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Shopping & Fashion

Okhall

50 reviews

1.050 reviews
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About Okhall

Data updated
Website
okhall.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
11 reviews
Replies to negative
0% (0/50)
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Is Okhall legit?

Okhall (okhall.com) has a 1.0 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 11 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Horrible, don’t order from OKHall

Horrible! Run! OKHall is not okay!! I usually check up on these sites, but didn’t even realize I wasn’t on the site I looked up. That’s my fault, the rest is on them!! The quality is sub-par. According to THEIR return policy online, exchange can be made without a charge. Wrong! I followed their instructions and purchased the size their site recommended, they are too big. I asked to exchange and was told I could pay 9.99 more and get second pair in “correct size” & keep the “too big” ones. I said no just want my free exchange per website. They said that only applied to defect. It clearly states under size problem, exchange for free. I was told since I didn’t want to pay the 9.99, I could have a 10% refund and keep the jeans… they want to give me 4.50 on a $45 purchase or pay 9.99 more for them to try again. At the very bottom of their customer support site they say can NOT offer free exchange or returns, even though it states in other paragraph under size problem, that it’s free. This company is AWFUL!! Don’t make the mistake I did! DO NOT PURCHASE FROM HERE. I’m left with either sending them more money, risking that the next pair is better or losing $40.50 to their con. Either way it’s a loss because they are cheaply made and poor quality.

why can't we give a zero stars rating

why can't we give a zero stars rating. This is a scam, like the rest of the reviewers reported, the jeans took forever to get here, two different sizes, awful quality, NOT the same jeans that were advertised. and then YES they offered a 10% refund in leu of returning the jeans??? the classic bait and switch. I am so made at myself for being suckered, and absolutely helpless. absolute scam.

This is a complete scam

This is a complete scam! They are located in China although the return label on the packaging is from Rhode Island. You actually have to pay the shipping fee back to China to return the jeans. The jeans themselves are of extremely poor quality. I am in the process of working with my state to report this company as poorly representing the jeans as well as their location.

Total scam and comes from China not a boutique

Ordered what I thought from the add were Judy Blue mid rise jeans. When they finally arrived, not one label said Judy Blue. They were NOT mid rise and ordered 2 pair of same but different colors. Well they definitely were not the same size.. one pair is WAY smaller than the other with the same label inside. (XL) I contacted the seller and was only offered a 10% refund since the return cost would be incredibly expensive. What a joke! Paid $80 and got back $8…

Total scam. Do not buy!

After placing my order I never got an update until I reached out to them after not receiving any update three weeks later. When I finally received the order it was not what I ordered. The jeans are paper thin and I ordered the same size for all four pairs and they are not even close to the same sizes. 2 pairs are made for a 10 year old and I’m a grown woman. They say you can only return in the original packaging and all tags must still be attached only they don’t come with any tags attached to begin with. It’s a total scam, they come from china with no real tags on the jeans themselves. They look nothing like the online photos when ordering.

No choice for 0 stars

No choice for 0 stars. They suck. The jeans were not what was shown on the IG add. They arrived promptly, but when i tried to return them it took forwver for a response and the return process was bogus. Take a picture, original packaging and a bunch of back and forth email discussion. I reiterate, they suck. They offered a 10% refund if I wanted to keep the jeans. My other choice was to ship them to China. I am going to donate them and open a dispute with the credit card company.

This company is a FRAUD!!

This company is a FRAUD!!! They do not answer emails, I requested a return and sent 3 emails with no response. The qualify is not as described and they smelt like horse manure. They have zero reviews on their website, the 24hr chat they claim they have NEVER works, and there is no phone number. They are not selling Judy blues. I’ll be filing a BBB Complaint.

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