New England Tack (newenglandtack.com) has a 4.2 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
Great belts. Well made. Sturdy enough to carry OWB. Beautiful designs. Only problem was I ordered quantity of two size 38. One came larger than that. Luckily I had a belt hole puncher and was able to make it fit. That's the only reason I didn't give 5-stars. Highly recommend.
Cha · 1 review · Verified · Experienced 2025-05-23 ·
★★★★★
Love the hat
Love the hat, quality is great, and it looks just like it looks in the picture! Fits well, no complaints at all. Customer service was also extremely helpful and prompt at addressing a shipping concern I had. Would highly recommend New England Tack.
Absolutely love this little saddle!! It’s perfect for our 3 yr old daughter (even though the stirrups are still too long for her). Shipping was fast! Customer service is awesome! Would definitely purchase again! Highly recommend!
Received a damaged item and still have yet to get a reply
We got the saddle and noticed there are cracks in the swell. Emailed the company over 24hrs ago to inquire about a return and refund and even added pictures of the damage. I still have yet to get a reply.
Prompt shipping and affordable first saddle for my son who will probably outgrow it in a year or 2. Some of the tape did break during shipping so part of the horn was sticking out of the box. There were a few scuff marks and a red mark on the leather but for the money the saddle is a nice first youth saddle that will be used just at home. I would still recommend this store to others and would even purchase again.
This business is prompt and responsive. Working with them has been a pleasure, and the quality of the item I ordered surpassed my expectations.
O
OS · 2 reviews · Verified · Experienced 2024-10-18 ·
★★★★★
This is my second time purchasing these…
This is my second time purchasing these boots—I wore my last pair nearly every day for about three years! They're so durable and well-crafted that I had to get another after losing my first pair. I highly recommend them; they’re sturdy, easy to clean, and built to last.
Easy to Order
Quick to Deliver
Packaged Well
Thank you,
Carla
J
James Roberts · 1 review · Verified · Experienced 2024-09-24 ·
★★★★★
Better than expected quality
Better than expected quality. The folks who have stated this is thin may be comparing this to a full leather model. I think this is a good weight for what it is.
H
Holden Smith · 1 review · Experienced 2024-09-10 ·
★★★★★
Great Duster, Small Issue, even Greater Service.
For context, I'm preparing for a trip out to the Mojave this upcoming year and needed a light colored duster. Ordering from them was straight forward and simple, but the duster that arrived was the wrong color and came with a letter and a note that stated because the color I wanted was out of stock they provided me with an upgraded alternative instead.
The courtesy letter and substitution was greatly appreciated and the duster itself was of excellent quality and build, but I ended up returning it because I need the lighter color specifically. The return process was simple, their support team sent me the return labels and I got the duster repackaged and sent back a few days later, got my refund, and am now awaiting notification for when that lighter color duster is back in stock.
The only thing I'd dock a point for isn't something that I'm sure is even their fault, so I won't. Having access to the information on if a specific color of item is out of stock before purchase would help save hassle for both their staff and the customer in the long run so you don't have to deal with the logistics of shipping things back and forth if the customer doesn't accept the substitution that is offered to them.
Overall I'm very satisfied with the company and the product they sent me for the price tag was well worth it.
K
Keith · 3 reviews · Verified · Experienced 2024-08-30 ·
★★★★★
I ordered the wrong size jacket(I…
I ordered the wrong size jacket(I thought). I returned for a smaller one ,but smaller one was alittle snug. So had to reorder the first size again. The return process was good and I now have the jacket that fits.
THANKS !!