neworleansparking.com (neworleansparking.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 71% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 42% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
It's fairly straight forward.
You need to pick Cruise or Hotel even if you are parking for an event. Should have option for event. Also you MUST pick search after entering dates and not one of the lots listed on the side with "reserve". If you don't pick search, it does not keep the dates you selected and defaults to today's date. Receipt says Louis Armstrong Airport, which is a little confusing.
Reply from neworleansparking.com2024-01-02
We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next tripl! Thanks for the review!
Good security, friendly attendant, easy in and out
Good security, friendly attendant, easy in and out. Made reservations online ahead of time and that worked well.
Reply from neworleansparking.com2024-01-02
We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next tripl! Thanks for the review!
There was no one there to take our online receipt. We had to take a ticket and likely double pay. I called and emailed and received no response. This wasn’t even after hours. It was a Thursday at 3:40pm.
Reply from neworleansparking.com2023-11-10
Mindy,
We are sorry to hear about the inconvenience. Attendants are not present when coming in but they will be there when you are leaving as that is when they must check receipts and charge for the tickets. Once you show the attendant your online receipts, it will void out your ticket.
I was able to read about all the parking areas. Decide what was best for my situation. Pay on line receipt in seconds.
Reply from neworleansparking.com2023-11-10
Esther,
We are so glad we could help! We pride ourselves on making sure our customers can easily find what best suits their needs! Thanks for the five stars!
We are so glad you were able to find a parking lot that best suited your needs! We hope you park with us again on your next tripl! Thanks for the review!
I inquired about a barcode that is needed on 8/24/23. As of 8/30/23, no one has contacted me back. The lack of customer service is my reason for this low rating.
Reply from neworleansparking.com2023-08-30
Hello,
I apologize you have not been able to reach us! If you leave a voicemail we do try to call back as soon as possible. Our barcode system is not working right now, so please just have your reservation receipt printed and leave it on your dashboard when you park. You will need to grab a new ticket to enter the garage and then have someone on site assist you when leaving the garage so you do not get double charged. The garage has someone there 24/7 to assist you. I apologize for the inconvenience!
Our barcode system is not working right now, so please just have your reservation receipt printed and leave it on your dashboard when you park. You will need to grab a new ticket to enter the garage and then have someone on site assist you when leaving the garage so you do not get double charged. The garage has someone there 24/7 to assist you. I apologize for the inconvenience!
