact we made with Lisa regarding our need for a site plan, we were impressed with the knowledge and suggestions that were made to help us determine the best plan to go with. After some period of time for consideration, when we decided to go ahead with MySitePlan, she again was very helpful. The drafter she connected us with (Roberto) was also easy to deal with. After his first cut, we had a few minor changes to make which he incorporated and sent it back to us in a few hours.
Reply from My Site Plan2026-06-11
Hello Joanne! Thank you for the wonderful review! We're delighted that Lisa and our drafting team provided helpful guidance and quick turnaround times throughout the process. We appreciate your trust in MySitePlan and are glad we could make everything easy and efficient for you!
I missed the address, and then they send the correction without charging, good people
Reply from My Site Plan2026-06-11
Hello Madhusudhan! Thank you for your review! We're glad we could quickly make the correction and get everything sorted out for you. We appreciate your kind words!
Plan was at too small a scale for my purpose. Some of the dimensions were odd and difficult to understand what they were referencing. I needed the distance from the house to the property line but the drawing shows the distance from the edge of roof to the property line. I paid to have the utilities locations shown but they completed the drawing without asking for that information.
Reply from My Site Plan2026-06-12
Hi James -- Thanks for your feedback. We're so sorry your experience with our service wasn't 5-star. As you may know, we'll make any changes within the scope of the order free of charge for 90 days. While your drafter hasn't received any change requests from you, he will be more than happy to assist you with any revisions you may need. You mentioned the measurements from the roofline of the house to the property lines. We measure from the rooflines because we cannot see the wall lines via satellite imagery. If you need measurements from the wall lines, that's not a problem. Just let us know what the roof eaves measurements are (12", 18", 24" etc.) and we can revise those distance measurements from the wall lines to the property lines. You also reference the plan's scale in the order notes. As you may know, in addition to the size of the property, the paper size to which the drawing is scaled can dictate the best scale to use. You requested a custom paper size -- 22x34 -- so we scaled according to that. If you'd like us to adjust the scale, your drafter can do that too. Lastly, you purchased the Detailed Site Plan/Residential, which does include utility lines. As indicated in the order form, the customer needs to provide the location of those lines. We would very much like to hear from you by phone when convenient. Our number is 800-969-6415 and our phone lines are open M-TH 8am-10pm MT and Friday 8am-4pm MT. Please ask for Lisa. Thanks again, James
We love Igor! He always does a great job on our pool plans!! Thanks Igor!!
Reply from My Site Plan2026-06-09
Hello Casey! Thank you for the kind words! We're thrilled to hear Igor continues to do a great job on your pool plans. We truly appreciate your continued trust and support!
I'm very happy with this service. Igor drew up what I wanted, and made changes that I needed quickly. I'm so glad we used this service.
J
James W · 2 reviews · Verified · Experienced 2026-06-02 ·
★★★★★
Very fast
Very fast, personal service and fair price for what you get.
Reply from My Site Plan2026-06-08
Hello James! Thanks for the great review! We're so glad you found us and could save time and money compared to other options. We appreciate your trust in MySitePlan!
