UPDATED Customer Support - manuals need update
UPDATED..... Support emails were getting filtered in a really strange way. Appears there was a design change where the can guides are no longer needed and replaced with the centering rings. Took me a little to figure out I didn't need both and Oktober just needs to update their manuals/videos to reflect this change. So far a GREAT product and thanks again for getting back to me!
Reply from Oktober Can Seamers2025-09-23
Hey Eric! It looks like we responded to your 9/16 email on 9/17 and 9/19. Would you be able to check your spam filter to see if it's getting caught in there? We're giving the number on file a call too, in case we can connect that way to help you out!